I booked my ticket with Yatra on 30th Sep 2009 from Chandigarh to Mumbai. The ticket was booked with Jet Airways flight no. 2058 for 23rd Oct. 2009.Airline PNR No. BYUTEH., IATA Number 14363904. On 23rd Oct. I got the message on my mobile that flight is delayed and the new time is 1.30 instead of 12.55. Accordingly I reached the airport and when I went to take my boarding pass , I was informed that the flight is full and my ticket has been sold to someone else. How can they sell my ticket to some other person without my knowledge? I had to reach my institute in Pune as on Monday 26th I had my final exams.
I had to undergo agony and torture because of the attitude of Jet Airways staff. They were very rude and refused to accomodate me in the next flight. I still fail to understand when I had booked my flight thru you and this is the outcome of it , what is the guarantee of the confirmed ticket.Pls look into the matter and revert as I want to file the complaint with consumer court for the harrasment caused to me.