+ Submit Your Complaint
Results 1 to 2 of 2

Poor customer and vehicle service By Lodha Honda (Tambaram Sanatorium - Chennai)

This is a discussion on Poor customer and vehicle service By Lodha Honda (Tambaram Sanatorium - Chennai) within the After Sale Services Issues forums, part of the Two Wheeler category; It is not only my problem, it is the common problem for almost all the customers. They are not maintaing ...

  1. #1
    MMayakaliswaran Guest

    Default Poor customer and vehicle service By Lodha Honda (Tambaram Sanatorium - Chennai)

    It is not only my problem, it is the common problem for almost all the customers.

    They are not maintaing a booking schedules but still they are insisting the customers to book for the service. The service engineers looks like child labourers(mostly they would be of age 12 to 16).

    Service is not proper, many times I had to complain for the same problem.

    Delivery is a hectic process. They will not take a vechile for service if we come after 9 am(even with a booking receipt). But they will call us to take the delivery, say around 5 pm , and when we reach the center only, they will start preparing the delivery documents and it will take minimum of 1 hour to get it delivered.

    I heard many people quarrel with the managers everytime.

    They are not valuing customer’s time and money.

    I bought my bike for 69K INR but still struggling during each and every service.

    We cannot go outside as the original parts will be available only in Honda Service Centers.
    Also I had a One year service contract (AMC) with them.

    Please do the needful so that it will not only help me but also many other like me who are suffering on dayy to day basis.

    - M.Mayakaliswaran

  2. #2
    Unregistered Guest

    Default Poor service

    The Lodha service center is not providing a proper free service to its customer. This also resulted in reducing engine performance and customer dissatisfaction. The customer is not at all valued. Please take necessary action so that nobody incurres loss in future due to their neglegence

 

 

Similar Threads

  1. Poor Customer Service from Viveks - Chennai (Annanagar)
    By Senthil Nathan in forum Air Conditioner
    Replies: 3
    Last Post: 04-26-2013, 07:45 PM
  2. Very Poor Service by Manasarovar Honda Velachery,Chennai
    By Unregistered in forum Product And Services
    Replies: 10
    Last Post: 04-08-2013, 03:34 PM
  3. Replies: 14
    Last Post: 08-27-2012, 08:04 PM
  4. hero honda poor customer service
    By Unregistered in forum Bike
    Replies: 0
    Last Post: 12-13-2010, 10:17 AM
  5. Replies: 0
    Last Post: 08-22-2010, 06:44 AM

Tags for this Thread