Dear sir,
I have Purchased SYMPHONY AIR COOLER ON DATED 18/03/2010. which stoped working on 25/04/2010, I gave called to Supplier who gave me No Of Company Service Person, I gave him call on same date, Company Service Person visited on 26/04/2010 and reported that Motor is Damaged. As it is under 1 year warranty Supplier & Company Service Person said you will get free Replacement for MOTOR, Even after Regular Followup till date my complaint has not be resolved. Mr Snehal(Company Sales Head-Gujarat) Gave me Doc ate No 22800657/11-05-2010 of Safe-Express in which your motor has being dispatched, When i did the followup with Safe-express they said it has been Delivered to party (Mr.Ajay-Perfect Electrical-Ganesh Nagar-Gandhidham), So i Called up Mr. Ajay(Company Service Person) he said Motor which i received is for Other Model & for your model it will take more days.

Today 19-05-2010 I have asked Supplier to Replace Complete Air Cooler, He is refusing for the same,
Am staying in The Area where Temp. is above 38°C.

Make & Model No. :- SYMPHONY AIR COOLER (SUMO-JR)
Invoice No. & Date :- 170 / 18-03-2010
Date of Complaint :- 26-04-2010

Name Of Supplier & Mobile No. :- G.K.ENTERPRISES (Mr.Sanjiv Shrimali Mob. 9825341927)
C-17, GREENPARK, 1ST FLOOR, PLOT 113/114, SEC-8
Nr.OSLO CIRCLE, TAGORE ROAD, GANDHIDHAM, KUTCH 370201
GUJARAT.
Name of Company Service Person (Gandhidham) :- Mr.Ajay Mob.: 9426451742
Name of Company Sales Head (Gujarat) :- Mr Snehal Mob. : 9376949646


I Kindly Request you to look in to this Matter
Regards
Mangesh V Gund MoB. :- 9727723853
C.Off. Harrish Bhambani
SDH-56, WARD-4B(C), SADHUWASVANI NAGAR,
ADIPUR, KUTCH, GUJARAT