I have purchased AC in 2007 . I had all service from LG Service centre . In June 2009 I faced problem of ice formation . the LG representative told me that there is a leakage in Gas . It wil charge of around 2000.
I said ok please refill that .
when the ac returned back after gas refillling it gives lots of problem like noise, less cooling . I compliant lots of time to LG call centre , engineer comes but they said that this is normal sound and coooling is ok .
but same problem exist . in August 2009 there is no cooling now . I complint again to lg centre , their representative com and told that there is blockage in front coil and it will charge of 4000 . I told them that u repair it last month and that is ur fault that u did n't find exact cause of leaking gas , that should be in warranty as gas warrany will be of 3 month , but they are not ready and not attending the complaint . What I should do now that means this is the monopoly of LG customer care .

Dear Sir,

Pls. provide us the complete product details. Also inform us the date wise details related to services you have by the Co., till date.

we had purchased Fedders LLOYD Corp. Ltd. 1 ton AC in 26 Jun 2009. however, we noticed that the AC was not cooling properly. besides there was lot of noise made by the AC. on top of it ice cubes started falling off the panel and water sprays too. we contacted Fedders Lloyds Corp. Ltd. but they sent the same engineer who came twice and said that R&D needs to be done and the product is faulty.however, i also called the headoffice where the person consoled me saying he will get it done immediately.nothing has been done till now. the only alternative for me is to lodge a complaint in the consumer court. can anyone please help

Hello,

Have you the original bill and the job sheet details ? Kindly share the full bill details, job sheet details and your permanent address with a valid email id, so that we can guide you accordingly.