Dear Sir,
I am still waiting for any action from your side regarding my case, stated above.
Kindly do the needful ASAP.
Regards
Ritu Arora
Dear Sir,
Its baan more than 6 month that i logged a complaint at SBI ADB Sonipat
regarding RE- Isssue of ATM Card , but they keep on giving same answer that
we have forwerded your request to HO.At Last I wrote a mail (as you can see
trail of mails below) to DGM customer care as well as to chaireman customer
care, but till date except trail of forwerded mail have not got anythig else
from SBI.
Its been approx one and half month that i wrote mail to customer care ,but
no action has been taken for my complaint.
Please do the needful.
Regards
Ritu Arora
KIND ATTENTION: THE REGIONAL MANAGER, REGION 4, DELHI ADMINISTRATIVE OFFICE
Mail received through DGM (Customer Service), Corporate Centre, Mumbai is
forwarded for necessary action at your end to redress the grievance of the
customer at the earliest, under advice to customer and to us.
*LHO Delhi*
ADB SONEPAT - Re issue of ATM CARD
* The mail was forwarded earlier also. It appears that the
grievance of the customer has not been redressed .Please look into the
matter again and arrange for immediate redressal of the customer's grievance
under confirmation to the Corporate Centre.*
* *
*DGM,Customer Services,*
*Corporate centre, Mumbai*
Dear Sir
I have logged this case on 1st Jan 2009, regarding reissue of ATM card and
today is 24th of jan , it going to be approx one month and such a poor
response was not expected from a reputed bank.
If you can't resolve this issue do inform me, So that i can take necessary
action against SBI.
If possible revert back by monday, coz i can be part of you mail game any
more.
Regards
Ritu Arora
wrote:
KIND ATTENTION: REGIONAL MANAGER, REGION -4 DELHI ADMINISTRATIVE OFFICE,
Mail is forwarded for necessary action at your end to redress the grievance
of customer at the earliest.
SBI HELPLINE NEW DELHI L.H.O.
----- Original Message ----- *From: *ritu arora <rituaroras13@gmail.com>
*To: *SBI HELPLINE, NEW DELHI L.H.O. <helpline.lhodel@sbi.co.in>
*Sent: *Saturday, January 10, 2009 11:55 PM
*Subject: *Re: Fw: Complaint Regarding Re-Issue of ATM card
Dear Sir,
It has been more tha a week that I complained you for the reissue of ATM
card.
But i hav't received any confirmation for that.
Please insure me how many days it will take more.
Regards
Ritu Arora
On 1/3/09, SBI HELPLINE, NEW DELHI L.H.O. < helpline.lhodel@sbi.co.in >
wrote:
KIND ATTENTION: REGIONAL MANAGER, REGION 4 DELHI ADMINISTRATIVE
OFFICE
Mail received through DGM (Customer Service), Corporate Centre, Mumbai is
forwarded for necessary action at your end to resolve the matter at the
earliest.
SBI HELPLINE NEW DELHI L.H.O.
----- Original Message ----- *From: *dgm.customer@sbi.co.in
*To: *helpline.lhodel@sbi.co.in
*Sent: *Friday, January 02, 2009 1:21 PM
*Subject: *Fw: Complaint Regarding Re-Issue of ATM card
LHO Delhi
Please look into the matter and arrange for redressal of
the customer's grievance under confirmation to the Corporate Centre.
*JOINING HANDS FOR THE FINEST SERVICES MY SBI- MY CUSTOMER *
DGM,Customer Services,
Corporate centre, Mumbai
-----Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
MUMBAI/CORP/SBI/SBG on 01/02/2009 01:22PM -----
To: chairmansbi.customer@sbi.co.in , dgm.customer@sbi.co.in
From: "ritu arora" < rituaroras13@gmail.com >
Date: 01/01/2009 03:26PM
Subject: Complaint Regarding Re-Issue of ATM card
Dear Sir,
This is a complanit regarding re-issue of ATM card.It has been more than
6 months, that I requested for a new ATM Card at State bank OF India ADB
Branch ,Sonipat. But they are just igonring the issue.All the time I will
get same excuse, that we have sent your request to HO.
Please take this matter on priority and do the needful ASAP.My Account no
is :" *10370240355". *
**
Ritu Arora
--- Disclaimer --- The information in this mail is confidential and is
intended solely for the addressee. Access to this mail by anyone else is
unauthorised. Copying or further distribution beyond the original recipient
may be unlawful. Any opinion expressed in this mail is that of the sender
and does not necessarily reflect that of SBI. ----
--- Disclaimer --- The information in this mail is confidential and is
intended solely for the addressee. Access to this mail by anyone else is
unauthorised. Copying or further distribution beyond the original recipient
may be unlawful. Any opinion expressed in this mail is that of the sender
and does not necessarily reflect that of SBI. ----
--- Disclaimer --- The information in this mail is confidential and is
intended solely for the addressee. Access to this mail by anyone else is
unauthorised. Copying or further distribution beyond the original recipient
may be unlawful. Any opinion expressed in this mail is that of the sender
and does not necessarily reflect that of SBI. ----
--- Disclaimer --- The information in this mail is confidential and is
intended solely for the addressee. Access to this mail by anyone else is
unauthorised. Copying or further distribution beyond the original recipient
may be unlawful. Any opinion expressed in this mail is that of the sender
and does not necessarily reflect that of SBI. ----
--- Disclaimer --- The information in this mail is confidential and is
intended solely for the addressee. Access to this mail by anyone else is
unauthorised. Copying or further distribution beyond the original recipient
may be unlawful. Any opinion expressed in this mail is that of the sender
and does not necessarily reflect that of SBI. ----


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