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Not received cash from ATM Machine

This is a discussion on Not received cash from ATM Machine within the ATM Card forums, part of the Banking category; Hello Sir, When I inserted an ATM card in ATM machine then ` 4000/- get debited from my account, but, ...

  1. #16
    mastannegi is offline Junior Member
    Join Date
    Dec 2010
    Posts
    2

    Default

    Hello Sir,


    When I inserted an ATM card in ATM machine then ` 4000/- get debited from my account, but, I haven’t received the Cash and Transaction Confirmation Receipt for the same. on dated 01-Nov-2010


    I registered a complaint at bank but no one is properly responding in spite of dropping lots of E mails to their higher authority.


    According to RBI Rule, ATM issues must be settled within 12 day. Now more than 52 days are over but no response from their side.


    I have a Salary account with SCB Bank which details are following.


    Bank Name : Standard Chartered Bank Delhi



    Branch Name : 10 Sansad Marg New Delhi


    Account Number : 52510541212


    Date of Incident : 01-Nov 2010


    Amount Debuted : `4000/-



    Kindly encumber in this matter and do my help to get correct justice.



    Best Regards,
    mastan singh negi
    mob 9953936116

  2. #17
    meera Dheeraj Sonawane Guest

    Unhappy ATM complaint

    I've requested for 10,000INr from Cosmos Bank Viman Nagar Pune Branch ATM on 20 Dec 2010 but not received money but amount was deducted from my account -Union Bank of India Karve Road Branch Pune Ac. No.370002010906035.

    Union Bank of India ATM no. is -4213683700071424

    Done all relevant procedure in Union Bank of India Kave road Branch on 21 Dec 2010.Also I've acknowledgement for the procedure.

    Still I've not received money.

    As per inquiry in Cosmos bank ,it is passed from there side.Union Bank is not giving satisfacoty answer.

    12 days have been already passed away.

    Kindly do the needful at the earliest.

  3. #18
    Arnolia T.Nagel Guest

    Default A.T.M withdraw no money out

    I withdraw php 600 from my smart money card in allied bank the machine say sorry i cannot process your transaction then i try in BDO consolacion branch to inquiry say sorry i cannot process your transaction when i home i have message from my mobil posted i withdraw 600 how come i never get any amount from the machine

  4. #19
    arshadali726 Guest

    Default Amont is not refund

    On 2nd feb 2011 Time 10:02AM i have withdrawn 3,800 cash from the syndicate bank atm at nallakunta(hyderabad) i didnt recive any cash but my amount as detected from my account. so i has raisen a complaint in SBH(suryapet) twice but there is no responce from them. So please take action among them.
    MD. AMJAD ALI
    ACCOUNT NO:52123911407
    ATM CARD NO:50443520176001462
    BRANCH NAME: STATE BANK OF HYDERABAD
    SURYAPET NALGONDA(DIST)
    508213. A.P

  5. #20
    Unregistered Guest

    Angry Short recipt of money during ATM transaction

    Sir / Madam,

    When i inserted a SBI atm card in standard Charterd atm machine then, 9000/- get debited from my account but i have received 4200/- cash only and Shortge was 4800/- during First transaction.As i was needed more money I did second transaction as well. During this, 6000/- get debited from my account but i have received 3600/- cash only and Shortge was 2400/-. SO total shortage of money is 7200/- on dated 19 March 2011.

    I contacted the both the banks and as per their advice i booked complaint throgh on line in SBI bank the complaint nos are, AT42921193741 and AT42921193789 dt 21/03/2011. They committed as per rule same will be solved by 12 working days. After 25 ~ 30 days SBI manager said that the Std charted bank has send communcation as the transaction was OK and unable to give the money back. If any concrens conatct Std charted bank only.

    As per his advice I went to standard chatrted bank , they just refused to co operate and said that I should not conact them directly and to come through SBI only.

    Again back to SBI and requested them want the next process. Now they say SBI can not support me and try with new complaint.

    With lot of frustation i booked complaint again the nos are, AT42921384986 and AT42921384956 dt 29/04/11.

    My argueemnt to them is they can check the money dinomination the machine has dispenced and cross check the video which they recoreded.

    I have lost this money and request you to support me.

    I have a saving account with SBI in kasturi Nagar branch.Bangalore.
    Bank Name = SBI, .
    Branch Name = Kasturi nagar , Bangalore, karnataka, (10365)
    ACCNo = 20031117991
    Date of incident = 19 March 2011
    Amount Shortage = 7200/-


    Reagrds,

    Nagaraja Iyer
    9714783915

  6. #21
    Gaurav Tyagi Guest

    Cool Cash not recieved from punjab national bank

    Hi,

    sir, i am Gaurav Tyagi. i wanted to withdraw money from ATM machine and then i inserted the ATM card in the machine. i could not receive the cash. But my account was debited for rs. 5000. after that i complained to the customer care of punjab national bank.and after 12 or 13 days, they rejected my complain. and after that i went to my base branch to know the reason of rejecting the complain. and in the branch nobody responsed to me. so you are requested to investigate this matter.


    thanks.
    Name- Gaurav Tyagi
    Village-Bharatpur
    Post- Sarseena
    District- Saharanpur (U.P.)
    Bank Branch- Punjab National Bank Gandhi Colony Muzzafarnagar
    Date of incident= 14-04-2011
    Account No. 3955000101445964

  7. #22
    satalepramod@gmail.com Guest

    Default Not received 10000 cash from idbi atm account with s.b.h. Bank

    BY PRAMOD BHASKAR SATALE

    R/E SIR,
    With reference to above issue i am SATALE PRAMOD BHASKAR a student immensely suffering from the problem of not getting 10000/ from ATM but debited from my accont.
    sir, when i inserted a ATM card in IDBI atm machine THEN 10,000/ get debited from my account but i have not received any cash.
    i registered a complaint but no one is properly responding.
    according to RBI rule ATM issue must be settled within 12 days .now more than 100 days over but no response from branch.
    sir, ihave saving account with STATE BANK OF HYDERABAD and lost money in IDBI BANK ATM.
    BANK NAME- SBH (NAGAPUR BEED,MAHARASHTRA).
    A/C NO.- 62153875217
    DATE OF INCIDENT- 22/07/2011
    ATM CARD NO.-5044352064700004545
    INCIDENT HAPPENED IN- IDBI BANK ATM(GANDHI CHOWK,LATUR,MAHARASHTRA)
    ATM ID- ATM 4970
    my mob no.-96659585354, 8275881882
    email-satalepramod@gmail.com

  8. #23
    Rohit Pandey Guest

    Exclamation Non Withdrawal from ATM Machine but amount debited

    Dear Sir,

    As per the above subject, I am Rohit Pandey, want to inform you that my saving account is with your SBI Bank. My account No.0063039242336, Agrawal Nagar, Indore branch. On dt.11/11/11 at 19:48 i withdrawal the amount of Rs.1000/- from ATM Machine of SBI Bank (Bangali Chouraha), Machine displays a message "Transaction time Out", So cash & transaction Slip is not received from Machine. Than I again checked it on 12/11/11 at SBI ATM (Sapna Sangeeta Road) at 15:05 it shows the amount of Rs 1000 is debited from my account on 11/11/11.

    Kindly look into the matter and request you to credit (reverse) the amount in my account as soon as possible. I am waiting for your earlier reply. My phone no. 8435999593.

    Thanking you,

    With regards,

    Rohit Pandey
    Account Holder Name: Rohit Pandey
    Saving Bank Account No.:- 0063039242336
    Debit Card No.:- 5047753038400061797
    Email Id: - rohitpandey_1980@rediffmail.com

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