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Submit Complaint..dear member,
this is really pathetic services of the said bank. It will be better u served legal notice first.
regards
This is a discussion on atm money reimbursement within the ATM Card forums, part of the Banking category; sir, i had gone for a withdrawl for rs.5000. at the atm centre of union bank of india and i ...
atm money reimbursement sir,
i had gone for a withdrawl for rs.5000. at the atm centre of union
bank of india and i have the atm card of bank of india as they are
giving cashtree facility but the money had not come throgh atm and
it was transacted from my account.
so i registered a complaint to both the branches, one at the
relevant bank and other to my bank. The officials says it will take
45 days to reimbursement of money. but its over than 45 days i had
not get my money to my account.
Hence sir i need your valauable suggetion regarding this, wht
should i do? can i registered a complain in consumer court? or any
thing else for the same.
kindly help me out , looking for ur favourable response.
Thanking you,
your's sincerely,
dear member,
this is really pathetic services of the said bank. It will be better u served legal notice first.
regards
Please send them a registered letter, informing them the whole episode, tell them that 45 days have passed and nothing has happened. Visit their office speak to some senior concerned official. Note down his name and time of meeting. If the response is negative or nothing happens. File a case in the conumer forum.
In any case 45 days time to sort out this matter is too long and not justified. Highlight this point also in your consumer complaint
please remember while transacting on an atm machine.
- Complaint if any should be filed in the complaint register of the concerned ATM which is present with the security guard. The guard is your main witness and also make him sign the complaint as a token of acceptance of it. then you can pursue with bank through their normal procedure. They will surely reimburse
the money if any discrepency is found. You got to pursue the complaint and it is matter of one sitting with the responsible person at bank.
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