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Thread: Karbonn Customer Care

  1. #976
    premsingh761@yahoo.in Guest

    Default karbonn mobiles a-52

    Dear Sir I Have Purchas Karboon Mobile A-52 Dt 27.06.2014 In Palam Colony New Delhi-11045. IMEI 1 911364600025405 IMEI 2 911364600025413 (1)Time Problem November 2014 Phone Not Show % of Battery Display Sceen Service Centre Infom December 2014 Handover IInd Hand Used Mobile Set IMEI 1 911364602398941 IMEI 2 911364602398958 (2)Time Problem Mobile Handfree Problem February 2015 Paid Amount Rs.250/- Cash Receipt JMV TECHNOSOL PVT.LTD. East Of Kailash New Delhi (3)Time Problem April 2015 Mobile Charging Problem Paid Amount Rs.450/- Cash Receipt M/S JMV TECHNOSOL PVT. LTD. East Of Kailash New Delhi Handset Recvid Dt.18 May 2015 (4)Time Problem Mobile Insert Sim/Handfree Not Show Sceen Problem Dt.23 May 2015 Till Date 10 July 2015 No Respoon From Karbonn Customer Service Centre Job Sheet no KJASPDL144515K2923 My Mobile phone on gaurantee perid Pl give New Mobile Phone & Lock The Matter

  2. #977
    pankaj kumar manjhi Guest

    Default rackless behaviour of karbon customer care

    sir i am pankaj i buy karbon k105s on 1-6-15 and i got trouble from this phone because on 1-7-15 that phone speaker is not working so i submit that phone on 3-7-15 service centre of karbon naming anugagini electronics for replacement of speaker they said that on 10-7-15 that phone is delivered to me but i went to service centre on 10-7-15 and on 12-7-15 they did not delivered my phone sir i am staying in noida and studying and my parent live in bihar so during this time i don't able to contact with my parents so sir please help me resole my problem my contact no. is 8802786619 and my imei no. is 911415153536089

  3. #978
    Unregistered Guest

    Default karbonn- really sucks

    Hi, I had purchased a cell phone Karbonn Titanium S19
    IMEI/ESN 1: 911359053358196
    IMEI/ESN 2: 911359053408199.

    The phone had a defect & used to get overheated everytime I used it, so I submitted it in authorized service center for Karbonn in Sai Telecom Pune on 26th Feb 2015. I got a call from service center on 6th May 2015 that my cell phone has come back from karbonn head officebut the problem still exists so we will have to resend it to Karbonn head office to rework on it. Since then its been more than 4 months now & still there is no proper action taken by Karbonn despite I sending them follow up mails. I have a complete mail trail of communication. I am now fed up of following up & requesting them for a call from authorized person & I wish to take this issue to consumer court & file charges against Karbonn for negligence & mental harassment.

  4. #979
    gursewak singh Guest

    Default my mobile is lost

    my mobile nameis karbonn A1 super IMSI no 404149411454201
    mobile no 87280429817991149410014542018
    cyst code 29770031
    pack date 22 Jan 2013
    Gsm900/1800 IMEI1:911341602959005
    Model: A1 Super IMEI2:911341602959013
    Color:Black SAR: 0.497/Watt/kg
    Ref No: 91134160-1
    SN:BIA1 Super07140012701
    8.9 Cm Capacitive Screen
    1.3 GHz Dual core Processor
    Android 4.4 KitKat
    1250 mAh Battery
    3.0 MP Camera With Flash
    Front Digital Camera
    Music Player
    Edge for Faster internet
    WiFi b/g/n
    G-Sensor and proximity sensor
    Expandable Memory upto 32 GB
    Dual SIM

  5. #980
    Unregistered Guest

    Post mobile reparing

    dear sir, I purchased karbon mobile titanium S25 Klick 25/04/2015 .
    From your dealer sanju comunication from C-48, East Gokalpur, Amar Colony, Near gangoh Medical Store, Delhi-110094.
    That day, i secure my mobile by insurance to your dealer from TMW Care Protection 1/6817, East Rohtas Nagar, Shahdara Delhi - 110032.
    Next Day of purchased break the touch of moile by falling my hand by mistake.
    After two days i gave the mobile company owner of TMW Care Protection.
    He said me that ' I want 28 days for mobile reparing'.
    I go to her shop after 30 days. He reply me that ' pls give me one week.
    from that day to today he give me same answer.
    he dont return me my mobile.

    Name : PANKAJ
    Moile IMEI No. 1 : 911308406627740
    Moile IMEI No. 2 : 911308406627757

  6. #981
    rajni kant kumar Guest

    Default karbon kc999

    dear sir/madam
    maine 3 saal pahle karbon kc 999 kharida tha.set bahut hi achha laga jo ki trippel sim wala set hai.mujhe aaj k samay me ish set ka battery and whole body cover ki jarurat hai.customer care wale bolte hai available nahi hai.aur nahi milega.so please provide me battery and full body cover(casial).my mobile number is 9852971401.7301671889

  7. #982
    Unregistered Guest

    Default Imidieatly disply change

    Dear karbon company authority.i have bought karbon machone mobile 3 month ago.some days ago my phone was statring touching provlem.i go service centre.kolkata gouribari M/S MOBI CARE.BUT 1 month compleate the service centre did not repair or repleace my phone.they did not any responce of my compain.if karbon companies authority did not anything for my phone with warnty period i'll take action.plz do as soon as possible coz 1 month has been crossed.

  8. #983
    Unregistered Guest

    Default speaker snd switch off problem

    sir mai karbonn ka purana cusrmer hu . karib 15 din pahale maine korbonn A108 fone kharida tha . 2 din bad hi jab mai kamare me aata hu to phone par bat karate samay mobile sweatch off ho jata hai aur speaker se bahut dheemi awaj aati hai parantu net chalate samay switch off nai hoti hai mai bahut paresan hu kuch upay batao

    abhishek ballabgarh

  9. #984
    Autonomous Guest

    Default Update software in karbonn cosmic S10

    Please kindly do it.. In the karbonn cosmic S10. It's bore to use this tab. Nobody like in my surrounding including me. See the tab it looks ugly because of this. Please give us the system update. Give us so many wallpapers also. Increase the tab size. It's often going to service centre. Giving so many times they used to sell their tabs and buy Samsung tabs. Then your company will go in loss.

  10. #985
    sanjay paranjpe Guest

    Default karboon mobile s3 battery problem

    After 45 days battrey not replaced and no replay from company or service center how long I have to wait job sheet no of service center is kjaspmh034615kr33900 ime no911387900351122 date of submission is 30 June 2015 with service center Om electronics nagpur for battery replacement this is the worst thing I have seen that both company or service center is unable to give me information I think I will have to approach consumer court if I don't get information in cuppal of days

  11. #986
    pankajins is offline Junior Member
    Join Date
    Aug 2012
    Posts
    3

    Default Karbonn Mobile Company Cheat

    Dear sir,
    Madam I would like to complaint against the Karbonn Service Center Service Center for Misconducting and not Providing my Handset. I have deposited my handset on
    23.07.2015 because of Charging problem as said by them.

    From that day i have called them more than 100 times and everytime they were giving assurance of providing handset in 15 or more days . But I have still not received neither they had called me on this matter .So i would like to complaint against them . (My. IME 911352900246698 (Sneha Kumari) (Handset Deposited at

    Karbon center where I had Deposited Mobile: Trinity tele service C- 211, 212, Shanti Shopping Center, Opp To Rly Station Mira Road East, Thane 401107 )
    Model No. Karbonn Titanium Octane Plus Smartphone (white colour),
    Battery SR: 14072031520.


    IMEI NUM 911352900246698


    Invoice number 870ED6/14-15/40190
    Invoice Date 08-Oct-2014


    Order No:3067658139
    Suborder no:4153345820




    Job SHEET number
    KJASPMH562715kr5268

    They are so pathetic
    Till now I have not received my handset, Today again when call service station they told me that they have got karbon new phone Karbon Mac2 plus which value is half of my phone Karbonn Titanium Octane Plus Smartphone plus the feature are so less in that phone my phone price was 16000 Indian rupees and through snap deal i had got it on 12 600 INR But They are providing me a phone worth 6000 Just wanted to know
    1. how can any one treat a consumer like this.
    2. How can a manufacturer company Karbonn dictate us of giving no choice to user plus there is not mentioned any where that if they fail to repair mobile in warranty period they will be giving whatever they choose to give thinking consumer is beggar.

    youtube.com/watch?v=OTudPnHnvDM&app=desktop

    Regards
    Sneha Kumari
    9892055171

  12. #987
    jatinsri93 is offline Junior Member
    Join Date
    Jun 2015
    Posts
    1

    Default Karbonn Service Centre Cheated me not give bill Receipt for Repair of phone

    Respected Sir

    I am Jatin from Punjab Mandi Gobindgarh recently I had repaired my Phone from karbonn service center Mandi gobindgarh
    When I go there to repair my mobile he says that it will charged Rs640 I says sorry please give back my phone I don't want to repair my phone he says come after 30 minute and take your phone back and after 2 hours of sitting there at service center he says your phone is repaired and it charges Rs550
    I have no other option left and I take my phone back

    1. He did not give my bill receipt for the repair
    2. Despite I say him not to repair my phone,, to earn money he get it repaired and earn Rs550

    I want my refund and request you to take some serious action against him because every person going there with all of them he cheats such a fraud person you had hired

    Regards

    Jatin Srivastava
    9653062241

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