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Submit Complaint..Dear Sir,
To get any solution for your complaint kindly send a complaint letter to the Head Office of the Co. Send it through registered post and keep a copy of that letter also. Hope you will get any positive response from there.
This is a discussion on Spice Jet Airlines within the Airlines forums, part of the Transportation category; I had booked SG 804 Mumbai to Kolkata flight on 18th Sept 09, 19.45 hrs. (Airline PNR: Z1WJDT). I reached ...
Spice Jet Airlines I had booked SG 804 Mumbai to Kolkata flight on 18th Sept 09, 19.45 hrs. (Airline PNR: Z1WJDT). I reached check-in counter at 19.15 hrs. As there was a long queue I approached the floor assistant to help me to speed up the check-in process. I was very very disappointed with the floor assistant as instead of helping he directly said that I cannot board the flight. He kept on arguing with me and lessening the possibility of boarding the flight. After 5 minutes I was handed over to another floor assistant who again kept on wasting time. Ultimately I couldn’t board the flight.
Customer Service telephone no. 09871803333 didn’t answer. I had dialed this no. but there was no response and my call was kept on hold for 10 mins.
In the ticket, which I got online from MakeMyTrip, no where the reporting time was mentioned.
Final call was not given to me
I wanted to escalate my problem but your people didn’t let me meet any higher authorities.
Moderator
Dear Sir,
To get any solution for your complaint kindly send a complaint letter to the Head Office of the Co. Send it through registered post and keep a copy of that letter also. Hope you will get any positive response from there.
Regards,
www.consumercourt.in
Junior Member
Dear Sir/Madam,
Thank you for your respond. On 19/09/09 I have sent an e-mail to SpiceJet but still not received any response. Now according to your instruction I have sent a written complaint to SpiceJet corporate office.
Thank you.
Junior Member
Now its more than 20 day that I have sent a written letter to Spice Jet but still there is no response what should I do?? Waiting for your reply.
Thank you.
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