This is a discussion on mdlr airlines complaint within the Airlines forums, part of the Transportation category; Respected Sir, i want to know the case in which airline firstly cancel the flight (MDLR) on dated 24-may -2009 ...
Respected Sir,
i want to know the case in which airline firstly cancel
the flight (MDLR) on dated 24-may -2009 Goa to Delhi of 13 passenger and assure
that the amount is refund with in two days. i arrange 13 ticket from other source, I
reached Goa in 24 may 2009 with another airlines. I want to come back dated 27 may
2009 with same MDLR airline, but this flight is also cancelled. My Rs 1 Lakh is on
airline but airline is not roll back this money yet dated 28-may-2009. Kindly help
with, what are the procedure to get my money from airline they say that moneyis
refunded with in 20 days
details attached
T V Ramdass
Hughes Net Fusion Center
Hamirpur Himachal Pradesh
Ph 01972-223568
--- On Thu, 5/28/09, ramdass v <globalhut@yahoo.com> wrote:
From: ramdass v <globalhut@yahoo.com>
Subject: MDLR Airlines Flight cancelled on 24-May-2009 and 27-May-2009 refund the
amount earlier
To: contactus@mdlrairlines.in
Cc: "yatra air" <support@yatra.com>
Date: Thursday, May 28, 2009, 5:28 PM
Respected Sir/ Madam
I conform MDLR Airline 4-5 times that your refund due to
cancellatin of flight is roll back in 2 day. The Flight cancelled in 24-May-2009 and
27 may 2009. So why there is delay 0f 20 day regarding my refund which is app 1 Lakh
. Kindly send this mail to higher authority, or tell me about your high authority
personal. In the terms and condition while booking is not tell about 20 day for
refund due to Your and MDLR airlines. There is haresement. I also apply throgh RTI
ACT 2005 regarding refund and take advise from advocate. They suggest me for
customer court becuase thier is not any fault from my side ,thier is mental
haresement from MDLR airline . So last time please reply this mail earlier for any
further
delay Ticket details is given below
PNR Confirmation
PNR No: 001ZX9
Flight Details
Flight Number
From
To
Date
Takes Off
Lands
Duration
Terminal
Status
9H107
Delhi-Indira Gandhi Terminal 1A
Goa-Dabolim
24 May, 2009
10 : 55 Hrs
13 : 15 Hrs
02 : 20
1A
CONFIRMED
Passengers Details
First Name
Last Name
Passenger Type
Ticket Number
RAMESH
PADMNABHAN
ADT
1000217928
PNR Confirmation
PNR No: 001ZX9
Flight Details
Flight Number
From
To
Date
Takes Off
Lands
Duration
Terminal
Status
9H107
Delhi-Indira Gandhi Terminal 1A
Goa-Dabolim
24 May, 2009
10 : 55 Hrs
13 : 15 Hrs
02 : 20
1A
CONFIRMED
Passengers Details
First Name
Last Name
Passenger Type
Ticket Number
RAMESH
PADMNABHAN
ADT
1000217928
PNR Confirmation
PNR No: 001ZT6
Flight Details
Flight Number
From
To
Date
Takes Off
Lands
Duration
Terminal
Status
9H107
Delhi-Indira Gandhi Terminal 1A
Goa-Dabolim
24 May, 2009
10 : 55 Hrs
13 : 15 Hrs
02 : 20
1A
CONFIRMED
Passengers Details
First Name
Last Name
Passenger Type
Ticket Number
SD
SHARMA
ADT
1000217754
PNR Confirmation
PNR No: 001ZS2
Flight Details
Flight Number
From
To
Date
Takes Off
Lands
Duration
Terminal
Status
9H107
Delhi-Indira Gandhi Terminal 1A
Goa-Dabolim
24 May, 2009
10 : 55 Hrs
13 : 15 Hrs
02 : 20
1A
CONFIRMED
Passengers Details
First Name
Last Name
Passenger Type
Ticket Number
SS
PARMAR
ADT
1000217712
VEENA
PARMAR
ADT
100021771
PNR Confirmation
PNR No: 001ZRV
Flight Details
Flight Number
From
To
Date
Takes Off
Lands
Duration
Terminal
Status
9H107
Delhi-Indira Gandhi Terminal 1A
Goa-Dabolim
24 May, 2009
10 : 55 Hrs
13 : 15 Hrs
02 : 20
1A
CONFIRMED
Passengers Details
First Name
Last Name
Passenger Type
Ticket Number
DS
PARMAR
ADT
1000217702
AKHIL
THAKUR
ADT
1000217703
RK
THAKUR
ADT
1000217704
ARCHNA
THAKUR
ADT
1000217705
1EF4UA
Passenger Name Status
1. Mr SS PARMAR (ADT) Confirmed
2. Mrs VEENA PARMAR (ADT) Confirmed
3. Mr RAMESH PADMNABHAN (ADT) Confirmed
Sector: Goa (GOI) Delhi (DEL)
Flight Details
Airline PNR No. Flight No. Departure Arrival
00221O MDLR
9H-108 Goa (GOI)
1:55:00 PM
27 May 2009 Delhi (DEL)
4:35:00 PM
27 May 2009
Price Details
Passenger Details No. of Passengers Base Fare (Rs) Taxes (Rs) Total Cost (Rs)
Adult 3 2950.00 225.00 9525.00
Flight Service Tax 45.58
Additional Fee 450.00
Flight cost including Taxes & Fees: 10020.58
Total Itinerary Cost *
Flight Cost including Taxes &
Fees: (Depart) 10020.58
* Total itinerary cost shown above is subject to change as the booking amendments
are processed.
Payment Details
Payment Mode Card Type Status Payment Amount (Rs)
BANKTRANS Success 10020.58
Respected Sir/Madam
Given Below yatra refernce of MDLR Airlines.
Flight are cancelled from MDLR airlines Refund the same amount in One
days.............therewise i take a strictely action. As i conform from airline that
amount is refund same time when flight is cancelled. So now its your job to refund
the same amount.
Yatra Reference No.: XF7WUA
Passenger Name Status
1. Mr AKHIL THAKUR (ADT) Confirmed
2. Mrs ARCHNA THAKUR (ADT) Confirmed
3. Mr RK THAKUR (ADT) Confirmed
Sector: Goa (GOI) Delhi (DEL)
Flight Details
Airline PNR No. Flight No. Departure Arrival
0028QQ MDLR
9H-108 Goa (GOI)
1:55:00 PM
27 May 2009 Delhi (DEL)
4:35:00 PM
27 May 2009
Price Details
Passenger Details No. of Passengers Base Fare (Rs) Taxes (Rs) Total Cost (Rs)
Adult 3 3450.00 225.00 11025.00
Flight Service Tax 53.30
Additional Fee 450.00
Flight cost including Taxes & Fees: 11528.30
Total Itinerary Cost *
Flight Cost including Taxes & Fees: (Depart) 11528.30
* Total itinerary cost shown above is subject to change as the booking amendments
are processed.
Payment Details
Payment Mode Card Type Status Payment Amount (Rs)
BANKTRANS Success 11528.30
Yatra Reference No.: VDXWUA
Passenger Name Status
1. Mr SD SHARMA (ADT) Confirmed
Sector: Goa (GOI) Delhi (DEL)
Flight Details
Airline PNR No. Flight No. Departure Arrival
0028QV MDLR
9H-108 Goa (GOI)
1:55:00 PM
27 May 2009 Delhi (DEL)
4:35:00 PM
27 May 2009
Price Details
Passenger Details No. of Passengers Base Fare (Rs) Taxes (Rs) Total
Cost (Rs)
Adult 1 3450.00 225.00 3675.00
Flight Service Tax 17.77
Additional Fee 150.00
Flight cost including Taxes & Fees: 3842.77
Total Itinerary Cost *
Flight Cost including Taxes & Fees: (Depart) 3842.77
* Total itinerary cost shown above is subject to change as the booking amendments
are processed.
Payment Details
Payment Mode Card Type Status Payment Amount (Rs)
BANKTRANS Success 3842.77
Yatra Reference No.: XF64UA
Passenger Name Status
1. Mrs ASHA SHARMA (ADT) Confirmed
2. Ms SUMRITI SHARMA (ADT) Confirmed
3. Mr AYUSH SHARMA (ADT) Confirmed
Sector: Delhi (DEL) Goa (GOI)
Flight Details
Airline PNR No. Flight No. Departure Arrival
00221C MDLR
9H-107 Delhi (DEL)
10:55:00 AM
24 May 2009 Goa (GOI)
1:15:00 PM
24 May 2009
Price Details
Passenger Details No. of Passengers Base Fare (Rs) Taxes (Rs) Total Cost (Rs)
Adult 3 2950.00 433.00 10149.00
Flight Service Tax 45.58
Additional Fee 450.00
Flight cost including Taxes & Fees: 10644.58
Total Itinerary Cost *
Flight Cost including Taxes & Fees: (Depart) 10644.58
* Total itinerary cost shown above is subject to change as the booking amendments
are processed.
Payment Details
Payment Mode Card Type Status Payment Amount (Rs)
BANKTRANS Success 10644.58
T V Ramdass
Hughes Net Fusion Center
Hamirpur Himachal Pradesh
Ph 01972-223568