I had purchased vediocon AC model no. VPW-32 on 9th may 2010 from SNEHANJALI ELECTRONICS mexus mall bhayender west mumbai. The remote control of AC is not working bcoz remote is from differnt model. I put a complain in senhanjali they told me this is videocon company problem. Then I contact videocon cusomer care on 28th may 2010 the compalin no. was THA280510621 the excutive promise me your problm will solve in 24 hours. But no body contact me again i called customer care on 2nd june your excutive Mr pravin told me your complain is not solve you have to do fresh complain he was given new complaint no. THA0206100370 still no body contact me. I call again on 5th june they still saying same thing you have to do fresh complain iam not understand what tpye of cusmercare team they have or what type of system they have.
She again giving new complaint no. THA0506100107. but no body come to my place then i contact service center they told me this is not our mistak u have to contact snehanjali electronic then i visited snehanjali and spoke to Mr. Vijay he talk to service center head and promise me tommorow you get remot. Today videocon person (Mr. Mahinder mobile no. 9870221401) came to my place but still he have differnt model remote they make me fool or what ? Mr. Mahinder told i know this is not your AC model remote but my boss told me go and try this remote. What the hell is this videocon people dont know every AC have diffent remots.
Please help me out

Regads
Mohammad Saqib Riaz
9867012224

yes i agree with you u r totally correct

you r write this also happens to me...

hi u can know this??????????????

Originally Posted by saqibonline79

I had purchased vediocon AC model no. VPW-32 on 9th may 2010 from SNEHANJALI ELECTRONICS mexus mall bhayender west mumbai. The remote control of AC is not working bcoz remote is from differnt model. I put a complain in senhanjali they told me this is videocon company problem. Then I contact videocon cusomer care on 28th may 2010 the compalin no. was THA280510621 the excutive promise me your problm will solve in 24 hours. But no body contact me again i called customer care on 2nd june your excutive Mr pravin told me your complain is not solve you have to do fresh complain he was given new complaint no. THA0206100370 still no body contact me. I call again on 5th june they still saying same thing you have to do fresh complain iam not understand what tpye of cusmercare team they have or what type of system they have.
She again giving new complaint no. THA0506100107. but no body come to my place then i contact service center they told me this is not our mistak u have to contact snehanjali electronic then i visited snehanjali and spoke to Mr. Vijay he talk to service center head and promise me tommorow you get remot. Today videocon person (Mr. Mahinder mobile no. 9870221401) came to my place but still he have differnt model remote they make me fool or what ? Mr. Mahinder told i know this is not your AC model remote but my boss told me go and try this remote. What the hell is this videocon people dont know every AC have diffent remots.
Please help me out

Regads
Mohammad Saqib Riaz
9867012224

Hello,
We have gone through your complaint and suggest you to send a written notice via registered post to the CMD of videocone, mention all the details in it, attach photocopy of all the supporting document and ask them to replace the AC REMOTE within the mentioned time in the notice.
Wait for their response and revert us back.
Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.

Still have a question feel free to contact us again.

Phillips 42' LED.

I had ordered a Phillips 42' LED of model no. 42PFL4755/V7 on 25th jan 2012 (WEDNESDAY) from Snehanjali Electronics mexus mall Bahyander west MUMBAI. I had got a written commitment on bill through them that i will get a fresh piece delivery on 27th Jan (Friday)... were as i din't get any delivery on the same.. they had got a used piece (display piece) to deliver which i din't accept because i had ordered for a fresh piece.. and when i had been to ask them personally about this i got a reply that i ll get it soon as possible.. Wen i din't get the piece i registered complaint in philips consumer care.. of compliant no. PTNA0102120042, PTNA0403120001.. but it was of no use.. They replied that they cant do anything in this.. so please help me out...

Regards
Minti. Arunkumar. Jain
9022141369

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Regards
Krishna Desale
9969225462