Hi,
I am holding HDFC bank saving account from last 4 years .Now last month some of there executive come and ask me to apply for new Pro Debit Gold card,i have filled that form.
Now,firstly i receive my card one month after and they blocked my previous old card without informing me and i amnot able to withdraw money from ATM for last one month.
Secondly,I try to use new ATM which i got on 19-July-2009 but not able to withdraw money as it was saying Invalid PIN and i am really in need of money that time.Then at the same time i call the customer service and they verified that the PIN i am entering is correct,Now again i try to withdraw money from other ATM but not able .
On Monday i.e.on 20-July-2009 i call the customer care regarding the issue that u weresaying i am entering right PIN but i am not able to withdraw money from ATM.They said you please try its the correct PIN.
Thirdly,i try to withdraw money from ATM on 25-July-2009 from HDFC ATM branch karolbagh,but it didnt accept the PIN and my card retained in the Machine.Then i again call the customer care and they were saying the same thing the PIN is correct.
Now on sunday i.e.on 26-July-2009 i call the customer care regarding status of my issue and they said it will take 7 working days.AS on this day i have to go Doctor for some tests and i dont have money and i asked that is there anyway i can witgdraw money and they said you can go to dwarka Sector-5 bank and give the cheque an dtake out the money.When i go there bank is closed and they are Off on sundays from May only.
So, from the last one month i am not able to withdraw money and they have done really mental harasement and i am totaly handicapped.Also i am not able to go the Doctor ,its really affected Me.
Please take strict action against them for the harasement they have giving.Waiting for you positive reply
Thanks
Pankaj Jain
MyAccount N0-0451140005886
Nobileno-4811468636



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