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Fraud ATM withdrawal (Rs. 80,000/-) from my SBI account

This is a discussion on Fraud ATM withdrawal (Rs. 80,000/-) from my SBI account within the ATM Card forums, part of the Banking category; Dear Sir, I am Arindam Raymondal, working with Software Technology Parks of India, holding a salary account (A/C No-30115095424) with ...

  1. #1
    arindam_cc is offline Junior Member
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    Default Fraud ATM withdrawal (Rs. 80,000/-) from my SBI account

    Dear Sir,
    I am Arindam Raymondal, working with Software Technology Parks of India, holding a salary account (A/C No-30115095424) with SBI Electronic City Branch, Bangalore.
    On 6th of May morning around 10AM I checked my online account and surprised to see that somebody has withdrawn total Rs. 80,000/- (15,000/-, 15,000/-, 10,000/-, 15,000/-, 15,000/- and 10,000/-) from my account. Immediately I went to my nearest R T Nagar ATM, Bangalore and checked the balance for confirmation. But It displayed the same as online account. I informed the sam e thing to R T Nagar SBI Branch Manager Mr. Shantaram. He checked my account and told it was an ATM withdrawal. I surprised and informed to Branch Manager that the ATM card is with me and how somebody can withdraw the money from ATM. Mr. Shantaram suggested me to go Electronic City SBI branch. I went to SBI Electronic city branch and informed the same to Chief Manager Mr. Ugalvat. He shocked and told just before me one person Mr. Mahabala also lodged same type of complaint. As Mr. Mahabala also staying at R T Nagar Mr. Ugalvat suspected something wrong is going on at R T Nagar area. Mr. Ugalvat checked my account and informed somebody withdrawn Rs. 80,000 from State Bank of Travankore J C Nagar ATM, Bangalore. I submitted a complaint and came back that day.
    On 7th May again I went to Electronic city SBI, Mr. Ugalvat issued a letter addressed to J C Nagar SBT Branch Manager to investigate regarding this issue. I lodged a FIR on same day to Electronic city police station. By evening I came to SBT J C Nagar branch and handed over the letter to Branch Manager. Same day SBT Branch Manager checked my ATM log and informed that someone checked my account balance from R T Nagar ATM on 5th May around 11:21PM.Then he went to J C Nagar SBT ATM and made consecutive three transactions 15,000/-,15,000/- and 10,000/- at 11:40PM, 11:41PM and 11:42PM.He waited upto 12 and again started to make transactions 15,000/-,15,000/-,10,000/- at 3:37AM, 3:38AM and 3:39AM. Same information I passed to SBI EC CM.
    Next day on 8th May I have given a letter to R T Nagar SBI Chief manager mentioning to enquire about the ATM. I called SBI Electronic city Chief Manager and asked about the updates. He informed that he forwarded the matter to ATM Chief Manager Mr Girish, he will personally go to the R T Nagar ATM and check.
    On 9th May I called Mr. Girish and came to know that yesterday he checked the ATM and found somebody forcefully tampered the ATM camera. He also updated he already forwared the matter to Head office SBI. He suggested me to wait for someday for reply of the higher officials.

    Yesterday (18th May 09) again I went to Electronic city SBI to get the updates.But Chief Manager not at all sharing anything and officialy he is telling he forwarded this matter to head office when they will get back he will inform to me.I lost my hard earned money (Rs. 80,000/-) without my any fault but due to lack of security in SBI ATM.It is already 13days over still bank is not responding properly. I have some serious commitment but I am helpless to get the money.

    So, sir I want your kind cooperation.

    Arindam Raymondal

    My Mobile No: 9663310929
    Mahabala (other victim) Mobile No: 9986370685
    Electronic city SBI Chief Manager No: 9448993322
    J C Nagar SBT Branch Manager no: 08023336841
    R T Nagar Branch Manager No: 9449866221

  2. #2
    admin is offline Administrator
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    Default

    Hello,

    Kindly tell us the status of the police complaint, so that we can guide you accordingly.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    Unregistered Guest

    Thumbs down Fraud withdrawl from AXIS Bank ATM

    I Sudhir Chakole have my salaried account at Axis Bank at Panel. I am operating this account since July’2005 and frequently using my ATM card but on 06.07.2009 at 19:16 I got the SMS that Rs. 12000/-(Twelve Thousand) has been withdrawn from ATM but at that time I was taking tea along with my family members at my residence. Immediately contacted to customer care and got the reply to contact on 07.07.2009 , I also refer to the discussion I had with your Mr. Anuj Bajpai , Asst. Vice President (Axis Bank,Panvel) n 07.07.2009 who has assured to look into the matter and take remedial action.I did not got any reply so again on 15.07.2009 wrote a E-Mail to panvel.branchhead@axisbank.com and got the reply from Mr.Anuj Bajpai Asst. Vice President (Axis Bank,Panvel)on 22.07.2009 but it is only the eye wash from bank side as I am also aware that card has got the security number etc.
    Since I am cheated by ATM Withdrawal and Bank simply can not refuse my request of investigation.
    Till date I am not satisfied with bank reply hence it seems Bank is not interested to solve the case. This is a case of criminal in nature and Bank must co-operate to find out the fact ,since it has happened with me can also happened to your other customer which in other term defame the name and trust of Bank.
    You are requested to pl. investigate the fact and on the same time I am going to file criminal complain at Police Station.




    Sudhir Chakole
    A-203 Prajapati Garden
    Plot-39 Sector-5 New Panvel
    UTI Bank Account No. 036010100151887
    Mobile No.09833665640

  4. #4
    advocate's Avatar
    advocate is offline Moderator
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    Default

    Dear Sir,

    As this is a clear case of cheating and fraud, pls. lodge your complaint with area police station as soon as possible. Such kind of fraud and cheating cases are not covered under Consumer Protection Act. You will have to take up the matter according to civil case.

  5. #5
    Unregistered Guest

    Default Complaint against forged withdwral of Rs. 20000 from my ATM

    Dear Sir,
    I am K C Sharma,Deputy Cmdt. in CISF, currently posted in Delhi. I made a withdrawl of Rs.15000 form my ATM at NTPC Badarpur atm at 12:10 on 10th nov 09, a minute later after my transaction was complete, an unknown person made another transaction at 12:11 through my account and withdrew Rs.20000, although my ATM was with me. I went to the bank manager and a few hours later he told me they have got the video of that fraud. Also as a matter of fact the withdrawal made by the fraud was made from the ATM machine adjacent to the machine through which i made my transaction. What should be my course of action now. Finding that person in the population of a 10 million is quite impossible. Is there anyway i can get my money back. Looking forward to your reply.

    K C Sharma
    9993644556

  6. #6
    Unregistered Guest

    Default fraud of rs 10000

    i also lost my 10000rs from my account.when I went to the bank.they told that somebody withdraw from my atm.but they not give more information.

  7. #7
    madhavilatha is offline Junior Member
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    Dear Sir,
    I am Madhavi,w/o. Sairam working as software Engineer in an MNC in Bangalore. We hold an account with RBS bank.I made a withdrawl of Rs.4500 frm HDFC ATM at Micolayout btm layout bangalore on 9thjuly 2010 i forget the card inside the machine, a minute later after my transaction was complete, an unknown person made another transaction through my account and withdrew Rs.25000. I went to the bank manager and given complaintand the same in police station aswell .After oneweek he told me they have got the video of that fraud. . What should be my course of action now. Finding that person in the population of a 10 million is quite impossible. Is there anyway i can get my money back. Looking forward to your reply.

    Thanks and regards
    madhavi

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