I am F.Abraham Samuel from Madurai Tamilnadu India.My mother
Mrs.Romina Finny bought a bajaj Kristal 2 wheeler on 10/10/2007 when i
gave the vehicle to the authorized bajaj dealer for the first free
service on 10/11 2007 they finished the service the same day and they
returned the vehicle to me. on inspection i found small scratches and
paint being removed on some areas on my vehicle also there were some
faulty nuts and screws when i told them about this they resolved the
nuts and screws problem.And now when gave my vehicle for second free
service on 22/2/2007 they have cracked my rear tail lamp and refuse to
accept responsibility stating that i have no proof.Also there is
another problem;during the first free service they charged me Rs.60
for only the Teflon polish coating they recommended but for the
second service the charged me Rs.75 for the same. When i enquired
about this they simply state that the price of the polish has
increased. I have the two bills as the proof. my vehicle has run only
927 kms and is new.but facing many problems due to the dealer is very
annoying and i also think that the service men at the service centre
are not qualified for the job many of them being illiterates. please
help me to resolve the problems,after all consumers are the kings of
an economy.i have entered the address of the authorised dealer who is
the problem below.

Susee Auto,
Bank Colony,
Narayanapuram,
Madurai 625014

Dear F.Abraham,

Your complaint could be genuine but it requires backing up. I feel you need a
few more complaints from customers at that dealership and then you may forward
this complaint to BAJAJ Auto Limited.

As for the service men, they are employed and trained with support of BAJAJ Auto
Limited and hence their conduct too can be reported to them.

Regards,

Hi I am Dinesh from Madurai, Tamil Nadu.I bought a pulsar 150 the last year september.I am very very unsatisfied with the services done for my bike...During this past one year i have changed my Clutch Plate, Brake shoe...I really don't know the reasons why my bike s getting some problems periodically and except me nobody rides it...Instead i am getting many problems...the answers were not given properly by the service center...I am really unsatisfied with my bike's performance..But i am sure the services done here are worst worst and worst...There was not proper response from the service center...Also my engine gets heated even after crossing 2 kms to a very high temperature..My Rear alloy wheel also gets heated even after changing the brake shoe as said by customer service to a new one..But my problem remains the same...I have proof for what all i spend unnecessarily for my bike...Please i don't want other customers to face these kind of problems in Madurai...I am feeling really bad for this...I surely hope this compliant would solve my problem...I please you to take steps...

Service Center: Susee Bajaj, Kalavasal, Madurai.

Dear Mr. Dinesh,

Pls. send a complaint letter to the Head Office of the Co. with a copy to the service centre and mention all your problems in that letter. Keep a photocopy of that letter with you and wait for the response from at least 15 days.

respected sir/maam,
this is to bring to your notice that i purchased a bajaj xcd135 on 15th march 2009 from bagga link, karol bagh, delhi .

since the day i purchased the same i m facing problem as the kick, gare, etc are not working properly. tne day i bought it from that very day my bike's kick was not working .
in case of service station of bagga link, they just misguide the consumers .
they dont provide proper service . they keep in making money .
by fooling customers
. i want my monkey back or a replacement for my bike. i cannot carry a scrap bike which has been sold by bagga link , delhi . i m not getting worth for my Rs 52000 whivh i have invested in bike


pratik arora
g.nine formulations
mayur vihar
9971771062

Hi,
my self lallan shah from delhi at gole market working in information broadcasting. Iam using . Bajaj . xcd bike no:- DL6SAB 5016. for the last one nd half yrs. but in the regular interval it's has engine oil leakage problem and sometime . it gets stop . in tragffic. i droped . my bike in your service centre in 16th sept. but . my bike is still in warranty period. and they charging higher cost .Their estimation charges is round off rs.5000(approx).
your . servuce . centre emp . are saying to us. that someparts . comes under warranty period. but . rest is not. which is according to me . it is not appropriate amount and . this problem occuring regularly.
please take concern towards my problem as soon as possible . which is fruitfull to me.we are looking forward for your response.
Many thanks.
Lallan Shah
date:- 18-09-09

Detail's of bike
bike no:- DL6SAB 5016
colour:- black Bajaj XCD
purchasing date:- 28-01-2008

Dear All,


I have Visited your Sales outlet at Mirabhayander Road ( Suryoday Motors ) where I have Booked a Bike on 24th Oct 2009 By Paying 29000/- In cash & The Balance of 39000/- with 2% EXTRA by Card payment..on the same day. But because of Poor working Style The credit card machine was in not working & the Even your Staff aware of the same had done noting on it. My Card was Swiped two to three times but there was no transaction done but after a sometime I receive a SMS from my bank that the transaction was done Successful & then to your machine was not showing any transaction or Any back report. even I was assured by your sales agent that it will solve in a days time & my Wheekal will be sent for Passing on Tuesday i;e 27th OCT 2009 but the now I learned that the Machine issue is still not resolved & we have not received the amount so will not be able to send the bike for passing hence the will receive the same in next week.

If this is the way how BAJAJ Shops work it is very poor & unprofessional way of working why should the customer suffer for the issues unresolved from your side.

I would like to have proper explanation on the same. as why should I wait another week because your people are not working professionally.

So waiting for your revert. & also if not received an proper feedback I will see to it that the issue is highlighted to mass so that people don't suffer in future..

Name : Asheesh Singh
Alt No :- 9833499029
Card No :- 5189 3691 6142 4016
'asheesh.singh@wnsgs.com'

I am waiting for positive reply as soon as possible.

Can you provide me the contact details of Bajaj Concerned Authority , Delhi region

I am one of the most irate & dissatisfied customer of Bajaj Auto and I want to lodge a complaint against the Bajaj dealer of Allahabad, Civil Lines branch, I have purchased a Pulsar 150 DTS-I on 17th of June 09 and I have availed two free service as of now but goes in vain as nothing has been done on my mileage complaint till yet.


Customer service is pathetic in the civil lines Branch, there is no co-ordination at all between the employee & the customer, they don't know the meaning of customer satisfaction, they don't know how to attend the customers even how to talk to customers etc.

Few days back I came to know that there is a severe problem in my bike through the their technician only but it was not rectified due to inefficiency of their staff however my bike is in guarantee period and I want that it would be rectified as early as possible.

Again two weeks back the service team of Bajaj Auto has done some research & development in my bike for one whole day but it seems that problem has not been solved as there is some unusual noise is coming from my bike and for this the whole company is held responsible as might had been given a defective bike that is why these problems are arising now & then.

Now I don't want any more Research & Development to be done with the bike as I really fed up by visiting the Service center again & again.

Please look into the matter and resolve the matter on an urgent basis.

The address of Bajaj dealer is below :

United Bajaj
Civil Lines, Allahabad

dear sir

I am Pradeep kumar and I purchased a bike DL-6S-AC-8617, A noicy sound was come from my bike no body listen to me at mahipalpur extention work shop Mr dua said that it is ok and move it for 200km then i will responsible

Dear Sir ;

I would like to invite your kind attention to the following few lines
as under :

I have purchased a brand new Bajaj Discover 135 DTSI motor cycle
no. MP09 MS 4457,from M/s. Rukmani Bajaj, LIG Chouraha, Indore,
on cash purchase basis.

After two months it has become a burdon for me as the bike was
not running properly and giving always tension, as engine disorder,
makes extra ordinary sounds from the engine, battery failure,lights are
also not functioning properly. Milage was also very poor, getting 30-35 KM
per ltr. where as the company was claiming 60 KM per ltr.

Since after two months of purchase, up to now, it has gone 20 -25 times under servicing and in warranty period also the the Company people taking charges from me. I am totally fed-up with company's attitude and non functioning
of the bike.

Kindly arrange to replace the bike or give me a suitable compensation with out any more delay and oblige.

Expecting your earliest and prompt action in this regard.

Thanking you,

Yours faithfully,


Kader Khan ( Mobile no.9926422612)
Address : 69/11 PARDESHIPURA,
LAL GALI, INDORE - ( M.P

I am Suhair K, from KANNUR in KERALA. i am very sad to inform u that i have booked for paid service of my bike Pulsar 150 on 15/02/2010 in BAJAJ SERIVICE CENTRE, KANNUR .as per the unavailibility they told me to bring it for serivice on17/02/2010. When i went there in the specified date they were saying me to come on another date,, i totally fed up with iirresponsible action of your service centre, especially its for a paid service.
SO I am Expecting your earliest and prompt action in this regard.


regards with

SUHAIR.K
RABAB
P.O.PAPPINISSERI
KANNUR-670561

Dear Sir,

This is to inform you that I had booked a Bike (Pulser-150) from one of your agency TC Saluja & Sons
Faridabad-121001, my booking no. is 02037437 on 14th. of this month.

But unfortunately I m sorry to say that till date I haven't received the delivery of my bike inspite of clearing all
my dues and whenever I use to call your guys they always replied to me that i m going to received it within 2 to 3 days
although I was commited that I will get the delivery within 7 days from my booking date?? But till now i haven't received it? Now as I m having my sisters wedding today itself i.e. 26th.Feb-10, and for this purpose only I had booked a Bike !!! But Just because of your "BAD SERVICES" now i m standing empty handed on my sisters wedding !!

I just wanna ask one thing that is this you guys call a better services or is this your way to treat your customers who
have shown such a fate on you guys and spent so much money on your product?? I m really very disappointed with this sort of behaviour from your-end !!! Just tell me one thing that if this happens to be your case then what should you have done !! I m standing empty handed on my sisters wedding !! Really very Shamefull !!!

In any case now I have arrange a Splinder from Hero Honda, atleast these guys have some respect towards there customers not that like your ones !!! So I just wanna a Thankyou for providing me this kind of services and now I m going to Cancle my deal with you guys !!!

At last one more thing I would like to request you guys that kindly change your front-end staff as they do not have knowledge as well as manners that how to deal with the people who are coming to be a part of your Company !!!

Or I guess that Now you guys have enough Customers with you so that now you don't need any more of us !!

I m Just going to update this mail on internet so that as many people should know about your services you guys are providing to your customers so that atleat they should be saved from your false STATEMENTS !!!

I know that you guys don't even have that much of Courtsey to reply me but Still I hope that may be Some one respectfull person from your -end should reply to me !!!

Thank you !!

Regards
Rakesh Kumar
Vodafone Services Ltd.
rakesh.dhindhwa@vodafone.com.

Dear sir

i had purchased bajab pulsar 150 dtsi date of sale 11.02.2009 sr no 77/364 dealer varun bajaj siripuram vizag . Now iam facing problem with vehicle fuel guage complaint and i ahd gone to bajaj auto service centre nad kotha road but they are telling that it will not consider under warranty
why because we had completed three free services and one paid services (and for this srevices no body had intimated we had gone ) and four days bad we gone to siripuram branch but the complaint is not rectified and the service people is telling that we cant consider it under warranty. My vehicle present km reading is 8150 kms and i had completed all the services .please do the necessary action .and please consider that part in warranty .

Thanking you

regards

bhaskar
9866771288

I had a complain on the aakar motors limited vapi (gujarat) . i booked my bajaj avenger 200 dtsi oil colled bike on 25febuary 2010 by paying the sum amount of rupees 5000 thousand. at the time of booking they said me that u would get the bike in 15 days but after that ther is no response from them an you wount belive that the manager of that same showroom told me to complain so i am launcing this complain so that they would belive in costmer satisfaction. an i think if you wont take any action than the consumers wil never be happy an they would continue the same please taKE SOME ACTION



THANKING YOU \
AMAN TRIVEDI