I purchased Hyundai i10-car with Exide battery on Sep-10-2009. Still not crossed one year duration but battery crossed its life. Called kun hyundai emergency service, they told that one cell in battery is not functioning.

Directly went with my car to EXIDE service center in Ambattur,chennai. They gave me spare battery. After checking my old battery they called me to receive new battery after 5 days.

But the problem is collecting the new battery, they are working with very much time conscious. Already i was unsatisfied of EXISDE's poor battery performance. I cant able to go and collect the battery with their timings. One of the employee is telling that they will not work "EVEN ONE MINUTE" after office hours. Also she told new battery available only upto Stock avilability. I didnt understand whether EXIDE is Customer Based or Employee Based company. Because i requested them please wait atleast 10 minutes more to get the battery, she told system will shut down and we are coming from "LONG DISTANCE FOR WORK". At that moment, i got shocked of that whether i am going to receive battery or Train Ticket or public distribution shop.

I am also working in private concern but your peoples behaves like Government employees. she told finally
"COME WITHIN 5.30 TO RECEIVE THE BATTERY, WE CANT DO ANYTHING AND CUT THE CALL"

Because of poor customer service, i thought of that Why should we go for EXIDE?
I have emaild Hyundai MD h.park@hmil.net and my battery was replaced