HDFC is a bull shit bank. I was holding there Gold credit card for a long time. they called me to change it to platinum card. I accepted the offer and got the card.I was not using it from past 5 months as I was not in country.
When I called the customer care to get it activated, they simply rejected stating that "Tell us past three transactions".
I told them I don't remember it now, well I can provide all other details, like my olad card number, excess cresit which was there on my card,available points.
But these people at customer care -- Anjali / Shishir Ranjan [/B]were not ready to accept anything.
I don't understand what type of authenticity they need.
As if transaction is the only criteria its a crap to hold the card of HDFC as if one can tell them my transaction details, he/she can also tell all other details, coz he will having my statement.
I repeatedly requested them to take all other details, with the date of last statement delivered to me but all in vain.
Also, since I have got my new card, I am not getting any statement, which earlier I used to get.

HELLO SIR/MADAM
I AM PRIYANKA PRIYADARSHINEE BAHIRA,I WANT TO GIVE COMPLAINTS IN THIS REGARDS THAT I HAVE MY SALARY ACCOUNT (SEASHORE SECURITIES LIMITED)IN YOUR HDFC BHUBANESWAR,MASTER CANTEEN BRANCH,ORISSA.BEARING ACCOUNT NUMBER 01221140037696..I SUBMITTED A CMS CHEQUE NO-001286,AMOUNTING, RS.7000/- FROM SEASHORE SECURITIES LIMITED .AND DEPOSITED IT IN YOUR UNIT-8,NAYAPALLI,Bhubaneswar - 751012,ORISSA.BRANCH ON DATE 07.06.2010.BUT YET IT IS NOT CREDITED INTO MY ACCOUNT. AFTER 5 DAYS,WHEN I MAKE A QUERY WITH HDFC (UNIT-8),THEY ARE REPLING THAT THEY ARE NOT GETTING EXACT STATUS OF MY CHEQUE.

THEREFORE,I AM REQUESTING HERE TO PLEASE GIVE A CAREFUL OBSERVATION TO THIS COMPLAIN ,OTHERWISE I WILL TAKE FURTHER INITIATIVE.

THANKING YOU
PRIYANKA PRIYADARSHINEE BAHIRA
MOB-09861404587

Originally Posted by Unregistered

Dear Sir,

My name is Saurabh Arora. I am a resident of Delhi. I invested in a Eulip Plan offered by HDFC Insurance through my credit card on 0% interest basis 4 months back with an annual EMI of Rs.15000 which comes out to Rs.1200/month. But a few days later I left my job & so wanted to shut my policy and so contacted to HDFC insurance & credit Card divisions for the same. But due to their lack of coordination & cooperation my policy continued. I have not paid any premium amount yet. And now when I asked about my overdue charges on my credit card they said its Rs.21000. Although my contact details are not available with the bank but I want to solve this problem as I had to withdraw all my cash from my HDFC bank account as they had threatened me through messages that if I don't make the overdue payments they would seize my account. They also asked me to pay Rs.750 & then they would close my policy. I made that payment through my ATM card but still they continued my policy. I met with their official also, he said you are not required to make any payment just call at our customer care & ask them to close your policy, I did that but they again asked me to make 21000 payment to close my policy.

Now I am not able to understand what I should do. I am ready to start with my policy again but only if the payment to make is Rs.15000, and no charges what so ever as the delay was caused due to their disturbed coordination.
Please advice me.

Thanks
Saurabh Arora

Dear Mr Arora,

We would like to investigate your complaint about the insurance policy being activated despite your request to the contrary. Request you to write to us at talktous@hdfcbank.com with your account number, the insurance policy number as well as your contact details. Please also include the complaint id TTU00047510062010 in the subject line of your mail. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

Originally Posted by PRIYANKA .P BAHIRA

HELLO SIR/MADAM
I AM PRIYANKA PRIYADARSHINEE BAHIRA,I WANT TO GIVE COMPLAINTS IN THIS REGARDS THAT I HAVE MY SALARY ACCOUNT (SEASHORE SECURITIES LIMITED)IN YOUR HDFC BHUBANESWAR,MASTER CANTEEN BRANCH,ORISSA.BEARING ACCOUNT NUMBER 01221140037696..I SUBMITTED A CMS CHEQUE NO-001286,AMOUNTING, RS.7000/- FROM SEASHORE SECURITIES LIMITED .AND DEPOSITED IT IN YOUR UNIT-8,NAYAPALLI,Bhubaneswar - 751012,ORISSA.BRANCH ON DATE 07.06.2010.BUT YET IT IS NOT CREDITED INTO MY ACCOUNT. AFTER 5 DAYS,WHEN I MAKE A QUERY WITH HDFC (UNIT-8),THEY ARE REPLING THAT THEY ARE NOT GETTING EXACT STATUS OF MY CHEQUE.

THEREFORE,I AM REQUESTING HERE TO PLEASE GIVE A CAREFUL OBSERVATION TO THIS COMPLAIN ,OTHERWISE I WILL TAKE FURTHER INITIATIVE.

THANKING YOU
PRIYANKA PRIYADARSHINEE BAHIRA
MOB-09861404587

Dear Ms Bahira,

We are investigating the matter and have already written to your registered email id with complaint ref no TTU00049715062010.

We would also like to request you not to post sensitive information such as your credit card number on a public platform such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

SUBJECT:- REGARDING COMPLAINT ABOUT HDFC BANK.

RESPECTED SIR,
I HAD A CURRENT ACCOUNT No. 02372560017413 IN YOUR BANK. I HAD SEVERAL PROBLEMS REGERDING YOUR SERVICES.

ON 21-6-2010 WE HAD ISSUED CHEQUE OF RS. 250000/- AND CHEQUE NO. 332811 YOUR BANK HAD RETURNED THE CHEUQE BY SAYING “INSUFFICENT BALANCE”. OUR ACCOUNTANT HAD MEET Mr. RAVI BACHAN AND THEY FEEL SORRY AND THEN THEY PASSED THE CHEUQE.

ON 28-06-2010 WE AGAIN ISSUE THE CHEQUE OF RS. 225000/- OF CHEQUE NO. 393278 AGAIN YOUR BANK HAD RETURNED THE CHEQUE BY SAYING “INSUFFICENT BALANCE”, BUT YOUR ONLINE STATEMENT SHOWS A BALANCE OF Rs. 286912.72 WITH VALUE DATE OF 27-06-2010. THEY ARE NOT GIVING US THE PROPER RESPONSE, AND YOUR BRANCH MANAGER SAHARAGNPUR DON’T REPLY US ANY ANSWER.
FOR YOUR CONVINIENCE , I HAD ATTACHED THE ACCOUNT STATEMENT FROM 18-06-2010 TO 28-06-2010, DOWNLOADED FROM NET BANKING.

DUE TO THIS BEHAVIOUR WE ARE GOING FEDUP , THAT’S WHY WE ARE PREPARING TO WITHDRAW OUR CURRENT ACCOUNT FROM YOUR BANK. IF YOUR STAFF BEHAVE LIKE THIS IN FUTURE, THEN ALL YOUR CUSTOMERS WILL WITHDRAW THEIR ACCOUNTS IN FUTURE.


THANKING YOU


LALIT AGGARWAL
CHANDERMAULI TEXTILE MILLS
82 NEW CLOTH MARKET
OPP. RAIPUR GATE
AHMEDABAD
GUJARAT

Originally Posted by chandermauli

SUBJECT:- REGARDING COMPLAINT ABOUT HDFC BANK.

RESPECTED SIR,
I HAD A CURRENT ACCOUNT No. 02372560017413 IN YOUR BANK. I HAD SEVERAL PROBLEMS REGERDING YOUR SERVICES.

ON 21-6-2010 WE HAD ISSUED CHEQUE OF RS. 250000/- AND CHEQUE NO. 332811 YOUR BANK HAD RETURNED THE CHEUQE BY SAYING “INSUFFICENT BALANCE”. OUR ACCOUNTANT HAD MEET Mr. RAVI BACHAN AND THEY FEEL SORRY AND THEN THEY PASSED THE CHEUQE.

ON 28-06-2010 WE AGAIN ISSUE THE CHEQUE OF RS. 225000/- OF CHEQUE NO. 393278 AGAIN YOUR BANK HAD RETURNED THE CHEQUE BY SAYING “INSUFFICENT BALANCE”, BUT YOUR ONLINE STATEMENT SHOWS A BALANCE OF Rs. 286912.72 WITH VALUE DATE OF 27-06-2010. THEY ARE NOT GIVING US THE PROPER RESPONSE, AND YOUR BRANCH MANAGER SAHARAGNPUR DON’T REPLY US ANY ANSWER.
FOR YOUR CONVINIENCE , I HAD ATTACHED THE ACCOUNT STATEMENT FROM 18-06-2010 TO 28-06-2010, DOWNLOADED FROM NET BANKING.

DUE TO THIS BEHAVIOUR WE ARE GOING FEDUP , THAT’S WHY WE ARE PREPARING TO WITHDRAW OUR CURRENT ACCOUNT FROM YOUR BANK. IF YOUR STAFF BEHAVE LIKE THIS IN FUTURE, THEN ALL YOUR CUSTOMERS WILL WITHDRAW THEIR ACCOUNTS IN FUTURE.


THANKING YOU


LALIT AGGARWAL
CHANDERMAULI TEXTILE MILLS
82 NEW CLOTH MARKET
OPP. RAIPUR GATE
AHMEDABAD
GUJARAT

Dear Mr Aggarwal,

We are investigating the matter and we request you to kindly write to us at talktous@hdfcbank.com with complain ref no TTU00057230062010 for the status of the complain as we do not have your email id registered in our records.

Additionaly, we would also like to request you not to post sensitive information such as your account number on a public platform such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

Dear HDFC Bank Customers
This is an request to all of you please stop banking with HDFC immediately. Becoz they are deducting money from accounts without any prior notice. I have suffered this as they deducted from my account on the same day at which my Loan installment was to be deducted and as a result of which my loan cheque bounced. and now im fined additional by HDFC plus my record has also spoiled.
So please please stop banking with HDFC bank immediately. And open an Account in any Nationalized bank like SBI, PNB OR BANK OF INDIA OR BOB.OR get prepared to loose ur money.

Regards
Shailendra Singh

Mr. Puri. Again a incident where a poor man has been conned by your high quality employees. Your staff can do anything to do sales and to get you your bonuses. What is your take on this. Can your bank get this man his money back. I can imagine the status of this person's mind and what he must be going thru as his hard earned money is lost. Even if u guys manage to refund his money its not going to be the entire amount as your service charges would be so high that this person might loose his 1 year savings in the mi-selling done by your sales rep.

sir my loan a/c password not provided me till today
please help me
thanku
Rameshwar Basedia
mobile 9424008259

Originally Posted by Rameshwar Basedia

sir my loan a/c password not provided me till today
please help me
thanku
Rameshwar Basedia
mobile 9424008259

Dear Mr Basedia,

We request you to please send us an email at talktous@hdfcbank.com mentioning your account number, contact details, a detailed explanation of your query, as well as the reference id TTU00077320072010. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

Originally Posted by Rameshwar Basedia

sir my loan a/c password not provided me till today
please help me
thanku
Rameshwar Basedia
mobile 9424008259

We suggest you to contact to the customer care, they can help you in this regards.

Some body has misused HDFC Credit Card and HDFC employees are torching us. Please stop this

Originally Posted by Rafeeq

Some body has misused HDFC Credit Card and HDFC employees are torching us. Please stop this

Dear customer,

We would need a few additional details from you to be able to investigate this further. Request you to write in to us at talktous@hdfcbank.com with your credit card number as well as your contact details. Please also mention the reference no TTU00079223072010 in your mail. As soon as we receive this information, a bank representative shall contact you.

Please rest assured we will try and resolve this issue as quickly as possible - we value your continued patronage and look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank

The bnking hours were changed without any notification or any prior notification in any news paper , which led to a hudge difficulty in banking , and the banking persons also misbehaved and refused to provide the complain register . Is this is the banking term of bank .i hate hdfc bank now . Ansd avoide visiting that bank ,

siddharth kedia

complain against ranchi , lalpur branch hdfc bank

Originally Posted by Unregistered

The bnking hours were changed without any notification or any prior notification in any news paper , which led to a hudge difficulty in banking , and the banking persons also misbehaved and refused to provide the complain register . Is this is the banking term of bank .i hate hdfc bank now . Ansd avoide visiting that bank ,

siddharth kedia

complain against ranchi , lalpur branch hdfc bank

Dear customer,

Please note that all our branches maintain the same timings:

Monday – Friday: 10am – 4pm
Saturday: 10am – 2pm
Sundays: Off

We would like to assure you that branch timings cannot be changed arbitrarily by any single branch. We would also like to apologize if the branch staff were non-cooperative – if you wish to bring any particular issue to our notice, we recommend you write to us directly at talktous@hdfcbank.com quoting your account number and contact details, the branch details as well as the reference id TTU00079625072010. A bank representative shall contact you immediately.

Regards, Customer Assistance, HDFC Bank