Mr.Walter Lobo,
S/o. Paul Lobo,
Christian, aged 54 years,
R/A. Viwa Dale,
Kembar, Padil Post,
Mangalore. …….. COMPLAINANT
(Advocate: Sri.D.A.L. Andrade).
VERSUS
1. The Managing Director,
G.M.Amusement & Leisure Park Ltd.,
‘MANASA’ Pilikula Nisarga Dhama,
Mudushedde, Vamanjoor,
Mangalore-575 028.
2. M/s. G.M.Amusement & Leisure Park Ltd.,
‘MANASA’ Pilikula Nisarga Dhama,
Mudushedde, Vamanjoor,
Mangalore-575 028,
Rep. by Managing Director. ……. OPPOSITE PARTIES
(Advocate: Sri. U.P.Muliya).
***************
1. The facts of the complaint in brief are as follows:ORDER DELIVERED BY SMT. ASHA SHETTY, PRESIDENT:
This complaint is filed under Section 12 of the Consumer Protection Act alleging deficiency in service against the Opposite Parties claiming certain reliefs.
The Complainant claims to have deposited Rs.2,00,000/- under the Fixed Deposits with the Opposite Party i.e., Rs.1,00,000/- each. It is submitted that, on the due dates the Opposite Party requested the Complainant to renew the same, thereby two fixed deposits were renewed on 31.1.2007 and 18.6.2007 and fixed deposit receipt No.129 and 130 were issued by the Opposite Party for a period of one year. The principal amount of Rs.1,00,000/- each with interest were due on 31.1.2008 and 18.6.2008. On maturity neither the principal nor the interest has been paid. Inspite of correspondence the Opposite Party has failed to pay the principal amount and interest on the Fixed Deposits. The registered lawyer’s notice dated 26.9.2008 was issued and called upon the Opposite Party to pay the amount but the Opposite Party failed to pay the amount and hence it is contended that the service rendered by the Opposite Party amounts to deficiency and hence the above complaint is filed before this Hon'ble Forum under Section 12 of the Consumer Protection Act 1986 (herein after referred to as ‘the Act’) seeking direction from this Hon'ble Forum to the Opposite Party to pay the Fixed Deposit amount along with interest at 8.5% on fixed deposit No.130 and 9% interest on Fixed Deposit No.129 and also claimed Rs.1,00,000/- as compensation and Rs.750/- as cost of the lawyer’s notice.
2. Version notice served to the Opposite Parties by RPAD. Opposite Parties appeared through their counsel filed version submitted that Complainant being a share holder showed interest to invest in the Fixed Deposit and invested the amount under fixed deposit amount. Complainant failed to surrender security cheques given along with the Fixed Deposit receipt to the Company in order to register his refund claim and hence the Opposite Party failed to pay the amount. It is submitted that upto 31.3.2008 the Opposite Party has paid the interest. The principal cannot be paid as on date as the Company has got notice under Securitization Act from HUDCO. And it is submitted that, the amount will be settled on seniority basis, once HUDCO loan settled and prayed for dismissal of the complaint.
3. In view of the above said facts, the points now that arise for our consideration in this case are as under:
(i)Whether the Complainant proves that the Opposite Parties have committed deficiency in service?
(ii)If so, whether the complainant is entitled for the reliefs claimed?
(iii)What order?
4. In support of the complaint – Mrs. Violet Lobo(CW1) – wife and GPA holder of the Complainant filed affidavit reiterating what has been stated in the complaint and answered the interrogatories served on her. Ex.C1 to C7 were marked for the Complainant as listed in the annexure. One Mr.Thomas Oswald Pinto (RW1) - Managing Director of Opposite Party filed counter affidavit and answered the interrogatories served on him. Both parties have produced notes of arguments.
We have considered the notes and oral arguments submitted by the learned counsels and we have also considered the materials that was placed before the Hon'ble Forum and answer the points are as follows: Point No.(i): Affirmative.
Point No.(ii) & (iii): As per the final order.
REASONS
5. POINT NO. (i) to (iii):
It is undisputed fact that, the Complainant deposited Rs.1,00,000/- each under the Fixed Deposit bearing receipt No.129 and 130 with the Opposite Party. It is also undisputed that, on the due dates the above Fixed Deposits were renewed on 31.1.2007 and 18.6.2007 respectively.
Now the point in dispute is that, the Opposite Party has failed to pay the fixed deposit amount to the Complainant inspite of writing several letters.
In the present case, the Ex C2 and C3 are the fixed deposit receipts issued by the Opposite Party reveals that Rs.1,00,000/- was accepted on 31.1.2007 for a period of one year under the receipt No.129 from the Complainant, the Opposite Party agreed to pay interest at the rate of 9% p.a. and the date of maturity shown as 31.1.2008. And another receipt No.130 reveals that Rs.1,00,000/- accepted from the Complainant on 18.6.2007 for the period of one year, the Opposite Party agreed to pay interest at 8.5% p.a. and the date of maturity shown as 18.6.2008. Both the Fixed Deposit receipts were issued by the Opposite Party and signed by the authorized signatory for the Opposite Party. The Ex C4 is the registered letter issued by the Complainant to the Opposite Party to call upon the above said deposits proves that the Opposite Party is failed to pay the above said amount.
In the instant case, the Opposite Parties taken a contention that though they have admitted the Fixed Deposit amount but contended that the Complainant failed to surrender the security cheques to the Company and also contended that the Company has got notice under Securitization Act from HUDCO hence they cannot settle the amount. The contention taken by the Opposite Party appears to be very strange just because the Opposite Party received the notice from the Securitization Act from HUDCO they cannot withheld the fixed deposit amount of the depositor herein the Complainant. And the another contention taken by the Opposite Party is that, the Complainant has failed to surrender the security cheques to the Company. When the Opposite Party failed to pay the amount the question of surrendering the cheques in advance does not arise.
From the evidence as well as the documents produced by the Complainant i.e., Ex C1 to C7 it is proved beyond doubt that the Opposite Party accepted the amount reflected in the Fixed Deposit receipt No.129 and 130 and it is admitted by the Complainant that the interest is paid upto 31.1.2008 under Fixed Deposit No.129 and upto 1.2.2008 under Fixed Deposit No.130, thereafter the Opposite Party has not paid the interest as agreed by them under the Fixed Deposits and also failed to pay the principal amount till this date amounts to deficiency.
In view of the above discussion, we are of the considered opinion that the Opposite Parties without paying the principal amount along with agreed interest from the respective date stated supra till this date shows their gross negligence towards the customer herein the Complainant. Hence we direct the Opposite Parties to pay Rs.1,00,000/- under the Fixed Deposit No.129 along with interest at 9% p.a. from 31.1.2008 till the date of payment and further Rs.1,00,000/- under the Fixed Deposit No.130 along with interest at 8.5% p.a. from 1.2.2008 till the date of payment. However, the interest as well as compensation both cannot be allowed. Interest is always inclusive of compensation. And further Rs.1,000/- awarded as cost of the litigation expenses. Payment shall be made within 30 days from the date of this order.
6. In the result, we pass the following:
ORDER
The complaint is allowed. Opposite Parties are directed to pay to the Complainant a sum of Rs.1,00,000/- under the Fixed Deposit No.129 along with interest at 9% p.a. from 31.1.2008 till the date of payment and further Rs.1,00,000/- under the Fixed Deposit No.130 along with interest at 8.5% p.a. from 1.2.2008 till the date of payment. And further Rs.1,000/- awarded as cost of the litigation expenses. Payment shall be made within 30 days from the date of this order.


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