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Idea Customer Care

This is a discussion on Idea Customer Care within the Address forums, part of the General Discussions category; My prepaid mobile number 9921468469 is not getting connected with others, I get reply as,"the services are temporarilly stopped". Pl ...

  1. #166
    Unregistered Guest

    Default stopping prepaid mobile services temporarilly

    My prepaid mobile number 9921468469 is not getting connected with others, I get reply as,"the services are temporarilly stopped". Pl inform what to do for getting connected.

  2. #167
    Unregistered Guest

    Default deduction from balance mobile no 97785727772

    dear sir

    my mobile no 9785727772 in the name of sunil kumar. today i recived a message, i try to cancel the message but message is hanged. after some time i recived a new message i.e you activated cbc breaking news. I immediately deactived this facility. but i regret to inform you that Rs. 30/- deduct from my balance. please look into the matter and credit the deducted amount.

    sunil kumar
    email : vstogi@yahoo.co.in

  3. #168
    Unregistered Guest

    Default Blocking cell no 9708469429

    Dear sir,
    my mobile no 9708469429 is snatched by some criminals ,so it is requested to please block my mobile no 9708469429 immediately
    regards
    ajay

  4. #169
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    969

    Default

    Quote Originally Posted by RANJIT K GUPTA View Post
    dear sir my name is ranjit k gupta my idea sim no.09088615023 i request you plase deactive collertune THANKS Regards RANJIT K GUPTA


    Dear Sir,

    We wish to inform you that the value added service Ring back tone has already been deactivated from system. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

  5. #170
    ideacellular is offline Senior Member
    Join Date
    Nov 2010
    Posts
    969

    Default

    Quote Originally Posted by RANJIT K GUPTA View Post
    dear sir my name is ranjit k gupta my idea sim no.09088615023 i request you plase deactive collertune THANKS Regards RANJIT K GUPTA
    Dear Sir,

    We wish to inform you that the value added service Ring back tone has already been deactivated from system. For further assistance, kindly contact to our Idea customer care helpline.

    Regards,
    Ideacellular

  6. #171
    csverma is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default

    please deactivate the Girls Romance Pack Weekly immediately.

  7. #172
    VIPIN KUMAR CHAUHAN is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default Balance deduction for unwanted service.

    DEAR
    RESPONDER,
    I am very disappointed by such a irresponsible activity.My balance has been deducted for Magic SMS service for which I never applied.On asking the resolution of problem and refund,customer care executives are irritating me.Should i change the connection?

  8. #173
    nawinkumar1970 is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default money cuting every time 19Dec11 and 21Dec11

    Dear sir,
    I would like to inform that my no 9616208945 i recharge 50 rs at 19dec 11 toal value 44rs and 25 rs recharge 21dec11 and 26dec11 25rs recharge after recharge only one colle total bilance zero, I am not any type of activate regular contect your costumar cair but no sutisfiye or says 24hours contect or server faill,
    Pleas refund my money as soon as posible I am also contect costumar cair sinier pursone but your person not sinier person cotect me.


    Regardes
    N.k.singh
    phno.9616208945
    9956337856
    nawinkumar1970@gmail.com

  9. #174
    jadhav nilesh kondiba is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default do not disturb with service calls

    Dear Sir,
    plz do not disturb with service call numbers viz. 911400945352, 911400945134, 911400945133 etc. and messages.

  10. #175
    pankaj paitwar is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default deducting bal.

    sir my a/c bal is deducted by company i.e. 10 to 15 rs. the customer care can't atend my cal. plz help me.
    and give me my deducted bal.

  11. #176
    girishkc is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    hello this is girish i was using spice prepaid and now it is idea network ...i was happy to use from last more then years with number 9844349137 .now i have applied for transfer from prepaid to post paid and one of the executive from idea came and gave me new SIM and said that with the same existing number i can switch over to post paid from prepaid bypaying 300 ruppe as deposite .it was done on 2/01/2012.
    from last two days my existing prepaid SIMis blocked and also new SIM is not active when i spaek to concern person from Bangalore idea office they said activation is done but when i call to idea call centre they claim that my number is updated to post paid but it is not active .
    now agin when i try to call bangalore Idea office they say it is done from our side and now they are not receving my call.

    can some body help me to who i must contact to resolve this as i have this number from long time and all transcation are with this number now it will be worst to do change my number

    is this IDEA people are worst working company or people dont have any responsibilty for taking care of their coustmer
    i had very bad expirence from past two days iam not sure what is stopping in activating my number to post paid when it is form same network
    i hope some resolve this issue
    thanks

  12. #177
    jhakula is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default deduction of 50 rs in a single day, and subsequent

    even after 7 visits to idea customer care center my complaint was not attended to, which you claim to solve in 48 hours. 50 rs were deducted from my balance on 13 january and subsequently 3 rs everyday is deducted.my no is 9767886807.
    if you feel you want to cheat people of their money ask directly rather than cheating your customers. Rajkumar makhijani

  13. #178
    Iqbal.kondkar is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Angry Number Portability

    I am trying to port my number from Idea to some other network from the past 2 months. But nothing happened..!!!! I got the portability code, I submitted my documents, did every possible thing! But Idea is not ready to disconnect my service and that is why I am not able to switch my network! Its been 2 long months and now I am frustrated! Please hellppp..!!
    My number is 9850482121.

  14. #179
    MAYUR MOHANJI GUPTA is offline Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default Regarding deduction of balance

    R/s, on 20 feb 2012 at 06:55 pm i recharge my no. 8308540959 by rs.98 (for internet). Just after that recharge i got a msg on 20 feb 2012 at 08:00 pm that " your rs.169 is deducted for use of gprs ". Just after that i call to idea to idea customer care (no. 12345) on 20feb,2012 at 08:22 pm to get my balance back of rs.169 which is deducted even i purchase a recharge of rs.98. At that time 'sunil patil' was on call and he said that " your deducted balance of rs.169 will return to you within 24 hours ". But my balance not returned to me. Then on 21 feb, 2012 at 10:32 pm i again call to customer care (no. 12345) at that time mohd. Abram was on the call he also said that " your deducted balance of rs.169 will return to you within 24 hours ". Then also my balance is not returned to me. Then keep calling the customer care no.12345 & 198 at till dated 26 feb, 2012. Between this duration i talk to sahebrao, deepak dorle, etc. All this personnel said that " your deducted balance of rs.169 will return to you within 24 hour. Till now my balance is not returned. So, i request u sir please return my balance of rs.169 thanks & regard m. Gupta

  15. #180
    srikanth123 is offline Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Default My call is barred

    Sir,


    I am Srikanth Reddy N. I am using my idea mobile no 9912861519(Andhra Pradesh) since last three years and my idea number is not working since 13-03-2012...... no call is being dialled or received and I am unable to contact costomer care from my number. But I hAVE SUBMITTED THE DOCUMENTS TO THE RETAILER on 17-03-2012.

    Please solve the the issue early as soon as possible.


    Thanks and Regards
    Srikanth Reddy N
    9912861519





    Quote Originally Posted by admin View Post
    Idea Customer Care Details

    Idea Customer Care Toll Free Numbers : 198.

    Andra Pradesh Idea Customer Care
    Idea Cellular Limited,
    3rd Floor, K.L.K. Estate,
    Fateh Maidan Road,
    Basheer Bagh, Hyderabad
    Ph: 9848012345
    Fax: 040-66562222
    Email: ccare.ap@idea.adityabirla.com

    Assam Idea Customer Care
    Idea Cellular Ltd,
    F Fort, 5th Floor,
    Kachari Basti, Ulubari,
    GS Road, Guwahati,
    Assam
    Ph: 9085012345
    Fax : 0361-2465436
    Email :ccare.assam@idea.adityabirla.com

    Bihar Idea Customer Care
    Aditya Birla Telecom Ltd.
    ( A 100% subsidiary of Idea Cellular Ltd.)
    1st Floor
    (Above ICICI Bank)
    Sumitra Sadan,
    Boring Road crossing
    Patna- 800 001
    Tel : +91-9708012345
    Fax : 0612 2540352
    Email :ccare.bj@idea.adityabirla.com

    Delhi Idea Customer Care
    Idea Cellular Limited
    A-68,
    Sector-64
    Noida-201301
    U.P.
    Ph: 9891012345
    Fax: 9891905777
    Email: ccare.dl@idea.adityabirla.com

    Gujarat Idea Customer Care
    Idea Cellular Limited
    4th Floor, Suman Tower
    Plot no 18,Sector 11
    Gandhinagar
    Gujarat - 382011
    Ph: 9824012345
    Fax: 079 23232240
    Email: 9824012345@idea.adityabirla.com

    Haryana Idea Customer Care
    Idea Cellular Limited
    A-68,
    Sec.-64,
    Noida - 201301
    U.P.
    Ph: 9812012345
    Fax - 91-9990559908
    Email: ccare.har@idea.adityabirla.com

    Himachal Pradesh Idea Customer Care
    Idea Cellular Limited
    Keonthal Complex,
    Khalini, Shimla,
    H.P. -171002
    Customer Care - 9882012345
    Fax - 0177 - 2620235
    Postpaid 9882012345
    Prepaid 9882012345
    Email: ccare.hp@idea.adityabirla.com

    Jammu & Kashmir Idea Customer Care
    Idea Cellular Limited,
    3rd Floor,
    Sunny Square,
    Gangyal,
    Jammu - 180010
    Tel - 9086012345(Postpaid)
    9086012345(Prepaid)
    Email :ccare.jk@idea.adityabirla.com

    Karnataka Idea Customer Care
    Idea Cellular Limited
    # 75, Civil Station,
    Richmond Road,
    Bangalore 560025
    Ph : 9844012345
    Fax : 080 22098441
    Email :ccare.kar@idea.adityabirla.com

    Kerala Idea Customer Care
    Idea Cellular Limited
    2nd Floor, Mercy Estate,
    Ravipuram. Cochin, Kerala - 682015
    Ph.: 98470 12345 (Postpaid)
    98471 12345 (Prepaid)
    Fax: 0484-2382121
    Email: ccare.kerala@idea.adityabirla.com

    Kolkata Idea Customer Care
    Idea Cellular Limited
    Srijan Tech Park,
    7th floor, DN-52,
    Sec -5, Salt Lake,
    Kolkata-700091,
    Phone no. 09088012345,
    Fax no. 9088118995,
    Email: ccare.kolk@idea.adityabirla.com

    Madhya Pradesh & Chattisgarh Idea Customer Care
    Idea Cellular Limited
    139, 140 Electronic Complex,
    Pardesipura,
    Indore, MP- 452010
    Ph: 9826012345
    Fax: 0731 2551304
    Email: ccare.mp@idea.adityabirla.com

    Maharashtra & Goa Idea Customer Care
    Idea Cellular Limited
    Sharda Centre
    11/1 Erandwane
    Off Karve Road
    Pune - 411004.
    Tel : +91-98-220-12345
    Fax : +91-98-500-03298 / 3299
    Email : ccare.mh@idea.adityabirla.com

    Mumbai Idea Customer Care
    Idea Cellular Limited,
    3rd floor, Windsor,off CST Road Kalina,
    Santacruz East
    Mumbai-400098.
    Tel : +91-9702012345
    Fax : +91- 9702013111
    Email :care.mumbai@idea.adityabirla.com

    NESAs Idea Customer Care
    Above Chevrolet Showroom
    2nd Floor, BMS Tower
    Nongthymmai, Lumsohphoh
    Near Fire Brigade, Jowai Road
    Shillong: 14, India
    Ph: 9089012345
    Fax : 0364-2520221
    Email :ccare.ne@idea.adityabirla.com

    Orissa Idea Customer Care
    Idea Cellular Limited
    Plot no 437, Ground Floor
    Patia, Chandrasekharpur.
    Bhubaneswar 751024, Orissa.
    Tel (Board): 0674 2725920, Fax: 0674 2725987
    Email ID : ccare.or@idea.adityabirla.com

    Punjab Idea Customer Care
    Idea Cellular Limited
    C 105, Industrial Area, Phase VII
    Mohali 160055, Punjab.
    Phone: 98140 98140
    Fax: 98140 12346
    Email :ccare.pun@idea.adityabirla.com

    Rajasthan Idea Customer Care
    Idea Cellular Ltd.
    1-2, Jai Jawan Colony,
    Tonk Road, Jaipur
    Rajasthan - 302018
    Customer Care - 9887012345
    Fax No. - 0141 - 2724409
    Email: ccare.raj@idea.adityabirla.com

    Tamilnadu Idea Customer Care
    Idea Cellular Ltd.
    PSA Fort, Plot Number A1, A2&B
    Nehru Nagar Ist Main Road,
    Off Old Mahabalipuram Road, Perungudi,
    Chennai - 600096
    Ph - 9092053500
    Email: ccare.tn@idea.adityabirla.com

    UP (East) Idea Customer Care
    Idea Cellular Ltd.
    10 Fortuna Towers
    Rana Pratap Marg
    Opp NBRI
    Lucknow 226001
    Customer Care : 9889012345
    Fax : +91-522-4067731
    Email: ccare.upe@idea.adityabirla.com

    UP (West) Idea Customer Care
    Idea Cellular Limited,
    A-68, Sector-64,
    NOIDA - 201301,
    Phone: +9837012345,
    Fax: +919917575888,
    E-Mail: ccare.upw@idea.adityabirla.com

    West Bengal Idea Customer Care
    Idea Cellular Limited
    Srijan Tech Park,
    7th floor, DN-52,
    Sec -5, Salt Lake,
    Kolkata-700091,
    Phone No.09093012345,
    Fax No. 9093118995,
    E-Mail: ccare.wb@idea.adityabirla.com

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