Despite frequent visit to concerned officer of SBI(one received copy of letter with enclosure is held with me) no action has been taken so far. Kindly go through the letter with all the proofs,I handed over to them,is as mentioned below.





Letter No-10364790793/wrongentries/0305/2010 Dt.03 May 2010

From
Jitan Kumar Pattanaik
A/C No-10364790793(salary account)
Door No-57-27-47,Sriramnagar,Estate(PO)
Vizag-530007
To
The Branch Manager,
State Bank of India,Industrial Estate Branch
Visakhapatnam-530007(AP)


Sub:WRONG DEBITTING OF AMOUNT BY DOUBLE-ENTRY OF ATM-
WITHDRWAL


Dear Sir,
Respectfully,In reference to above,I had an impression that SBI got foolproof system and errors are negligible and automatically corrected.However, recently, after listening many such cases from others, I was wary and started checking my a/c thanks to Internet Banking, else I would have not come to know that my balance is being erroded by your erroneous system.I found arround 8 in nos.such entries and out of which 3 have been corrected and 05 have been ignored.
Therfore you are requested to kindly take necessary action to get the wrongly debited amount credited into my account at your earliest convenience else I will have no option other than to forward this letter to concerned agencies to get my lost money back.
Yours’sincerely

(J K PATTANAIK)
A/C No- 10364790793
Encl:1.A list of wrong entries(ignored)
2. A list of wrong entries(corrected)
WRONG ENTRIES -IGNORED AND NOT CORRECTED
Date Reference Debited Amount

25/3/2007 ATM Annual Fee 50.00
25/3/2007 ATM Annual Fee 50.00
11.10.2007 ATM WDL(4942) 3000.00
6220180161100054113
11.10.2007 ATM WDL(4943) 3000.00
6220180161100054113
23.3.2008 ATM WDL(9611) 1500.00
6220180161100054113
23.3.2008 ATM WDL(9612) 1500.00
6220180161100054113
13.9.2009 ATM WDL(6047)/ATM0031 ----------
6220180161100054113
13.9.2009 ATM WDL(6048)/ATM0031 500.00
6220180161100054113
13.9.2009 ATM WDL(6049) /ATM0031 500.00
6220180161100054113
01.11.2009 ATM WDL(8946)S1AC3693 5000.00
6220180161100054113
01.11.2009 ATM WDL(8947)S1AC3693 5000.00
6220180161100054113
TOTAL AMOUNT(DOUBLE ENTRIES) 10050.00



WRONG ENTRIES - AUTOMATIC CORRECTED
Date Reference Debited Credited
29.3.2009 ATM WDLS1AN20057301 1000.00
29.3.2009 COR CSH WDL 1000.00
29.3.2009 ATM WDLS1AN20057302 1000.00

17.5.2009 ATM WDLS1AN20057301 1000.00
17.5.2009 COR CSH WDL 1000.00
17.5.2009 ATM WDL S1AN20057302 1000.00

25.7.2009 ATM WDL S1AN20057301 2000.00
25.7.2009 COR CSH WDL 2000.00
25.7.2009 ATM WDL S1AC3693 2000.00