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complaint agaist HDFC bank

This is a discussion on complaint agaist HDFC bank within the ATM Card forums, part of the Banking category; I had a transaction a sum of 4000/- ( four thousand rupees) from bank of Baroda Bahraich on 14.08.10 at ...

  1. #46
    Mohdikhlaq Guest

    Exclamation Deduted unnessecary money from my account

    I had a transaction a sum of 4000/- ( four thousand rupees) from bank of Baroda Bahraich on 14.08.10 at 11.01 a.m.

    The amount has been debited but cash not withdrawl. I complained in our HDFC Bank branch Bahraich.But till now no

    action have been taken through bank . So Plz find out this mistake and credited the money in my account.

  2. #47
    HDFC Bank Guest

    Default Response-Deduted unnessecary money from my account

    Quote Originally Posted by Mohdikhlaq View Post
    I had a transaction a sum of 4000/- ( four thousand rupees) from bank of Baroda Bahraich on 14.08.10 at 11.01 a.m.

    The amount has been debited but cash not withdrawl. I complained in our HDFC Bank branch Bahraich.But till now no

    action have been taken through bank . So Plz find out this mistake and credited the money in my account.
    Dear Customer,

    If you were referring to a transaction failure at an ATM, please note that it typically takes 12 working days for the bank to credit the disputed amount back to the customer’s account, provided we receive no confirmation from the issuing bank (Bank of Baroda, in this case) that the cash was successfully dispensed.

    Should you not receive the credit within 12 days, we request you to write to us at talktous@hdfcbank.com with your account number and contact details along with the id TTU00090619082010 mentioned in the subject line of your mail. As soon as we receive this information, a bank representative shall contact you.

    We value your patronage and look forward to serving you.

  3. #48
    SUNNY TIWARI Guest

    Default Taking cash but persenting chq every month

    Hi

    my name is sunny tiwari i had taken personal loan from hdfc bank i have changed my salary account and informed so many time to bank but they are persenting my chq every month and taking cash paymnet also and in the period of 2 year i didnt recive and statement also bank is charging bouncing charges unneccessary.

  4. #49
    HDFC Bank Guest

    Default Response- Taking cash but persenting chq every month

    Quote Originally Posted by SUNNY TIWARI View Post
    Hi

    my name is sunny tiwari i had taken personal loan from hdfc bank i have changed my salary account and informed so many time to bank but they are persenting my chq every month and taking cash paymnet also and in the period of 2 year i didnt recive and statement also bank is charging bouncing charges unneccessary.
    Dear Mr Tiwari,

    We are extremely sorry about the inconvenience you have been put through. We would like to investigate this matter further - to do this however, we would need additional details from you. Request you to please write in to us at talktous@hdfcbank.com with your loan account number, contact details and the reference id TTU00095930082010. As soon as we receive this information, a bank representative shall contact you.

    Regards, Customer Assistance, HDFC Bank

  5. #50
    VISHU KALRA Guest

    Unhappy Saving accout blocked

    Dear sir
    i am vishu kalra. I have an account in your bank.my a\c no is 03011140001897 in your ferozepur branch . I am operating my account last five years.but now last two months later i have facing lot of problems in operating my account.first of all branch did not deposit the cash in my account.so thats why i am not use my accout properly and no well service is given to me by the bank.kindly do the needful.i shall be highly obliged to you.

    Thanks & regards

    vishu kalra
    mb-099141-15205

  6. #51
    HDFC Bank Guest

    Default Response-Saving accout blocked

    Quote Originally Posted by VISHU KALRA View Post
    Dear sir
    i am vishu kalra. I have an account in your bank.my a\c no is 03011140001897 in your ferozepur branch . I am operating my account last five years.but now last two months later i have facing lot of problems in operating my account.first of all branch did not deposit the cash in my account.so thats why i am not use my accout properly and no well service is given to me by the bank.kindly do the needful.i shall be highly obliged to you.

    Thanks & regards

    vishu kalra
    mb-099141-15205
    Dear Mr Kalra,

    We deeply regret the inconvenience caused to you. We hope that you have managed to deposit your money. In case if you are still facing a problem, we request you to write to us directly at talktous@hdfcbank.com with the reference id TTU00099607092010. Also mention the name of the branch officer and the complete address of the branch so that we can initiate an investigation.

    Please note, you can also use any HDFC ATM to deposit cash into your account by filling out the cash deposit envelopes available at the ATM.

    Additionally, we would like to caution you against posting sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

    Regards, Customer Assistance, HDFC Bank

  7. #52
    Unregistered Guest

    Post did not recive card still;

    i my self ramesh i had applyed for easy card one month ago i did not recived my card still when i whent to the bank at sr nagar at spencer branch they said to go to main branch my old card had went into the atm help me out my nim 9703065533,8099990341,9248077903

  8. #53
    HDFC Bank Guest

    Default Response - did not recive card still;

    Quote Originally Posted by Unregistered View Post
    i my self ramesh i had applyed for easy card one month ago i did not recived my card still when i whent to the bank at sr nagar at spencer branch they said to go to main branch my old card had went into the atm help me out my nim 9703065533,8099990341,9248077903
    Dear Customer,

    We apologize for the delay in processing your request for a new card. We request you to please write in to talktous@hdfcbank.com with your account number and the reference id TTU00107923092010, so a bank representative may check the status of the card and keep you updated.

    Regards, Customer Assistance, HDFC Bank

  9. #54
    Unregistered Guest

    Default

    Dear Sir/Madam

    This is to inform you that we have account with HDFC Bank, Model Town, Jalandhar. We are preferred customer of your Model town branch with the Name

    1. Rajan Chopra & Co. having bank A/c no. 03402560001153
    2. Bee Aar Traders, having bank A/c No. 03402560000046 and
    3. B.D. Steels, having a/c No. 03402560000962. and other family group

    Today (Dated 05-10-2010) my son Ashish Kumar (Owner of Rajan Chopra & Co.) visited the said branch for transactions at
    24 Vijay Nagar
    Nr. Football Chowk
    Jalandhar - 144001
    Punjab

    But sorry to inform you that Mr. Kamaldeep Singh and also branch manager Mr. T. S. Ahuja misbehave with him and refuse to give bank services from the said branch as we have account with your Model Town Branch.

    Now we request you to kindly take necessary action.

    Waiting for your reply.

    Thanking you

    Yours

    Narinder Kumar
    Bee Aar Traders
    Bank A/c No. 034025600046
    E-mail: narinderchopra@yahoo.com
    Mobile No. 9417912929

  10. #55
    KISHALAY SARKAR Guest

    Angry Hdfc cheating with me

    Once i am the cr. Card owner of hdfc banking and have taken a loan from cash on call and after a long deal they claim money more than that of their demand. Then i decided and made a sattlement with a signature of their concern officer and paid them by cheque and repaied their loan( proven documents is still in my custody). But still now they are disturbing me from phone call repay the loan. Kindly judge this discripency

  11. #56
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,166

    Default

    Quote Originally Posted by Unregistered View Post
    Dear Sir/Madam

    This is to inform you that we have account with HDFC Bank, Model Town, Jalandhar. We are preferred customer of your Model town branch with the Name

    1. Rajan Chopra & Co. having bank A/c no. 03402560001153
    2. Bee Aar Traders, having bank A/c No. 03402560000046 and
    3. B.D. Steels, having a/c No. 03402560000962. and other family group

    Today (Dated 05-10-2010) my son Ashish Kumar (Owner of Rajan Chopra & Co.) visited the said branch for transactions at
    24 Vijay Nagar
    Nr. Football Chowk
    Jalandhar - 144001
    Punjab

    But sorry to inform you that Mr. Kamaldeep Singh and also branch manager Mr. T. S. Ahuja misbehave with him and refuse to give bank services from the said branch as we have account with your Model Town Branch.

    Now we request you to kindly take necessary action.

    Waiting for your reply.

    Thanking you

    Yours

    Narinder Kumar
    Bee Aar Traders
    Bank A/c No. 034025600046
    E-mail: narinderchopra@yahoo.com
    Mobile No. 9417912929
    Dear Mr Kumar,

    We apologize for any inconvenience you may have faced at our branch. You may rest assured that our team is currently investigating the matter. It would also help if you could send us an email at talktous@hdfcbank.com with the reference id TTU00112105102010, with the details of the incident. Should you face any such similar issue in the future, you can always use our designated customer service channels, such as our phonebanking service or the contact form on our website to share your experience with us. Such feedback will help us ensure higher service standards for our customers.

    Regards, Customer Assistance, HDFC Bank

  12. #57
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,166

    Default

    Quote Originally Posted by KISHALAY SARKAR View Post
    Once i am the cr. Card owner of hdfc banking and have taken a loan from cash on call and after a long deal they claim money more than that of their demand. Then i decided and made a sattlement with a signature of their concern officer and paid them by cheque and repaied their loan( proven documents is still in my custody). But still now they are disturbing me from phone call repay the loan. Kindly judge this discripency
    Dear customer,

    We would need a few additional details from you to be able to investigate your complaint further. Request you to write to talktous@hdfcbank.com with your credit card number, contact details and the reference id TTU00112606102010. A bank representative shall contact you once we receive this information.

    Regards, Customer Assistance, HDFC Bank

  13. #58
    emplyoee Guest

    Thumbs down Employee

    DEAR sIR

    MY SON WORKING IN HDFC BANK AS A CUS SER EXE BUT MR.NAYAN MODI & PARESH BRAHMBHATT mentali herence ent . all adfc staff 2-3 time compliants against both to mr.hati sir but not single action taken. pls slove the problem other wise going to labour court. season time both person said pls site employee latenight. and not given overtime. why customer care executive setting late night. pls slove the problem othwerwise??????????????????????????

  14. #59
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,166

    Default

    Quote Originally Posted by emplyoee View Post
    DEAR sIR

    MY SON WORKING IN HDFC BANK AS A CUS SER EXE BUT MR.NAYAN MODI & PARESH BRAHMBHATT mentali herence ent . all adfc staff 2-3 time compliants against both to mr.hati sir but not single action taken. pls slove the problem other wise going to labour court. season time both person said pls site employee latenight. and not given overtime. why customer care executive setting late night. pls slove the problem othwerwise??????????????????????????
    Dear sir,

    We request you to write to employeeconcern@hdfcbank.com with the employee id, date of joining and branch details, as they would best be in a position to look into this complaint.

    Regards, Customer Assistance, HDFC Bank

  15. #60
    athar jamal Guest

    Default

    Athar Jamal
    S/o Jamal Abdul Nasir
    M-22, II Floor,
    Aashiana Apartment Abul Fazal
    New Delhi -110025

    Date: - 14 October 2010


    The Manager
    HDFC
    Jasola Bank Branch
    New Delhi.

    SUB: - WRONG DEBIT OF RS 500 AGAINST MY A/C NO 09231530001268

    The above mentioned Saving A/c was opened last year with a request of normal ATM Card /Debit Card whereas I was issued the Gold Debit Card by Mr. Abhay Singh (Sales Executive).when I objected the same I was assured by Mr. Abhay Singh that no charges will be deducted from your saving a/c.

    But I found that some amount was deducted from my account last year and when I complained about this to Mr. Abhay singh, the amount was refunded.

    Now, this is the second instance that Rs. 500 has been deducted from my above saving A/c. on 11th October 2010 on account of yearly charges of Gold debit card which is a total Betrayal of belief and customer relationship .

    I request you to kindly look into this matter and necessary correction may please be made and get the wrongly debited amount of Rs 500 refunded in my saving a/c as soon as possible.



    Thanking you,

    With regards

    Athar Jamal

    Phone:-01129947583

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