Nandkumar D. Pathare
1st floor,room no 16
shivsahyadri bldg,
sane guruji marg,lalbaug,
mumbai -400012




Respected Sir,
I have bought a LG Airconditioner which has a delivery date of 18/11/2011 from Kohinoor Televideo PVT. LTD.
The address of above center is 182,Haji Habib Bldg,Opp Fire Brigade, Dr B.A Rd, Dadar East , Mumbai 400014 .
The model code of AC is S1.5L5E3S with the order no. ORD1229383 and Invoice no. DAD/719567.
They delivered this AC two times.First time they delivered was a defective piece which was broke from the side
with the sensor.Before installing , we came to know that this AC was defective and of older version.So we sent it back and
they delivered another second AC.
Second AC was installed properly but the pipe was not installed correctly. the technician bend that pipe and
there was a danger of gas leaking out.So i recalled him and the technician came again and corrected as per my suggestion.
AC worked for nearly 2 days and after that its sensor failed down.Now , the problem is the sensor is not working in just 2 days
and for turning ON the AC , we have to turn it ON manually.
This has been for 2 weeks and i am very sure that the second AC was also the old one because it had a lot of
moisture and dust in it.If i have not turn my AC more than 3 times how come that the AC will contain the dust?This was the
reason i am sure that the AC is the old oneAfter all this , i called that shop 5 times and did go there 2 times but they are not
responding to my complaint and the AC is not working too.
I hope that you will find the solution as quickly as possible till 13 December as i have function in my home.


Thanking you, Yours faithfully,
N.D.Pathare