Oriental Bank of Commerce Customer Care

If you experiences deficiency of service at any of Oriental Bank of Commerce Branches/Offices, then the Customer is at liberty to send a complaint. The first point for redressal of complaint is Branch itself. In case you are not satisfied with the branch handling the complaint, you may approach to the Nodal Officer and then Head Office at the below mentioned address.

List of Zonal offices:

Agra
Oriental Bank of Commerce,
2nd Floor, Ispat, Bhawan, 85/4 Sanjay Place, Agra – 282002 (Uttar Pradesh)
Phone No. : 0562 – 2158816,2154524,2522921
Fax : 2158816
Email-ID : edp_agr@obc.co.in , rh_agr@obc.co.in
Area Covered : Uttar Pradesh (Agra, Aligarh, Firoz)

Ahmedabad
Oriental Bank of Commerce,
Chankya 4th Floor, Near Dinesh Hall, Off. Ashram Road, Ahmedabad-380009 (Gujrat)
Phone No. : 079-26587539,26585830,26587444
Fax : 26589456
Email-ID : edp_ahm@obc.co.in , rh_ahm@obc.co.in
Area Covered : Daman & Gujrat

Amritsar
Oriental Bank of Commerce,
S.C.O. 10, District Shopping Complex, Ranjit Avenue, Amritsar – 143001 (Punjab)
Phone No. : 0183-2501135,2508098,2503223
Fax : 2501645
Email-ID : edp_asr@obc.co.in , rh_asr@obc.co.in
Area Covered : Jammu & Kashmir and Punjab (Amritsar and Gurdaspur)

Bangalore
Oriental Bank of Commerce,
1st Floor, “Land Mark”, NO.21/15, Mahatma Gandhi Road, Bangalore-560001
Phone No. : 080-25559611,080-25559612 ,080-25596623
Fax : 080-25593470
Email-ID : edp_blr@obc.co.in , rh_blr@obc.co.in
Area Covered : Karnataka & Kerala

Bareilly
Oriental Bank of Commerce,
C-18/B, First Floor, Deen Dayal Puram, Bareilly-243122 (U.P.)
Phone No. : 0581-2302474,2302475,2300620
Email-ID : edp_bar@obc.co.in , rh_bar@obc.co.in
Area Covered : Uttar Pradesh ( Badayun, Bijnor, Bareilly, Hardoi)

Bhatinda
Oriental Bank of Commerce,
F-77, 1st Floor, Main Road, Civil Lines, Bathinda-151001 (Punjab)
Phone No. : 0164-2240294,2219802,2240294
Fax : 2219803
Email-ID : edp_bth@obc.co.in , rh_bth@obc.co.in
Area Covered : Punjab ( Bathinda, Faridkot, Firozepur, Mansa )

Bhopal
Oriental Bank of Commerce,
Pragati Bhawan, Indira Press Complex, M. P. Nagar Zone-1, Bhopal-462011 (Madhya Pradesh)
Phone No. : 0755-2553856,2767216,2553518
Fax : 2553851
Email-ID : edp_bpl@obc.co.in , rh_bpl@obc.co.in
Area Covered : Madhya Pradesh and Chattisgarh

Bhubaneshwar
Oriental Bank of Commerce,
Alok Bharti Tower, Shahid Nagar, Bhubneshwar, Distt.-Puri,Orissa- 751007.
Phone No. : 0674– 2546269,2544852
Email-ID : edp_bhu@obc.co.in , rh_bhu@obc.co.in
Area Covered : Bihar, Jharkhand & Orissa

Chandigarh
Oriental Bank of Commerce,
1st Floor, Hotel Shivalik View, Sector-17, Chandigarh-160017 (U.T Chandigarh)
Phone No. : 0172-2704386,2709998,2702204
Fax : 2703431
Email-ID : edp_chd@obc.co.in , rh_chd@obc.co.in
Area Covered : Punjab (Nawanshahar & Rupnagar) U.T. Chandigarh

Chennai
Oriental Bank of Commerce,
2nd Floor, Spencer Plaza, 769, Anna Salai Chennai-600002 (Tamil Nadu)
Phone No. : 044-28498899,28497788,28496677
Fax : 28495566
Email-ID : edp_che@obc.co.in , rh_che@obc.co.in
Area Covered : Tamil Nadu and U.T Pondichery

Dehradun
Oriental Bank of Commerce,
Radha Place, 78, Rajpur Road, Dehradun-248001 (Uttranchal)
Phone No. : 0135-2746920,2749715,2746097
Fax : 2749715
Email-ID : edp_ddn@obc.co.in , rh_ddn@obc.co.in
Area Covered : Uttar Pradesh (Muzzafarnagar, Saharanpur) Uttaranc

Delhi
Oriental Bank of Commerce,
II & III Floor, 8/1, Abdul Aziz Road, W.E.A. Karol Bagh, New Delhi – 110005
Fax : 28758036
Email-ID : edp_del@obc.co.in , rh_del@obc.co.in
Area Covered : Delhi

Durgapur
Oriental Bank of Commerce,
1st Floor, Nachan Road, Benachity, Durgapur, Dist. Burdwan – 713213
Email-ID : edp_dgp@obc.co.in , rh_dgp@obc.co.in
Area Covered : West Bengal

Ghaziabad
Oriental Bank of Commerce,
Post Box No. 107, KJ-13, Kavi Nagar, Ghaziabad-201002 (Uttar Pradesh)
Phone No. : 0120-2700018,2701302
Fax : 2701310
Email-ID : edp_gzb@obc.co.in , rh_gzb@obc.co.in
Area Covered :Uttar Pradesh (Ghaziabad, Gautam Budh Nagar, Bhagp)

Gurgaon
Oriental Bank of Commerce,
Plot No. : 5, Institutional Area, Sector - 32, Gurgaon-122001 (Haryana)
Phone No. : 0124-2550033,2550012,2550013
Fax : 2381650
Email-ID : edp_gur@obc.co.in , rh_ggn@obc.co.in
Area Covered : Haryana (Faridabad, Gurgaon, Mahendergarh and Rewa)

Hyderabad
Oriental Bank of Commerce,
IInd Floor, Maharishi Building, 8-2-248/A, Road No. : 3, Banjara Hills, Hyderabad - 500034 (Andhra Pradesh)
Phone No. : 040-23351243,23351233,23351236
Fax : 23351191
Email-ID : edp_hyd@obc.co.in , rh_hyd@obc.co.in
Area Covered : Andhra Pradesh

Jaipur
Oriental Bank of Commerce,
2nd Floor, Anand Bhawan, Post Box No. 343, Sansar Chandra Road Jaipur-302001 (Rajasthan)
Phone No. : 0141-2374756,2377303,2372647
Fax : 2365315
Email-ID : edp_jpr@obc.co.in , rh_jpr@obc.co.in
Area Covered : Rajasthan (Ajmer, Alwar, Barmer, Pali, Bharatpur)

Jalandhar
Oriental Bank of Commerce,
922, G.T. Road, Jalandhar – 144001
Phone No. : 0181-5009764,5009763,5009767
Fax : 2221915
Email-ID : edp_jal@obc.co.in , rh_jal@obc.co.in
Area Covered : Punjab ( Hoshiarpur, Jalandhar & Kapurthala )

Karnal
Oriental Bank of Commerce,
SCF – 143, Sector -13, Urban Estate, Karnal-132001 (Haryana)
Phone No. : 0184-2200620,2202372,2200281
Fax : 2201972
Email-ID : edp_kar@obc.co.in , rh_kar@obc.co.in
Area Covered : Haryana (Ambala, Kaithal, Karnal, Kurukshetra, Pan)

Kolkata
Oriental Bank of Commerce,
DD-II, Sector - 1, Salt Lake Kolkata – 700064.
Phone No. : 033-23379559,23379560,23379561
Fax : 23379554
Email-ID : edp_kol@obc.co.in , rh_kol@obc.co.in
Area Covered : West Bengal, Assam, Sikkim and Meghalaya

Lucknow
Oriental Bank of Commerce,
First Floor, Eldeco Corporate Chamber-I, Vibhuti Khand, Gomti Nagar, Lucknow (Uttar Pradesh)
Phone No. : 0522-2224166,2227499,2223671
Fax : 2227499
Email-ID : edp_lko@obc.co.in , rh_lko@obc.co.in
Area Covered : Uttar Pradesh (Azamgarh, Allahabad, Ambedkar Nagar)

Ludhiana
Oriental Bank of Commerce,
B-XV-136, Jandu Tower, MillerGanj, G.T. Road, Ludhiana – 141003. (Punjab)
Phone No. : 0161 – 2539840,2539841,2535456
Fax : 2539838
Email-ID : edp_ldh@obc.co.in , rh_ldh@obc.co.in
Area Covered : Punjab ( Ludhiana & Moga )

Mumbai North
Oriental Bank of Commerce,
1st Floor, Kodak House (Aman Chambers) Prabhadevi, Mumbai
Phone No. : 022-24217570,24217571,24217574
Email-ID : edp_Northmum@obc.co.in , rh_Northmum@obc.co.in
Area Covered : Mumbai

Mumbai South
Oriental Bank of Commerce,
Maker Towers, 'F' Block, 14th floor, Cuffe Parade Mumbai – 4000005.
Phone No. : 022 – 22182085,22166485,22166557
Fax : 22182085
Email-ID : edp_mum@obc.co.in , rh_mum@obc.co.in
Area Covered : Mumbai

New Delhi
Oriental Bank of Commerce,
4/65, Padam Singh Road, W.E.A. Karol Bagh-11005 New Delhi
Phone No. : 011-25712486,25719824,25739080
Fax : 25865602
Email-ID : edp_ndl@obc.co.in , rh_ndl@obc.co.in
Area Covered : Delhi

Patiala
Oriental Bank of Commerce,
The Mall Patiala – 147001 (Punjab)
Phone No. : 0175 – 2215255,2201487,2225025
Fax : 2214133
Email-ID : edp_pat@obc.co.in , rh_pat@obc.co.in
Area Covered : Punjab (Fatehgarh Sahib, Patiala & Sangrur)

Patna
Oriental Bank of Commerce,
Oriental Bank of Commerce, Ist Floor, Verma Centre, Boring Road. Patna-800001
Phone No. : 0612-2540772,06012-2540572

Pune
Oriental Bank of Commerce,
917-20/20A, Fergusan College Marg, Pune- 411004.
Email-ID : edp_pun@obc.co.in , rh_pun@obc.co.in
Area Covered : Maharashtra & Goa

Rohtak
Oriental Bank of Commerce,
97, Sonepat Road Rohtak – 124001 (Haryana)
Phone No. : 01262 - 242235,253683,241797
Fax : 243508
Email-ID : edp_roh@obc.co.in , rh_roh@obc.co.in
Area Covered : Haryana ( Bhiwani, Fatehabad, Hissar, Jhajjar, Jin)

Sriganga Nagar
Oriental Bank of Commerce,
First Floor, 173-174, G-Block,Sukhadia Circle,Sriganga Nagar
Phone No. : 0154-2477956, 0154-2425356
Fax : 0154- 2477954
Email-ID : edp_sgn@obc.co.in , rh_sgn@obc.co.in
Area Covered : Sriganga Nagar

Chairman and Managing Director
Oriental Bank of Commerce
Harsha Bhawan, E- Block,
Connaught Place,
New Delhi – 110001
Telephone Nos.:

Toll Free Customer Care No. : 1800-180-1235

Toll Free ATM Help Desk No. : 1800-345-2424


If the same is not resolved to your satisfaction within one month from the date of receipt of the complaint, you are free to take recourse to any of the following:-

a)Directorate of Public Grievances, Govt. of India, Cabinet Secretariat, Sansad Marg, New Delhi.

b)The Banking Ombudsman located in State Capitals under RBI Ombudsman Scheme 1995,
relaunched as Banking Ombudsman Scheme 2006. Presently, Banking Ombudsman is located at 15 Stations. For addresses and area of operation of Banking Ombudsman please Click the below mentioned link where you will get ‘Our Commitments’ followed by ‘Banking Ombudsman Scheme’.

c) The District Consumer Forum under Consumer Protection Act. 1985.

Visit: Address and Area of Operation of Banking Ombudsmen for address of banking ombudsmen.
Visit: Form of complaint - Banking Ombudsman to know the complaint format.
Visit: Notice before filing consumer complaint for notice reference.
To know more about Right to Information Act visit: Right To Information Act for Banks


Note: Always take the receiving of your complaint with the sign and stamp of concern person, or send your complaint via registered post, Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.

Dear sir,
My name is sandip Hatkar.My A/C in OBC Bank(0405210000570) malad(w),I live in Borivali(W) but in Borivali there is no any ATM.so in Urgency we use other banks ATM & paid charges for withdrawal transactions above 5.So pls open ATM in Borivali(W). emailid:-sandeep.hatkar@rediffmail.com

lost my atm card in federal bank atm, banaswadi branch, bangalore.

Hello,

I lost my debit card in Pune. My AC is in Jaipur branch. I tried to call Pune, Mumbai and Jaipur Customer care but seems all are sleeping!!!Please call me at 9414078079/9850900447 or 9881125855.

Please call...

Dear Sir/Madam

I HAVE LOST MY ATM DEBIT CARD ON 29/11/2010
MY ACCOUNT NUMBER IS 05532151008185, BRANCH NAME IS ' PANAGARH BRANCH' WESTBENGAL.
PLEASE BLOCK MY CARD AS SOON AS POSSIBLE.

WITH RESPECT
ANIRBAN BHADRA
05532151008185

From: gulshan insa <gulshan_insa@yahoo.com>
Subject: complaint for not solve my problem from your ferozepur branch
To: hcbajaj@obc.co.in
Date: Friday, 26 November, 2010, 9:43 AM


R/Sir

I Gulshinder kumar. I am a govt. employee in Judicial Dept & My salary acc. in your MLM sen. sec. school FZR branch .My account no. 10362191007334 I have withdraw amount of rs.15000/- through my ATM card Dt. 18 OCT 2010 from your ZILA PRISHAD branch in BATHINDA city . But i have received amount Rs. 14500/- . I meet your bathinda branch manager same time for complaint. But he say for complaint at ferozepur branch because my account in ferozepur branch. I complaint for this problem next day 19 OCT 2010 in your fzr branch . But your employ forward my complaint 28-10-210
& say computer problem for delay. My problem is pending till this mail. My complaint no. 54592/10 Plz solve my problem immediately

thanks

Respected sir,
My name is GAGANDEEP SINGH OBEROI S/O S.SAMPURAN SINGH from doraha dist ludhiana.
I am existing saving and current a/c OBC customer from doraha branch.I need CC limit for my prop. firm.
I meet with branch manager before six month reg this and they promise me to do this after some time and i visited
banch regularly but now they abuse to do this. Loan manager also visited my shop and opened my current A/c
before two months and promised with me that they will make my limit but now the branch manager refused and
said that i will not make your limit at any cost. i visited bank with my father also and agree to keep security
but they disn't response us. sir i have fulfilled all my file from C.A.and also checked my cibil record and the report is positive. plz help me reg this
my a/c no:05971131001127
my existing car loan a/c no:05976511000523 (running well)
thanx
my mail id no:kunwaroberoi@yahoo.com
mob: 09217950218

Dear sir
My self Sanjiv Srivastava & I have a salaried account in OBC Vashundhara Enclave, N. Delhi account no is 08442150005250 . I withdrawal Rs.10000/= at OBC Bank Nehru Nagar, Ghaziabad ATM on Dt.21/02/2011.But we have no received amount at that time and ATM card automatically exit from ATM machine. Then again I tried HDFC ATM at Gandhi Nagar , Ghaziabad on Dt.21/02/2011 and same amount withdrawal but during this proses ATM screen show TIME IS OVER YOUR TRANSACTION FAILED.again repeated same proses but result was same . Then again tried ICICI ATM at Gandhi Nagar, Ghaziabad on Dt.21/02/2011 and same amount withdrawal but I will shocked when during this proses I found TRANSACTION DECLINED because INSUFFICIENT FUNDS. At that time I complaint to OBC Bank at Nehru Nagar, Ghaziabad he told me 90% chances within 48 hrs automatically cash back in your account , if within 48 hrs cash not back in your account then you filled and submit in your branch a CASH BACK CHARGE FORM . After 3 days when i found deducted amount automatically not returned in my account then I went to my OBC account branch at Vashundhra Enclave , N. Delhi and submit the CASH BACK CHARGE FORM on Dt.24/02/2011. Details of cash withdrawal is SIANDE 50/31 Dt.21/02/2011.

Sir I request to you please resolve this matter ASAP because I am very suffer .
Thanks & Regrds.

Sanjiv Srivastava

Sir,

I am having SB account no.5920 at your Durgapur branch since 1997. Now i shifted to Hyderabad (A.P) and opened another account in your branch at S.C.Road, secunderabad. My present account no. is 10412151005136. I request
you to transfer my balance amount to your Secunderabad branch at the earliest.

Please note my correspondence e.mail address - vinod kumar_kabra@yahoo.co.in.
Postal address - Plot no. 5, Ist floor,
gowrishanker colony, Balamrai,
Secunderabad - 3.

RESPECTED SIR,
I am having A/C 0487201102207 IN DINANAGAR(dist gurdaspur) BRANCH SINCE 2004 .i am regularly requested branch manager in dinanagar but he did not give me good response i am lecturer in govt senior secondary school in dinanagar.my ATM card(4357089005549112 is expired from 1, DEC2010. I request
you to issue my new card at the earliest possible.

I booked a flat No. 1012 (area 1060 sq.ft) (10th floor) in “Impression 58” apartment located at Raj Nagar Extension, NH-58 with M/s SG Estates Ltd., 105-106, Deepshikha Tower, Rajendera Place, New Delhi-110008. The 95% of the payment have also been made (with around 80% loan from HDFC Bank). As per the lay out plan shown to me and builder buyer agreement, apart from the other accommodations, the flat has three balconies (one each with bedrooms and drawing room).
2. I opted for this specific flat and incurred the additional expenses in the form of PLC @ 50/- sq. ft. amounting to Rs. 53000/-, because of the spacious front open balcony leading to well ventilated front bedroom and keeping in view the resale/rental value in future.
3. On 10.4.2011, when I went to see the progress of my flat I was shocked to see that 90% of my front balcony (attached with the front bedroom) has been covered with the front elevation (without my knowledge and consent). As a result my balcony has been transformed into a box, spoiling the entire ventilation of the flat. Not only this, the entry of sunlight and the front view has been totally blocked. This has made my flat worst, depreciating the resale and the rental value. Though a small opening has been provided to compensate it, but it cannot equate the benefits of the open balcony.
4. However, the buyers of the similar flats (below my flat) have got an open and well ventilated balcony. I would like to know that despite paying the same additional amount, as paid by the buyers of the similar flat, why this torturous construction has been done along with my flat.
5. It may also be mentioned that at the time booking, I was not intimated and cautioned of any such construction by the S.G. Impression, that would block the balcony of my flat. The same was shown to us as an open balcony in the lay out. I considered it to be a plus point for the flat, as it was a road facing balcony with the front view. Had I been intimated at the time of booking that the front balcony would be blocked because of any such construction (front elevation), I would have never ever booked this flat. This has really shaken my faith and credibility in SG Estate.
6. Kindly suggest me what to do in this matter.


Rahul Sharma
Mobile 9871277443
Email : rahulsharma.eci@gmail.com

Hello
i hve lost my atm card pls block my atm card my a/c no.00762151020879.
Branch rzapur shastri nagar ghaziabad(up)

gautam pal
thanx

my a/c no is 52322191001288
name - mithilesh kumar singh

we send you on 23/05/2011 email through branch office udhampur but you are not reponding the messagge me
and the amount not meet me at this time. ABB Charges cutting Rs 27 on dated 10-12-2009 why.
we have required emergency money please reply me 09205170230. and not customer care responding me he told me its not our work .

Dear Sir,
We have above Overdraft Account with your Jhajjar Branch (0090) of Haryana state The renewal of this limit account was due in October 2010. Due to festival season at that time we were not able to submit our papers. So we requested the bank to extend it temporarily upto 31st December 2010. In the first week of January 2011, we submitted the papers required to Mr. Khurana, Incharge (advances) to renew our OD account. But after so many verbal request and meeting, the limit has not been renewed till the date. Due to which we are suffering inconveniency in banking transactions and also paying panel interest without any reason from our side. Exactly Mr. Khurana is not taking interest to finish this work till now.
You are requested to kindly look into the matter and order the Branch manager to renew our limit a s a p. And also order to waive the penal interest charged after 31st December 2010.
Kindly take it most urgent.
Regards
Vineet Narula
Prop.
Lawrence Printing Press,
Jhajjar (Haryana)
9215856020