I have a savings account (5021609449) with citibank.
using this debit card on 27/11/2009 I withdrawn Rs1000.00 in SBI ATM CHINMAYA NAGAR CHENNAI , I swiped the card only once took Rs1000.00 and left ATM with my card, I did not handover my to any one else, but my account was debited by another transaction of Rs 8000.00.
Transactions Details In My Statement
27/11/2009 ATM WITHDRAWAL SUBJECT: OFFUS 27NOV2155 Card no.: 5081XXX4XXXX0314 Re f: 000000001469 CHINMAYA NAGAR 2 ATM CHENNAI IN 1,000.00
27/11/2009 ATM WITHDRAWAL SUBJECT: OFFUS 27NOV2156 Card no.: 5081XXX4XXXX0314 Re f: 000000007274 CHINMAYANAGAR CHENNAI IN 8,000.00
I registered a complaint to citibank regarding this. last month they credited the amount(Rs 8000.00) temporarily and after their investigation with SBI they say SBI confirmed
the amount is taken using my ATM card and they debited again Rs 8000.00 on 16/12/2009 from my account.
As this amount is not small it need to be credited immediately.
Please investigate and get back my money.
Thanks & Regards,
Shanmuga Sundaram S