This is to inform u that ticket was book for 27 feb and conforming mail was received fm make my trip for three pax, one pax name
was cancel for which we have applied credit and balance 2 pax were on th same pnr no but when we went to the airport We were inform the date was booked for 28 feb and not 27 feb without me changing the dates , that menace after not receiving conformation from go air make my trip has changed the dates to 28 feb as it has sent me conformation mail for 27 feb at time of booking .
As the pnr is same for both ticket at the time of booking that is 27 feb and 28 feb how can i make the changes without paying cancellation charges for the same pnr . Pl look into this matter as make my trip has a software after receiving conformation fm the airline they dates change with the booking made with out consumer knowledge as they can put blame on costumer but since they send us mail as to conform the booking at the booking time that is the proof that the booking is made correct and it is not the fault of the costumer.I HAVE SENT MANNY MAILS TO MAKE MY TRIP BUT THEY ARE NOT GIVING ANSWER OR REPLY FOR THE SAME PL TAKE UP THE MATTER AS LACKS OF COSTUMER LIKE ME ARE LOOSING CORES OF RS AND THESE AGENCY ARE CHEATING THE COSTUMER AND MAKING PROFIT .