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Inability to change the passenger name in an air ticket

This is a discussion on Inability to change the passenger name in an air ticket within the Airlines forums, part of the Transportation category; I booked a ticket on Indigo through makemytrip.com as part of a holiday package. The online form asked for Name ...

  1. #1
    Sundeep Khanna
    Guest

    Default Inability to change the passenger name in an air ticket



    I booked a ticket on Indigo through makemytrip.com as part of a holiday package. The online form asked for Name of Guest prompting me to write in my own name instead of my daughter's friend who was also travelling with us. After submitting my credit card details and confirming payment I realized my mistake and called makemytrip to ask for the correction. I was told there's no way any change would be made. Subsequently I called Indigo and they repeated that as per airline rules they would not allow any change in the name. With over 2 weeks to go for the travel date and the fact that I called for the correction with 10 minutes of filling the online form, I see no reason why I had to pay the cancellation charges and get a fresh ticket issued. Seems to me that it is just an unfair way for airlines to make money off passengers' mistake.

  2. #2
    swati agrawal
    Guest

    Default Renaming in air tickets

    i have booked 2 tickets in indigo flight from raipur to delhi and delhi to srinagar for amarnath yatra.
    name in ticket is Mr R agrawal and Mrs. R Agrawal and name that should be there is Mr. R Goyel and Mrs. R Goyel.
    It happened becuase Agrawal and Goyel are from same caste and some may write it as goyel instead of agrawal.

    When i called to indigo they completely denying for doing corrections in ticket.

    Its completely making inconvenience.

    Aireline should make changes in policy and provide options for same.

    Now date of journey is 25 jun 2012 and i have to cancel the ticket and re book new ticket that will lose of my money.

    Please make serious steps for this issue and if any query please call me 9826424973.

 

 

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