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Idea Nodal Officer

This is a discussion on Idea Nodal Officer within the Address forums, part of the General Discussions category; Im uttam using idea since from last 4 years in prepaid plan. Now its using in postpaid plan. I having ...

  1. #61
    Unregistered Guest

    Default Unwanted sms from idea

    Im uttam using idea since from last 4 years in prepaid plan. Now its using in postpaid plan. I having problem of unwanted sms fron idea. Its dirtrubing me in mid night also, day im receiving near 100 sms. Because of this sms im not concentrating on my business. Because my business is purely based on calls and messages. Please stop sending unwanted sms from idea my no. Is 9844288850.

    Please stop sms from idea only.............. Dont stop any other else sms....................

  2. #62
    Unregistered Guest

    Default no started incoming an outgoing

    dear sir,

    incoming an outgoing has blocked, i hvave call idea point and they notredpondable,
    i have again id proof prodided

    so please take action nd start my no.9506230917









    Avanish kumar pandey
    vijayeepur, Ballia [U.P.]
    PIN-277001
    my alternet no. - 9807072386

  3. #63
    om1981 is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Angry Erratic Connection, Voice issue (9911393831)

    Hello,

    I am user of Idea post paid connection 9911393831. Since last 3-4 Years I am facing erratic connection at my office location mentioned below. Most of the time, there are no signals. I need to move to "Hot-Spots" to receive and make calls. Signals keep bouncing between Zero to Two bars. Even at "Hot-Spots" voice quality is very bad (Cracking, Eco). All Airtel, Vodafone users in the organization are happy with services provided by their respective providers, but Idea users are in very pathetic state.


    Several complaints were raised in this regard previously, without any improvement in signal quality. Most recent complaint number is 107787744.

    I hereby request Idea Cellular Management to take count of this complaint and improve the signal quality and connectivity issues at my office location at the earliest.

    8th Floor, Tower-B, Infinity Towers,
    DLF Cyber City, Sector-25, Gurgaon, Haryana.

    Thanks & Regards
    Om Sharma

  4. #64
    nbgadia is offline Junior Member
    Join Date
    Nov 2011
    Posts
    2

    Default idea looting custmers with help of technology

    recently i had an issue with idea cellular for my black berry services not working my mobile number 9844227299. spoke to my syed nodal officer idea. the issue was resolved and i was very happy and thankful to idea customer support when i was hit another big problem. my balance as on 24th DEC was rs. 888 when i saw the same on 25th DEC it was rs 1.678 my money is completely lost. tried contentiously to idea customer care but what i received in reply was shocking.
    firstly when i called up it took almost 20 calls to connect customer care all the times the call said transferring to customer care agent and was disconnected. at last when i got connected they said call on toll free number 12345 while this number is actually charged .50ps . still i followed what they said just to receive last 5 deduction on my account. nowhere is the deduction of 887 nrs is shown . when i tried them again it says unable to connect call center call after 24 hrs. idea customer care is by far the worst. i want to know from idea cellular as to where did my money go ? is a common man prone to these technically made frauds ? who should answer this? if i can be looted for this much amount what would be the over all condition with crores of subscribers with idea? my plan with blackberry is 399 unlimited but everyday there has been deduction of .20 ps to rs.2 on the name of data charges and at last rs.887 at one go and we are left helpless.

    pls solve this issue its a request to idea cellular. i sincerely believe aditya birla group do not have to make money this way by looting people given the heritage they have. or is it that they have been making the money only this way?

  5. #65
    viotiashute is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default Idea online recharge fraud

    Sir ,
    I recharged my idea prepaid connection (9990214742) worth Rs1000 on 24-12-2011 through idea cellular website.But i didn't get any reciept on my mail is (teotiavishu@gmail.com) neither any recharge conformation message on my cell.But, Rs1000 were deducted from my Axis Bank Account. I called Idea customer care and they said that i will get my recharge within 24-48 hours. Today is 26-12-2011 and i still haven't received any recharge.I again made a recharge of Rs500 from mobiwik but again same thing happened.And idea customer care executives refused too cooperate on this matter. I still have those messages in which the money is shown being deducted from my account. Please let me know how to proceed further as i want my money back..

    With Regards,
    Vishu Teotia
    9990214742
    News24

  6. #66
    Babulal Sharma is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default

    Dear Nodal Officer,
    Love tips - weekly pack is activated in my mobile without my knowledge. They are deducting 10 Rs weekly for this. I tried to deactivate it before two weeks, but I could not able to deactivate it. I tried to reach customer care people several times, but it goes on waiting and some times they pick the call and told me to wait and line got disconnected.
    Please deactivate it immediately and refund/credit the decucted amount.
    Thanks & Regards,
    Babulal
    Idea Mobile Number : 9092288343

  7. #67
    avoli is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Angry Bad customer service by idea

    I've been trying to talk to the customer care officer for more than 3 hours.. they kept saying that the customer service officer is busy...
    i juz want to help my friend whose SIM is blocked..

  8. #68
    sonugaud is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default balance deduction

    i am sonu kumar gaud from fatehabad. my mobile no is 7500258021.i have facing froblem regarding my balance outomatic deducted by idea company. when i going to talk idea customer care when they give me a resion that u have activated xyz service for your mobile no.but is a frud by idea becoz i dont have activated any service but service activated by idea outomaticaly and they deduct my balance. it is totally frud company. till now i have lost my 500 rs aprox on deduction.when i complain one service to deactivted then another service activated automaticlly and after that they deducted my balance.
    i dont understand that what should i do.plz help me out

  9. #69
    Rishek Jain is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default

    Dear Sir,
    I was a user of Idea Cellular. I have closed my connection on 7-6-2011 but have still not got my security refund. I visited to idea point many times but still not got any response about my security refund. Please look into the matter. My number was 9086541057.
    Thanking You
    Rishek Jain

  10. #70
    Vishal_Beniwal is offline Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Question Wrong Balance Deduction On 9928662972

    Dear Sir,
    I am an idea Rajasthan user.
    my idea mobile number is 9928662972.
    i had an internet pack on my mobile 11/03/2012 to 13/03/2012 of Rs. 7. But on the date 13/03/2012 when i used internet my whole balance was deducted from my main balance.
    what the hellish service are you providing me ???
    When i have a unlimited GPRS pack than what the right to you to cut my balance?
    Please Return my whole balance.
    Else i'll Port out idea and register case in consumer court.
    I am suffering with idea's bad service.

    You can contact me on +919928662972

    Regards.

    Vishal Beniwal

  11. #71
    masti380 is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Default

    Respected sir,Iam idea upw user.Ihave your ideablade mobile from 25/01/2012.I have Rs.3500 3G benifits.as per commitment every manth TWOGB
    Last edited by masti380; 04-02-2012 at 02:43 PM.

  12. #72
    Join Date
    Dec 2011
    Posts
    128

    Default

    Quote Originally Posted by masti380 View Post
    Respected sir,Iam idea upw user.Ihave your ideablade mobile from 25/01/2012.I have Rs.3500 3G benifits.as per commitment every manth TWOGB
    Dear Sir,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC189878 in the subject.

    Regards,
    Idea Cellular

  13. #73
    Tauseef Shaikh Guest

    Default 2G Network setting problem

    Dear Sir,

    I have an issue which is not getting resolved from 15 April 12. I have activated an internet plan of Rs. 98 for 2G service on my phone however I am unable to get the settings done on my phone.

    After repeated attempts of calling the customer support I was told to get in touch with GPRS activation team to get the manual settings done on my phone. I spoke with Mr Yogesh and he helped me with the manual settings and I was happy as he told me that my issue will be resolved in approx 5 minutes.

    Now the problem is I am still unable to use internet on my phone. However I was earlier using Airtel services and was able to use internet facility smoothly on my phone. If incase my problem is not getting solved from your end then please advice me at the earliest so that i can switch to some other network provider.

    Below are my Phone details

    Phone Number: 8693860398
    Acer Ferrari liquid E
    Model no: S100
    Android Phone version 2.2 Froyo

    I have tried all the possible options suggested by the customer support team of getting the network settings but could not get any resolution yet

    I would highly appreciate if you and your team could help me out as I am feeling cheated.

    Regards,

    Tauseef Shaikh

  14. #74
    Unregistered Guest

    Default Outgoing Blocked

    Dear Sir,

    Hi my name is Suresh i have recently shifted my prepaid number to postpaid and by billing cycle is 19th, i have received bill on 9th and i have been charged for number for 2500/-, please check this i have contacted local IDEA CC there is no use and i have contacted IDEA CC(12345) still there is no use, If this is not done now i will shift my network to another service.

    Note: Shifting from IDEA Prepaid to IDEA Postpaid you people are charging.

    My IDEA Number 9951044666

    Contact Number 9959835300
    --
    Thanks & Regards,

    Suresh Kumar G,
    9951044666.

  15. #75
    Santoshpuranik06 Guest

    Thumbs down BAD Services by IDEA

    Hello,

    Good morning!

    This is regards to the services which you are providing to me is very poor & totally unacceptable. since i am very old customer still i didn't get any good service from you.

    every month on 21 or 22nd or late to late 24 i am paying my bills through net banking regularly,but still on 22nd or on 23rd of every month my services were stopped by you.

    after reaching to you on customer care then you guys are activating my services. i want to know why? if i am a regular customer and as i said i am regularly paying the bills from lat 3 years,

    so why you guys are stooping my connection???. now i am in nashik & my services are stooped by you why???

    i am fade up with this one now i am going to stop this post paid connection. please let me know the procedure,so i can proceed further.

    THANK YOU VERY MUCH FOR YOUR SUPPORT. I WILL INSISTS ALL IDEA POST PAID CUSTOMER TO DO NOT TAKE THE POST-PAID CONNECTION ONLY BECAUSE OF THEIR

    EXTREMELY BAD SERVICES.

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