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Disputed ATM Transaction - Syndicate Bank

This is a discussion on Disputed ATM Transaction - Syndicate Bank within the ATM Card forums, part of the Banking category; Sir, I have S.B A/c with Syndicate Bank Branch (CHINNAOUTPALLI PINNAMANENI INST MEDICAL SCIENCES Branch Code:3368) I am trying to ...

  1. #1
    sivamro is offline Junior Member
    Join Date
    Apr 2010
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    Default Disputed ATM Transaction - Syndicate Bank

    Sir,
    I have S.B A/c with Syndicate Bank Branch (CHINNAOUTPALLI PINNAMANENI INST MEDICAL SCIENCES Branch Code:3368) I am trying to withdraw Rs.10000/- (Rupees Ten thousand) using my ATM card which linked to above said S.B Account at SBH ATM(ATM Code: S1AC20117401), Gannavaram, Krishna Dist., A.P on 09.03.2010 at the time of transaction the machines replied "sorry unable to Process" and I never get the money from ATM machine but the amount Rs.10000/- was debited from account. On Immediately I have contacted Syndicate bank Card Center and complained about the issue at that time they have registered my complaint vide Ref.No.36/09.03.2010 and they suggested me to approach with branch manager with written complaint. I have lodged a written complaint wit branch manager with necessary documents i.e ATM Txn. Slip. etc. But till date they never credited my money to my account.

    Hence, I request you to please suggest me whom to approach and how to approach and kindly help me in settle the above said Rs.10000/- as early as possible.

    I also learnt from news papers that The banks should be settled the disputed ATM transaction within 12 days from complaint received from the customer otherwise they have to pay Rs100/- per day as compensation to the customer. Hence I also request you to please let me know that is there any such possibility to claim compensation from bank for this issue as it is already passed 1 month 9 days as i lodged complaint with branch manager with proper acknowledgment.

    Kindly help me in this matter and settle my amount as early as possible.

    Thanking you sir,
    Yours Faithfully
    Y.Siva Sankar Reddy
    Medical Records Officer
    Dr.PSIMS & RF,Chinoutpalli
    Gannavaram Mandal
    Krishna Dist,.A.P-521286
    Mobile:9652199991
    mail: sivamro@gmail.com
    S.B A/C Bank&Branch: Syndicate Bank, chinnaoutpalli pinnamaneni inst medical sciences(3368)
    Transaction ATM : SBH, Gannavaram, Krishna Dist (Code:S1AC20117401)
    TXn No.: 622
    Txn. Date: 09.03.2010
    Complaint Date: 10.03.2010
    Disputed Amount: Rs.10000/-
    Last edited by sivamro; 04-17-2010 at 03:45 PM.

  2. #2
    admin is offline Administrator
    Join Date
    Sep 2008
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    2,967

    Default

    Hello,

    Send a written notice to your Branch Manager and the CMD of the Syndicate Bank at the below mentioned address via registered post, mention all the details in it and ask them for the refund + damages + interest within the mentioned time in the notice, wait for their reply and revert us back.

    Visit: Notice before filing consumer complaint for notice reference.


    SyndicateBank
    Head Office
    Post Box No.1
    MANIPAL 576 104
    (Udupi Dist) Karnataka
    INDIA
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    sivamro is offline Junior Member
    Join Date
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    Default Thanq for ur co operation

    Sir,

    I would like thank you for ur suggestions and co operation I am getting credited my account with Rs.10000 from syndicate bank.

    Thank you very much
    with regards
    YSS Reddy

  4. #4
    Unregistered Guest

    Default Disputed transaction

    Respected Sir,
    I am a Student at Bhopal.On 13-05-2011 at 2:40pm I have used my syndicate Bank ATM card in Union Bank Of India to withdraw Rs 1800/- My money was deducted in my slip received from ATM but I did not received any money.
    My account no. is 77812210001270.

    Kindly, please return my money.
    I will be thankful to You.
    Deepika Mathur

  5. #5
    balwant Guest

    Cool

    ]Sir,
    I have S.B A/c 7530 220 24756 with Syndicate Bank Branch (Kasba Ahar Branch; Tajpur Dist; Samastipur) I have no knowledge to how money can withdrawn in one time then I am trying to withdraw Rs.20000/- (Rupees Twenty thousand) using my ATM card which linked to above said S.B Account at State bank of india ATM(ATM Code: 4033 9875 300 10 975 ),Branch Dugri Phase 2 dist ;Ludhiana on 27.04.2009 at the time of transaction the machines replied "sorry unable to Process" and I never get the money from ATM machine but the amount Rs.20000/- was debited from account. On Immediately I have contacted Syndicate bank Card Center and complained about the issue at that time they have registered my complaint and they suggested me to approach with branch manager with written complaint. I have lodged a written complaint wit branch manager with necessary documents i.e ATM Txn. Slip. etc. But till date they never credited my money to my account.

    Hence, I request you to please suggest me whom to approach and how to approach and kindly help me in settle the above said Rs.20000/- as early as possible.
    I also learnt from news papers that The banks should be settled the disputed ATM transaction within 12 days from complaint received from the customer otherwise they have to pay Rs100/- per day as compensation to the customer. Hence I also request you to please let me know that is there any such possibility to claim compensation from bank for this issue as it is already passed 2 years as i lodged complaint with branch manager with proper acknowledgment.

    Kindly help me in this matter and settle my amount as early as possible.

    Thanking you sir,
    Yours Faithfully
    Balwant Singh
    M.I.G Phase I
    Dugri Dist, Ludhiana
    Mobile:9592313033
    mail: darekingsingh@yahoo.com
    S.B A/C Bank&Branch: Syndicate Bank Kasba Ahar Branch Tajpur Dist ; Samastipur
    Transaction ATM : State Bank of India Branch; Dugri Phase 2 Dist; Ludhiana
    TXn time ; 12;23
    ATM ID ; SIAN00507501
    TXn No.: 5340
    Txn. Date: 27.04.2009
    Complaint Date: 08.09.2009
    Disputed Amount: Rs.20000/-[/QUOTE]

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