This is a discussion on No refund of money from makemytrip.com within the Airlines forums, part of the Transportation category; I booked 2 airline ticket on makemytrip.com on 29th December 2010 from Chennai to Ahmedabad in the below mentioned names ...
No refund of money from makemytrip.com I booked 2 airline ticket on makemytrip.com on 29th December 2010 from Chennai to Ahmedabad in the below mentioned names
1) Miss tsering tenzin
2) Mr. tyasi gyaltsen
My booking id was NF251392346508
There was a spelling mistake in the name tyasi gyaltsen. It should have been "Tashi gyaltsen". So i cancelled one of the two ticket from this and i booked another ticket on 3rd January in name of "Tashi gyaltsen"
The booking id for this one was
NF251402400667
Now they are refusing to refund the money for the cancelled ticket. they say that according to indigo airline both passenger boarded the plane.
So kindly please help me to find a solution
Senior Member
Hello,
With reference to your post, please note that you did not cancel the booking for NF251392346508 as both the passengers boarded the flight as per airline records. The booking for NF251402400667, the booking was made using the correct name and the customer was a "No Show" as per airline records. Hence, no refund will be processed.
Regards,
MakeMyTrip Care
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