+ Submit Your Complaint
Results 1 to 7 of 7

Money not received but debited in the account

This is a discussion on Money not received but debited in the account within the ATM Card forums, part of the Banking category; Dear Sir, On 27/01/2010 morning inbetween 7.45 am and 8.30 am i tried to withdraw the amount of Rs, 10,000/- ...

  1. #1
    santhuthappa is offline Junior Member
    Join Date
    Feb 2010
    Posts
    3

    Default Money not received but debited in the account

    Dear Sir,

    On 27/01/2010 morning inbetween 7.45 am and 8.30 am i tried to withdraw the amount of Rs, 10,000/- at the SBM ATM located in Virajpet, Kodagu Dist, using my ICICI bank ATM card, Madikeri branch, Kodagu Dist. After entering my PIN number, I saw the message "request processing" and after few seconds "timed out " message appeared on the screen and the screen went back to normal mode.But I have not received any money and and tranjaction slip. I waited for few minutes and then went to nearest Corporation bank ATM and withdrawn the amount of Rs,10,000. At that time I found the amount of 10,000 debited to my account,which i tried to withdraw at the SBM ATM(again i got the confimation of deduction by the SMS sent by the icici bant at 9.30am). Again I rushed to SBM ATM and called the helpline number of SBM and the executive asked me to lodge the complaint at ICICI bank. I lodge the complaint around 10.00am on the same day (27/01/2010) at the ICICI branch office madikeri. On the same day night 7.55 pm I received the message from the ICICI bank stating that YOUR REQUEST SR130990199 IS REGISTERED ON 27-01-2010. IT WILL BE PROCESSED IN 12 WORKING DAYS FROM REQUEST DATE.
    After that i have not received any feedback till 11/02/2010. On 10/02/2010 and 11/02/2010 after making near about 10 telephone calls to find out the status of my complaint, 11/02/2010 night ICICI branch manager Mr, Shyam told me that, As per them tranjaction has been completed and money cannot be reversed and once again he will cross check.

    Please help me to get back my money , which I lost for none of my mistake.

    My ICICI bank account No : 048701501518
    My ATM card No : 4667 3104 8700 1181
    My Contact No : 9880350735

  2. #2
    Sidhant's Avatar
    Sidhant is offline Moderator
    Join Date
    Sep 2008
    Posts
    1,696

    Default

    Hello,

    Kindly post your full contact details, apart from this send a written notice via registered post to the CMD, Branch Manage of ICICI, mention all the details in it and ask them for the refund + interest + damages within the mentioned time else you willl drag them to the consumer forum.

    Visit: Notice before filing consumer complaint for notice reference.

    ICICI Bank Ltd.
    ICICI Bank Towers
    Bandra-Kurla Complex
    Bandra (E) Mumbai-400051.

  3. #3
    RAKESH JHA Guest

    Post Money not recived but debited to my account

    Dear sir,

    I have used my ICICI bank ATM to withdraw Rs. 5,000/- (five thousand rupees ) on 31/12/2009 around 06 pm from axis bank ATM at Port Blair middle point. But ATM machine has not dispensed money and on screen i found that your transaction is completed . i made a complain regarding this problem to ICICI bank , the bank has registered the complain no. SR128494985 and told me that your complain will be rrocessed with in 12 working days. When i have contact with bank after 12 working days , the bank representative told me that your transaction is sucessfull in all way. i can't help you. when i have told him that if you are unable to solve this problem i will go to consumer court. Then the bank repersentative has told me that you can go to consomer court. Then i have contact with nationaal consumer helpline delhi , i have given adviced that you write a complain regarding this to CMD ICICI bank Mumbai. I have write this complain but i have not got any responce.

    Sir my account detail are given below
    Account no. 626201514452
    Debit card no.4667 3062 6205 8669

  4. #4
    santhuthappa is offline Junior Member
    Join Date
    Feb 2010
    Posts
    3

    Default

    Dear Sir,

    My permanent Add is

    M.S.Uthappa,
    S/o Mangera Subbaiah,
    kandangala Village & Post,
    Virajpet,
    Kodagu.
    Pin 571218.

    Contact No,9880350735.

    Bank Acount No. 048701501518
    Debit card No. 4667310487001181
    ICICI Bank, Madikeri Branch


    Thanks & regards

    Uthappa.M.S.

  5. #5
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,276

    Default

    Dear Santhuthappa,

    We regret the inconvenience caused.
    We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Customer Service Team.

    Quote Originally Posted by santhuthappa View Post
    Dear Sir,

    On 27/01/2010 morning inbetween 7.45 am and 8.30 am i tried to withdraw the amount of Rs, 10,000/- at the SBM ATM located in Virajpet, Kodagu Dist, using my ICICI bank ATM card, Madikeri branch, Kodagu Dist. After entering my PIN number, I saw the message "request processing" and after few seconds "timed out " message appeared on the screen and the screen went back to normal mode.But I have not received any money and and tranjaction slip. I waited for few minutes and then went to nearest Corporation bank ATM and withdrawn the amount of Rs,10,000. At that time I found the amount of 10,000 debited to my account,which i tried to withdraw at the SBM ATM(again i got the confimation of deduction by the SMS sent by the icici bant at 9.30am). Again I rushed to SBM ATM and called the helpline number of SBM and the executive asked me to lodge the complaint at ICICI bank. I lodge the complaint around 10.00am on the same day (27/01/2010) at the ICICI branch office madikeri. On the same day night 7.55 pm I received the message from the ICICI bank stating that YOUR REQUEST SR130990199 IS REGISTERED ON 27-01-2010. IT WILL BE PROCESSED IN 12 WORKING DAYS FROM REQUEST DATE.
    After that i have not received any feedback till 11/02/2010. On 10/02/2010 and 11/02/2010 after making near about 10 telephone calls to find out the status of my complaint, 11/02/2010 night ICICI branch manager Mr, Shyam told me that, As per them tranjaction has been completed and money cannot be reversed and once again he will cross check.

    Please help me to get back my money , which I lost for none of my mistake.

    My ICICI bank account No : 048701501518
    My ATM card No : 4667 3104 8700 1181
    My Contact No : 9880350735

  6. #6
    Unregistered Guest

    Default Money not received but debited in the account in the atm

    Dear Sir,

    On 19/03/2010 evening inbetween 4.15 pm and 4.30 pm i tried to withdraw the amount of Rs, 12,000/- at the ICICI ATM located in Thanjavur new busstand , using my ICICI bank ATM card, Mannargudi branch, Thiruvarur Dist. After entering my PIN number, the power supply was cut.I didnt receive my ATM card and the money. Please take immediate action to solve this problem.
    Account No:608701500738
    Mobile No:9965057775

  7. #7
    V.K.Kulkarni Guest

    Post Non receipt of money from SBM atm counter

    Sir,
    I had used ATM card bearing no :504645407020000955 on 22nd April 2009 for withdrawal of Rs.2000 at SBM ATM counter situated on old jewargi road ., Gulbarga Karnataka

    Unfortunately I could not receive money for that transaction.

    As I had to go to Haridwar for religious trip on the same day I could not report immediatly.
    After reaching Gulbarga from the transaction on dated 22/4/2009 I came to know that Rs.2000 has been deducted from my account.
    Please do the needful and kindly correct my balance.




    Yours Faithfully
    V.K.Kulkarni

+ Submit Your Complaint

Similar Threads

  1. Replies: 1
    Last Post: 06-05-2011, 08:59 AM
  2. Money not received but debited in the account
    By santhuthappa in forum ATM Card
    Replies: 0
    Last Post: 02-12-2010, 04:42 PM
  3. Vodafone debited money from my bank account through ECS
    By Pranav in forum Mobile Billing Problem
    Replies: 3
    Last Post: 08-13-2009, 10:07 PM
  4. Replies: 1
    Last Post: 05-07-2009, 06:38 PM
  5. Replies: 0
    Last Post: 03-23-2009, 06:27 PM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •