I booked my ticket with Yatra on 30th Sep 2009 from Chandigarh to Mumbai. The ticket was booked with Jet Airways flight no. 2058 for 23rd Oct. 2009.Airline PNR No. BYUTEH., IATA Number 14363904. On 23rd Oct. I got the message on my mobile that flight is delayed and the new time is 1.30 instead of 12.55. Accordingly I reached the airport and when I went to take my boarding pass , I was informed that the flight is full and my ticket has been sold to someone else. How can they sell my ticket to some other person without my knowledge? I had to reach my institute in Pune as on Monday 26th I had my final exams.

I had to undergo agony and torture because of the attitude of Jet Airways staff. They were very rude and refused to accomodate me in the next flight. I still fail to understand when I had booked my flight thru you and this is the outcome of it , what is the guarantee of the confirmed ticket.Pls look into the matter and revert as I want to file the complaint with consumer court for the harrasment caused to me.

Regards

Devina Singh

DEAR SIR,

you sent-- -an air ticket as per following details-

NAME-ANURAG BHARADWAJ STATUS-Confirmed TICKET NO 3807912357

DATE 26 Nov 2009 AIRLINE IC-Indian FLIGHT NO 804
Departure -Bangalore Arrival-Delhi, departure Date-04Dec 2009

Departure time-6:15:00AM
Arrival date-04Dec2009 Arrival Time 9:10:00 Class of Srvice- H Status- Confirmed
Airline PNR- RQPMGL Issuing Airline- IC- Indian

IATA Number14363904

The ticket was issued on Fri, NOv 27, 2009 at 10:02 AM on the following e mail

ANURAG.BHARADWAJ5007@gmail.com as e Ticket

Please note that the ticket contains details but total charges paid has not been mentioned. So accounts are still pending.
Kindly send complete e ticket with Total fare On the same e-Mail / or on This Email as reply.This may please be noted for future communications as well.

With regards-
ANURAG BHARADWAJ

i have booked a e-ticket from yatra.com and now i want to cancel it but the yatra officials are not cooperating with us .so please cancel my ticket.
following are the details of it :

PNR no.- 2306200159
Transaction id- 0211821757
Train no.- 3414
Train name- Farkka express
Class- AC 3 tier (3A)
Date of Boarding- 05 june 2010 at 21:30
From- Delhi(DLI)
To- Bhagalpur(BGP)
Departure- 05 june 2010 at 21:30
Arrival- 07 june 2010 at 02:12
Quota- general(gn)
adult- 1

Dear Yatra.com,

I was trying to book a train ticket for delhi to siwan.. but due to my otp, transaction was declined. Now it’s showing in my credit card statement… please clear what is this..??? I didn’t get any message or mail from yatra.

My transaction id is 454424..
Appreciate to check and revert the same urgently.

Regards,
Pankaj Kukreti
pankaj.kukreti@hotmail.com
Ph: +91-9650 062 471

Originally Posted by Unregistered

Dear Yatra.com,

I was trying to book a train ticket for delhi to siwan.. but due to my otp, transaction was declined. Now it’s showing in my credit card statement… please clear what is this..??? I didn’t get any message or mail from yatra.

My transaction id is 454424..
Appreciate to check and revert the same urgently.

Regards,
Pankaj Kukreti
pankaj.kukreti@hotmail.com
Ph: +91-9650 062 471

Kindly post your complaint in detailed manner.so that we can guide you accordingly.

Dear Sir,

I Had Booked Flight Tickets In yatra.com, and i had owned gift vochers as i got sms on my mobile & even In Email adress But I Unfoutunately I Had deleted the Mssg from My Email Adress, Will U Please send me once again what Mail I have Received, what is the gift,Please


Regards,
Ramesh
Ramesh.honda@rediffmail.com

My reference number is : 26061011127

My credit card shows twice the payment for one transaction made on Yatra.com

I posted on their forum to check this, let see what is the reply. Then we will go ahead.


Thanks & Regards,
Raman

I want to prepone my tkt PNR RBTXZZ which is booked for 8th Oct I wish to change it to 8th Sept

I have booked domestic air ticket two days back, so far i did not receive any E-ticket or PNR conformation on my mobile

Details of booking is as follows:

Passenger Details
1) Mr Ashwani Jain 2) Mrs Iti Gupta
3) Miss Drishya Jain

Flight Details
ONWARD (New Delhi-Ahmedabad)
Total Journey Time : 1hr 30min

SpiceJet
SG - 117 New Delhi Ahmedabad Duration Airline PNR Confirmed
21:55 Thu 09 Dec 10
IGI Airport 23:25 Thu 09 Dec 10
SVP Intl Airport 1 hrs 30 min F77SBL


Fare Details
DEL - AMD Base Fare Surcharge & Fees Service Tax Per Passenger Total Fare
Adults Rs.1 Rs.2,247 Rs.0 Rs.2,248 X 2 Rs.4,496
Children Rs.1 Rs.2,247 Rs.0 Rs.2,248 X 1 Rs.2,248

Total Price Rs.6,744

Yatra Miles earned 0 New Delhi-Ahmedabad Rs.6,744
Total Yatra Miles earned 0 For 2 Adults,1 Child Total Price Rs.6,744



Thank you for booking with Yatra.com. Your Flight Reference Number is 20111023070.

My Mobile No: 9925479623 E-mail: itigupta02@yahoo.com
kindly do the needful asap.

regards
Iti Gupta

i have booked a e-ticket from yatra.com and now i want to cancel it.so please tell me the procedure for cancellation.



Regards
deepak parakh
deepakparakh2007@gmail.com

Dear,
My journing from bhubaneswar to Hyderabad on 8th nov. by indigo airlines,but unfortunately I cancelled that ticket.After this I have talk with one of the yatra travel executive regarding my refund, but till now I have not received any thing. This is my ticket details.PNR no F952DH ,

NIRAD KUMAR DASH
BHUBANESWAR

sir,

i am shivva.manoj kumar had booked round ticket from hyderabad to quebec and from quebec to hyderabad, my booking ref number is 32H4H9,I Didn't recieved spice mobile upto now can you please send me the mobile to my home as early as possible.

Dear Sir,

I had Booked Flight Tickets In yatra.com, vide ref:3012105983. An amount of Rs 2896=00 was deducted from my S/B A/C on 30.12.10. However the ticket status displayed was "not confirmed". Upon enquiry with Yatra @ tel no:18001029900, it was informed by the customer care that the amount will be refunded upon submission of A/C statement. The said A/C statement was submitted twice on 31.12.10 by e-mail to "support@yatraonline.com". However neither the amount has been refunded till 04.01.11 nor my e-mail has been acknoweldged.

Kindly help me in the matter

Regards,
Binod
[email]bkpadhi@nalcoindia.co.in

Dear Management Of Yatra

I am not too sure to whom this will reach and if at all any one genuinly is interested to listen to know the experience a cusotmer goes thru one he/she tries those misleading numbers promising customer support.

I am so disgusted talking to the machines, who respond to you with out even listening what you have to say. Firstly you wait relentlessly in the queue hoping to get connected if at all you get lucky and get connected you will be kept on hold....and then you will suddenly turn into ping pong ball between departments trying to throw you like a hot patatoe. You will be promised a call back as every one there at yatra is so busy...doing everything but to listen to their customers...The call back that they promise you will never ring on your phone............

Make my trip services are far better than Yatra adn I will never go back to yatra again..I promise to be a negative mouth piece for Yatra forever....