I purchased a black berry phone as a birthday gift for my wife from Buzz retail India pvt ltd, E-558,palam Extention Sector 7 ,DWARAKA, DELHI.

the phone was purchased on the 30 of June and i have been running to this shop ever since then.

the problem i face is the keypad lock button fails to operate after 3-4 hours of use and the whole key pad is dead.

i took it back to the store and the sales person opened the phone cover and re installed the battery and promised

it will work fine. the phone was okay for a few hours and repeated with the same problem again.
i went back to the store again and he again re installed the battery and made some corrections which did not
help either. when i approched him again he said this is a defective piece you will have to visit the service center
and get a phone dead certificate and then i can replace it with in a period of 15 days.
I just cant take time of from work and am very annoyed as this brand new phone of blackberry has turned me down.

details of purchase are

billno.209
IMEI 352660054103028
pin 29E32FF8

I am really surprised at the behavior of black berry staff who can sell a defective phone and just shrug their shoulders of

i think this is worst example of ethics i have ever seen of selling a defective phone and making you run around to get it replaced

plus the personal loss due to a defective phone in hand making you handicap.

Will the concern authorities take any action.


Rohit Ebenezer

richie_richie@rediff.com

8860761423

the bb phone in 8520 is not working in propaly. to start phoan desplay in arer

Name : V.Vadivelan

ph : 9444069640

chennai


Bought playbook 19-jul-2012, worked properly for 5 days, and now back in the service centre and where it will be sent to bangalore from chennai, SERVICE CENTRE - REDINGTON ,Alwarpet , chennai, they said it is defective piece in manufacturing itself

Looking for some strong legal action in the consumer court to be taken against "BLACKBERRY INDIA", for supplying a defective product in the market and not giving proper support for its customer.

Dear sir,
I had parched two blackberry phone last year and one phone not working properly when i had check my phone in your service center then they charge 12000 rs for repairing and if my phone is under warranty then why we are pay such amount. i am very disappoint with your brand. kindly check and revert to me on my cell phone 9761724546

we purchase blackberry mobile phone from CELLUAR POINT, Black Berrry 8520 new delhi invoice no-1227 on dated-14/08/11,we believe the guarantee for mobile phone 12 months in between the charging problem errors mobile is being use in ludhina and we went to blackberry service centre at bhaiwala chock for checkup but they did not cooperate.hense sending this complain to your for necessary action.

The mobile set is required to be replaced.


From
Saily Munjal
321Hr. Morden Town
Ludhiana,Pb

i tell you my share of problems which i faced while using blackberry,i bought phone on 19th sept from BB store,model 8520 curve. it work perfectly well for 3 months,then it start to hang,that too for strech of 10 minutes,which mean we can bloody not pick up any call which came in between,neither we can reply to messages. then i went to service centre,they updated it,and said ths was software issue. i thogt its kool i got upgradation of software and this problem wont happen again.when i took the phn to make a call,boom,in between call phn screen display got blank..and it showed err0r 1261.and my phone got dead,after that when i kept this phone on charging it showed battery sign with cross on it.. and service advisor said its battery problem.. and said u need to buy new battery for some 1000 bucks.. i changed the battery same problem happened.. i got so pissed off..i gifted them my Blackberry and told them this is token of affection from my side,use it for a day and face the problems i faced thn tell me how you coped up with that situation...

I dont like blackberry anymore,i wont even take this even if someone is gifting me for free..

if you wanna take revenge from enemy gift them blackberry 8520,they will bang them self when problem will start coming in BB.. Once BB has any problem,it is indication to change to phone othrwse u gonna cry... its a waste of time and money

No regards
A.P

my blackberry 9860 we purchased on 09-10-12 not work properly so we submitted at media house agra sanjay palace on 04-08-12 , they told me to collect after 7 days, but till now they not give a proper answer. work job no. GCS/BB/12/00646

my blackberry 9860 we purchased on 09-10-12 not work properly so we submitted at media house agra sanjay palace on 04-08-12 , they told me to collect after 7 days, but till now they not give a proper answer. work job no. GCS/BB/12/00646[/QUOTE]

I purchased a black berry phone 9860 TORCH on 09-10-11 from PIYUSH TRADERS b-502/3 main market , ram chowk, kamla nagar, agra.

the problem i face is the phone software fails to operate after 5-6 months of use and the phone is dead.

i took it back to the service center MEDIA HOUSE 32G/6 sanjay palace opp. LIC building, agra re installed the software and promised

it will work fine. the phone was okay for a week and then the touch screen , language of the device , app world, key pad work badly.
i went back to the service center again and he again re installed the software and made some corrections which did not
help either. WE LIVE IN FIROZABAD ,WE RUNNING TO AGRA ONLY FOR THE PHONE REPAIR. WE FACED MANY PROBLEM DUE TO PHONE.
when i approached him again he said deposit piece on 04-08-12 and collect after the week.

BUT till now we not received my phone so pls do something............
billno.602
IMEI 357826041270049
pin 284752D6

I purchased a black berry phone 9860 TORCH on 09-10-11 from PIYUSH TRADERS b-502/3 main market , ram chowk, kamla nagar, agra.

the problem i face is the phone software fails to operate after 5-6 months of use and the phone is dead.

i took it back to the service center MEDIA HOUSE 32G/6 sanjay palace opp. LIC building, agra re installed the software and promised

it will work fine. the phone was okay for a week and then the touch screen , language of the device , app world, key pad work badly.
i went back to the service center again and he again re installed the software and made some corrections which did not
help either. WE LIVE IN FIROZABAD ,WE RUNNING TO AGRA ONLY FOR THE PHONE REPAIR. WE FACED MANY PROBLEM DUE TO PHONE.
when i approached him again he said deposit piece on 04-08-12 and collect after the week. WORK ORDER NO.-GCS/BB/12/00646

BUT till now we not received my phone so pls do something............
billno.602
IMEI 357826041270049
pin 284752D6

My blackberry mobile 85 was theft at bangalore 10 days back. I'm not able to find who is theft my mobile. So please block my mobile, so that no body can not able to use that stolen mobile.

Kindly make sure no body can not use that mobile.

The instrument no : 351892059212238

Thanks,
S.Balachandraganesan
9731566345
Bangalore
India

Dear conver this is a perpetual issue with my phone, some time track pad doesnot work and sometimes some keys doesnot work but the issue is that its not a regular issue it comes for some time.

its a regular issue due to which i am facing lot of problem so please rectify the same ASAP.

Dear Sir/Madam,


We regret to inform you that today my blackberry Cell No.91+9437040031 Modal No.8520:ETA-00108/2009/WRLD IMEI 354908047214917 PIN 2361B833 purchase from Airtel Network Solutions 54A,Bhupen Bose Avenue,Shyambazar,Kolkata -700004 has been misplaced in Barbil market dist.Keonjhar(Orissa).


Kindly arrange to lock the handset along with their all functions and if it is possible then search and help us at the earliest.



Thanks & Regard's

For DARCL Logistics Ltd

A.K.Tiwari

Barbil,Dist-Keonjhar
Orissa-758035

Cell No.91+9337309267

E-mail: ashok.tiwari@darcl.com

Dear Sir/Madam,


We regret to inform you that today my blackberry Cell No.91+9437040031 Modal No.8520:ETA-00108/2009/WRLD IMEI 354908047214917 PIN 2361B833 purchase from Airtel Network Solutions 54A,Bhupen Bose Avenue,Shyambazar,Kolkata -700004 has been misplaced in Barbil market dist.Keonjhar(Orissa).


Kindly arrange to lock the handset along with their all functions and if it is possible then search and help us at the earliest.



Thanks & Regard's

For DARCL Logistics Ltd

A.K.Tiwari

Barbil,Dist-Keonjhar
Orissa-758035

Cell No.91+9337309267

E-mail: ashok.tiwari@darcl.com