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complaint against bajaj auto authorised service centre and dealer

This is a discussion on complaint against bajaj auto authorised service centre and dealer within the After Sale Services Issues forums, part of the Two Wheeler category; I would like to highlight the disappointing service I received by sarvodaya bajaj in Mira road. To start with I ...

  1. #16
    Unregistered Guest

    Default complaint against bajaj auto authorised service centre and dealer

    I would like to highlight the disappointing service I received by sarvodaya bajaj in Mira road. To start with I was told
    that I would receive my new Pulsar 150 within 7 days. One the payment
    was done and all papers were clear, I was told that I will need to
    wait for another 15 days. Its very disappointing that because of lies
    told to me from you, I missed out my commitments. What makes me more
    furious is that I was fooled into making a payment and then once you
    took my money, you changed your commitment. I should have been told
    the delay in giving the vehicle at the time of payment.
    Well thats not the end of my story. Now the bike is available, but I
    am required to pay an additional Rs. 1500 because there is "An
    increase in prices because of the budget". What I fail to understand
    is that why should I be affected by the increase in price if I booked
    the bike in advance???
    Almost a month now and I have the bike but its not registered. What am I supposed to do with a bike not registered with RTO??

    Regards
    yogesh
    yogesh44@gmail.com

  2. #17
    KUMAR.01 is offline Junior Member
    Join Date
    Mar 2010
    Posts
    1

    Thumbs down Poor costomer service bye susee bajaj...

    I had a complain on the susee bajaj . i booked my bajaj pulsar 220 dtsi bike in tirunelveli Tamilnadu on 8 febuary 2010, at the time of booking they said me that u would get the bike in 12 days but after that ther is no response from them an you wount belive that manager did't atten my call,very poor costomer service by susee dealer............

  3. #18
    Unregistered Guest

    Default Horrible experience of service

    My Name is Amit. i have purchased a 135cc Discover in may 2009. i have took a service after 2 months of purchasing a bike and after that my problem starts, till now in 8 months of time the dealer charged me around rs 25000 for saying many different problems every time but till now none of the problem gets sort out. its like a disaster every time the manager including the staff annoying and saying that problem is sort out but none of the problem is sort out. the staff dont have any etiquettes and most of the staff is illitrate. i dont believe that a globlzied reputed company like bajaj can do this kind of thing or some bloody peoples are making its wrong use.
    i have tried to take some seniors number from the manager of the service centre but every time he refused. i have no fatih on this service centre anymore. i request to please take necessary action on this.

    i am from rohtak and the name of the service centre is Ansh Bajaj and the person who is handling this is some Mr. Bhardwaj. My Bike's Registration no is HR 12 M 1986.
    please take some necessary step to sort out my problem. my no is 9466236993 and my e-mail id is contactguptaamit@rediffmail.com

  4. #19
    nathbaba Guest

    Default

    i booked Baja Avenger (Black) on 20th Mar 2010 till date i have not recd my bike. I have booked it to Akash Automobile Pundicherry. pls reply me

  5. #20
    patamatasrinivas Guest

    Unhappy complaint against (K.R.R BAJAJ AUTO SERVICE.TIRUPUR.TAMILNADU)

    Hi I am SRINIVAS from tirupur, Tamil Nadu.i purchased my pulsar 150c.c on 1st of feb & I have given my 1st service to the k.r.r.bajaj service centre 0n 23rd of march.I am very very unsatisfied with the services done for my bike...i found front mudgard broken (cracked) after serviceing.i think they changed my bike"S mudgard .i informed in serviceing centre &they are saying this is manufacturing defect.so we are not responsable & suggesting to change the part (or) apply for insurence claim..and also i have problem with my Clutch Plate, Brake shoe...I really don't know the reasons why my bike s getting so many problems ...I am really unsatisfied with my bike's performance..But i am sure the services done here are worst worst and worst...There was not proper response from the service center...Also my engine gets heated after 1/2 hour ride to a very high temperature..Service Center: K.R.R Bajaj SERVICE CENTRE ,TIRUPUR...

  6. #21
    unregistered Guest

    Default horrible experienceservice center

    hi i am shivashaker,one of ur authorised service center i gave my bike for servicincing and change the clutch plate on date 7/5/10 morning at 10 am so they agreed and told to collect bike at 5 pm when i reached their at 5pm on that day but bike is as it is and they saying that parts of this bike is not with us so it will be ready on 11/05/10 .four days required carry out servicingand minor parts chagethat to authorised dealer and servicing center.
    the address of that authorised service center JAI BHAVANI MOTORS BAJAJ SERVICING CENTER, B.V.B COLLEGE ROAD BIDAR. DIST. BIDAR STATE KARNATAKA..

  7. #22
    munish67 Guest

    Default low quality

    hi i am munish from jalandhar i send complaint to bajaj for changed my bike chain set but dealer says that chain set of bike is not in warranty due to reason of very low quality chain set it will damage in few months i requested you please changed my bike chain set as soon as possible otherwise i go to complaint in consumer forum leagal notice is already send to dealer please solve my problem i thankful to you

  8. #23
    Mr,Abudul hakim Guest

    Thumbs down not satisfaction work and avarge

    Dear Sir,

    I am your customer a brought a bike xcd 125 dts si for maximum average 120km per 1 liter but my bike average only 50km per 1 liter than I complain Bajaj authorized service station Arpit Auto co. Beawar but no response on my complain .

    And my bike service complete and every service time your authorized service station by misguide and I am very sad for average.

    So, today the complain by mail for above service station and my problem solve but your side my problem no solve than I am sale out the vehicle.
    our vehicle no.-------------------RJ36SB7174

    Frame No.-----------------------MD2-D3J-BZZPWQ22324

    Engine NO.--------------------JAU-BPG-14796

    SOLD ON -----------------------13-09-2008

    CONTACT NO-----------------99824-59032

    I am TATA MOTORS AUTHORIZED SERVICE STATION DENTIST.OF BEAWAR



    Your

    Abdul Hakim

    Beawar

    Contact no.9982459032

  9. #24
    Ajay Bhat Guest

    Default availability of the bike

    I have booked bike on 05/06/10. Avenger i thought bike will be available in 2 to 3 days. but when i herd that it will take 30 days. it was some thing which i was not expecting from INDIAN Baja that to company show room. and this model Avenger is only in this Bajaj Probiking showroom so i think this is an monopoly. cause as a customer I am paying as much a it is but still have to wait for 30 days.. thats some thing which makes me unsatisfied and sad too.. so i think this problem should be brought in light.. and i am going to write this to Mr.Sanjeev Bajaj about this...

  10. #25
    sukhbir Guest

    Default complaint for bajaj xcd bike

    i m sukhbir i have purchased a 135cc xcd in march 2009 but abhi 1 hi sal hua hai or bike ki chain set, clutch plate, shocker and disc break sab ki sab bekaar ho gayi hai jabki time to time service karwata hoon.......lagta hai company ne bike ki quality ki taraf dhyaan nahi diya......sari material low quality ka tha ab dealer ke paas jao to wo service station bhejta hai or service stetion wala lamaba bill bna deta hai or iski average per/litre 90 km btayi thi magar abhi average sirf maximum 35 ki hai......sir plz kuch kro.......



    from :-sukhbir singh
    jalandhar city

  11. #26
    krishandp@yahoo.com Guest

    Post complaint reg. DL8S NC 5161 BIKE (PURLSAR 150)

    Sir, main dl8s nc 5161 bike (purlsar 150) 31-03-2010 ko j s auto. Narela delhi se kharidi thi. Jis main kuch samay bad se kai problem aa rahi thi, jenhe kai bar agency main repair karwane par bhi vehe thik nahi ho rahi hain, or na hi agency main koi thik se bat karta hai, works manger ka bartav bhi bahut bura hai, jaberdasti apni bat thopte hai jabki coustmer ki bat sunte hi nahi hai, es bare main mr.kushik js bajaj se phone no.9711998155 or mr. Arora 9910172763(nodel officer delhi bajaj auto company.) se bhe complaint ki, jenhone ko bhe bat na sun kar mujhe vapes mr.vijay w.m. Js auto. Se request karne ko kaha, jabki main pehle se unki complaint kar raha houn es bare main , main app ki company ko pahle bhi kai bar email kar chuka houn, par koi ans. Nahi mila kewale email reciving ke, pl.help me and my cont. No.- 9891155824

  12. #27
    asad_17@ymail.com Guest

    Default Poor service by shiva auto mobile aligarh

    I mohd asad a permanent employee of aligarh muslim university as saction officer.i purchase a motor cycle bajaj discover 100cc up-81 ad 8913 in the month of feb 2010.i avail services from shiva automobiles aligarh for our bike.on 10.07.10 i give my bike for service.the quality of service was very poor(washing,polishing,oiling,problem of self start,chainsoket,wheel balancing,).i complaint about poor service to authorised staff of shiva automobiles,they asked me today is shortage of staff,next time i do a good service provide.the answer is not satisfy to me & also bajaj auto.i am very shameful to say that this type of answer & service leadown the reputatiton of bajaj auto in the university.i also complaint to university's proctor.
    Please take satisfactory action agst your authorised dealer.
    Thanking you
    mohd asad
    a-7,shaheen appt
    new s.s.nagar
    aligarh
    mob-9319285830

  13. #28
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    456

    Default Service of bike

    Quote Originally Posted by asad_17@ymail.com View Post
    I mohd asad a permanent employee of aligarh muslim university as saction officer.i purchase a motor cycle bajaj discover 100cc up-81 ad 8913 in the month of feb 2010.i avail services from shiva automobiles aligarh for our bike.on 10.07.10 i give my bike for service.the quality of service was very poor(washing,polishing,oiling,problem of self start,chainsoket,wheel balancing,).i complaint about poor service to authorised staff of shiva automobiles,they asked me today is shortage of staff,next time i do a good service provide.the answer is not satisfy to me & also bajaj auto.i am very shameful to say that this type of answer & service leadown the reputatiton of bajaj auto in the university.i also complaint to university's proctor.
    Please take satisfactory action agst your authorised dealer.
    Thanking you
    mohd asad
    a-7,shaheen appt
    new s.s.nagar
    aligarh
    mob-9319285830
    If you are not satisfied with the service of your bike provide by the authorized dealer then you can contact to the BAJAJ customer care, they can help you in this regard.


    Hope this may solve your problem.
    Still have a question feel free to contact us again.

  14. #29
    amin.ammi3@gmail.com Guest

    Default bad service in superme bajaj manglore

    sir i am omkar shetty i own a bajaj pulsar 150cc its number is KA19P7522 i had given my bike for service supreme bajaj manglore 10 days back ihad given a complaint that my fork is tight and paid service to be done but when gave me ma bike back they said that it as been rectified but on my way back to home the got the same complaint and again the next day had to go there and make it done but still the same complaint and as there is a sound in my front barke thats due to my front disc pads are wornout and are rubbing my disc and my front brake disc is getting damaged if they had serviced properly they would have cheked my disc pads and replaced it and my disc wouldnot have been wornout . is this the service is provided by bajaj i am very much dissatisfied with the service i want u take some serious actions and also help me to get my bike to be repaired . plzzzzzzzzzzz

  15. #30
    Unregistered Guest

    Default bad response from the dealer while i met him for my bikes complaints

    we 5 friends together took 4 pulsar 220 dts si and a 150 dtsi from the bajaj dealer in wayanad dist {kerala}, every one has plenty of complaints about our bikes, but the dealer is not even ready to hear our complaints. we are in a great trouble, with the product and the dealer of bajaj.

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