On 17th December 2008 I cancelled my ticket for Kolkata Imphal by Kingfisher on 18th as the flight was preponed and my schedule from Bangalore Kolkatta was not matching.At the time of cancellation I was told by the customer care executive that the same amount INR 2675 will be refunded within 21 working days and was given a ref no 0902163815139.
After 21 days when I contacted again they told I should write a mail to their guestcare for the refund.I did so on 21st of January 2009 and after a reminder on 30th January 2009 got the reply on 31st Jan that the same amount will be reversed on my next credit Card statement.
Now my credit card statement has come but there is no amount as such reflecting on my card.
What should I do now??