Dear Sir/Madam,

This is with reference to my trip on JetLite S2 364 flight on 6th May 2009 from
Kolkata to Bangalore. I was travelling with my Family and my ticket was booked by
our company's travel agent CWT (Booking ref#JEJJYV)and my family's ticket was booked
online through Jetlite website.

When I reached Kolkata airport for travel I was informed by the JetLite employee at
the check-in counter that my ticket(Booking ref#JEJJYV which was booked by CWT) is
already been cancelled as there is no payment made against the ticket. As my family
had a confirmed ticket I had no other choice but to book another ticket for a very
high rate to travel on the same flight(JetLite S2 364).

Please find below the confirmation from CWT customer service that the trip locator
JEJJYV (which was booked by CWT) was never canceled and the boarding pass issued for
me was against the same booking. Please find the attached scanned copies of my
Boarding Passes, paper ticket and the paper ticket which was marked by JetLite
employee for further verification.

Please confirm me the following from your end

1) the ticket booked by CWT (i.e booking ref.#JEJJYV) was valid and used
2) there is only one boarding pass issued with the name Mr. Benoy Easaw in the
flight(JetLite S2 364) from Kolkata to Bangalore on 6th May 2009.

Thank you,
Benoy Easaw
9836448944