HDFC Bank Customer Care Number and Address

If you experiences deficiency of service at any of HDFC Bank Branches/Offices, then the Customer is at liberty to send a complaint. The first point for redressal of complaint is Branch itself. In case you are not satisfied with the branch handling the complaint, you then approach the Nodal Officer. If the complaint is not settled at the Zonal level, you may approach to the Head Office at the below mentioned address.

Area of Operation	Centre	Nodal Officer of HDFC Bank	Nodal Officer Contact details
Andhra Pradesh	Hyderabad	Sujith Krishnan	Address: HDFC Bank Ltd, Saeed Plaza III floor, Lakdikapul, Hyderabad - 500 004 Fax: 040-66026004 Email : sujith.krishnan@hdfcbank.com
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura	Guwahati	Pritesh Nath	Address : Mishra Hem Barua Road, Jail Road, Fancy Bazaar, Guwahati - 781001 Tel : 0361-2730988 Fax : 0361-2730988 Email : pritesh.nath@hdfcbank.com
Bihar and Jharkhand	Patna	Sandeep Gautam	Address: HDFC Bank Ltd. Rajendra Ram Plaza, 2nd Floor, Exhibition Road, Patna - 800001 Tel : 0612-2500163 (telefax) Email :sandeep.gautam@hdfcbank.com
Delhi, Jammu and Kashmir and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Haryana (except Panchkula, Yamuna Nagar and Ambala Districts)	New Delhi	Ravi Joshi	Address : HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002 Tel : 0124 4664179/4664245 Fax : 0124 4664243 Email :ravi.joshi@hdfcbank.com
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu	Ahmedabad	Alpa Kothari	Address : HDFC Bank House , 3rd floor, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel : 079-66001069 Fax : 079-66317777 Email : - alpa.kothari@hdfcbank.com
Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.	Chandigarh	NJ Singh	Address : HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh. Tel : 0172 -3924866 Fax : 0172- 3924997 Email : nj.singh@hdfcbank.com
Karnataka	Bangalore	Joshi Paul	Address :HDFC Bank Ltd., 8/24, 4th Floor, Salco Centre, Richmond Road, Bangalore-25. Tel: 080-66633037 Fax: 080-66633143 Email : - joshi.paul@hdfcbank.com
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).	Thiruvananthapuram	Jitheesh Janardhanan	Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram - 695010 Fax No: 0471 3076894 Email : jitheesh.janardhanan@hdfcbank.com
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).	Thiruvananthapuram	Jitheesh Janardhanan	Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram - 695010 Fax No: 0471 3076894 Email : jitheesh.janardhanan@hdfcbank.com
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).	Thiruvananthapuram	Jitheesh Janardhanan	Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram - 695010 Fax No: 0471 3076894 Email : jitheesh.janardhanan@hdfcbank.com
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).	Thiruvananthapuram	Jitheesh Janardhanan	Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram - 695010 Fax No: 0471 3076894 Email : jitheesh.janardhanan@hdfcbank.com
Madhya Pradesh and Chattisgarh	Bhopal	Vivek Misra	Address : HDFC Bank Ltd , E-1/57 , Arera Colony , Bhopal - 462016 Tel : 0755-4278761 Fax : 0755-4276010 Email : vivek.misra@hdfcbank.com
Maharashtra and Goa	Mumbai	Neville Mistry	Address :HDFC Bank Ltd. Trade World, C Wing, 11th Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai 400013. Tel : (022) 42197121 Fax : (022) 42197125 Email : neville.mistry@hdfcbank.com,
Orissa	Bhubaneswar	Subhasis Choudhury	Address : Trishna Arcade, Janpath 1, Bhubaneshwar-751001 Tel: 0674-2380562 Fax: 0674-2380561 Email : subhasis.choudhury@hdfcbank.com
Rajasthan	Jaipur	Satyen Modi	Address : HDFC Bank Ltd, 3,Park Street, Jaipur-302001(Rajasthan). Tel : 0141-3914500 Fax : 0141-2361949 Email : satyen.modi@hdfcbank.com
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands	Chennai	N Premanand	Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002. Tel no : 044 28616430 Fax : 044 28616409 Email :n.premanand@hdfcbank.com
Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar) and Uttaranchal	Kanpur	Manoj Kacker	Address : 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No.: 0522- 4062454 Fax : 0522-3010243 Email : manoj.kacker@hdfcbank.com
West Bengal and Sikkim	Kolkata	Ramadoss Ramaswamy	Address : HDFC Bank Ltd. Stephen House Br 4 D, BBD Bagh (East) Kolkata - 700 001 Tel : 033-44065165 Fax : 033-30273620 Email : ramadoss.ramaswamy@hdfcbank.com

Principal Nodal Officer for HDFC Bank Ltd.

Mr. RatanKumar Kesh
HDFC Bank Ltd.
C Wing, Trade World, 11th Floor,
Kamala Mills Compound,
Senapati Bapat Marg
Lower Parel, Mumbai 400013
Tel: 022-30961541
Fax: 022- 42197125
Email ID - pnohdfcbank@hdfcbank.com


If the same is not resolved to your satisfaction within one month from the date of receipt of the complaint, you are free to take recourse to any of the following:-

a)Directorate of Public Grievances, Govt. of India, Cabinet Secretariat, Sansad Marg, New Delhi.

b)The Banking Ombudsman located in State Capitals under RBI Ombudsman Scheme 1995,
relaunched as Banking Ombudsman Scheme 2006. Presently, Banking Ombudsman is located at 15 Stations. For addresses and area of operation of Banking Ombudsman please Click the below mentioned link where you will get ‘Our Commitments’ followed by ‘Banking Ombudsman Scheme’.

c) The District Consumer Forum under Consumer Protection Act. 1985.

Visit: Address and Area of Operation of Banking Ombudsmen for address of banking ombudsmen.
Visit: Form of complaint - Banking Ombudsman to know the complaint format.
Visit: Notice before filing consumer complaint for notice reference.


Note: Keep all the copy of Complaint and Notice and the registered post slip, this may help you if you need to knock the consumer forum.

I am seeking for a personal loan.I am working in AMITY PHARMACEUTICAL MARKETING Pvt.Ltd. from last 3 years.My salery is 12000 and with alloances my monthly income is 18000.I live in Bongaigaon in Assam.I have visited your branch also but i am very disapointed to know that i am not eligible for personal loan.What is the reason?

Originally Posted by Unregistered

I am seeking for a personal loan.I am working in AMITY PHARMACEUTICAL MARKETING Pvt.Ltd. from last 3 years.My salery is 12000 and with alloances my monthly income is 18000.I live in Bongaigaon in Assam.I have visited your branch also but i am very disapointed to know that i am not eligible for personal loan.What is the reason?

Dear Customer,

We are sorry your loan application was rejected; however, any loan application to our bank is considered in line with our internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes (which include a combination of verification processes, credit bureau reports and document verification) and loan approval is granted based on the applicant's fulfillment of these criteria.

To be able to assist you we would need a few more details from you. Request you to write in to us at talktous@hdfcbank.com with your account number, loan application reference number, contact details and the reference id TTU00130216112010. A bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

Dear sir/madam


this is infrom to you that my self Anibha Karmakar.my account no. 01051140077154 Kolkata branch.
thing is that ,when i want continuing my account at that time u diduct rs.822 .00 . when u convert my account to saveings from "o" balance withought information

so, please re-fund my didacing amount



thanks & regards

Anibha Karmakar
09903301779

Originally Posted by aniva.90@gmail.com

Dear sir/madam


this is infrom to you that my self Anibha Karmakar.my account no. 01051140077154 Kolkata branch.
thing is that ,when i want continuing my account at that time u diduct rs.822 .00 . when u convert my account to saveings from "o" balance withought information

so, please re-fund my didacing amount



thanks & regards

Anibha Karmakar
09903301779

Dear customer,

With effect from April 1, 2010, the minimum balance requirement for savings accounts in urban areas was revised to Rs 10,000. Any customer failing to maintain this balance is liable to pay the AQB charges.

Please note that in accordance to regulatory guidelines we have informed all customers regarding this revision prior to April 1st, 2010 vide the following communication channels:

• Message in the account statement (physical and email)

• Notice at the Branches/ATMs/Offsite ATMs

• Message on the website

To know more about the charges applicable to your account, please visit:

Individual Savings Account | HDFC Bank - Personal Savings Account, High Interest Savings Bank Account

We would also like to caution you against posting sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

To,
The Manager,
GOI Bond Operations,
HDFC Bank Ltd.
3rd Floor, 115, Dr.Radhakrishnan Salai,
Opp-CST Kalyani Hospital,
Mylapore,Chhenai-600004


Sir,


please refer to your letter dated 26th November,2010 addressed to Mrs. Manju B.Kolakkar,2nd House,Lane No.6,HDFC Bank Road,Dilipnagar,Daman-396 210. The interest warrant No.124725 amounting to Rs.2000/- was returned and your bank had asked to submit a letter duly signed by bond holder for issuance of a fresh interest warrant. Another interest warrant for Rs.2000/- for me i.e. Bharat M.Kolakkar was also returned. The letter had come through Daman HDFC Bank which is in our society. We had submitted a blank checkbook page showing the Bank A/C Number of Valsad City(Gujarat)and also identification proofs to the staff your Daman Branch. However, till date we have not received the said two interest warrant of Rs.2000/- each.I suspect that the staff of your Daman branch who was very lax and rude, must have withhold the documents till date so that we have not received the payment.

You are requested to enquire about the present status of my case and in case the documents have not reached to you, necessary disciplinary action against the Daman staff should be taken so that the faith of common customer continues in your bank.

You are requested to send the draft or deposit the amount in the following Bank Accounts.

(1) Bharat M.Kolakkar HDFC Bank Valsad A/C No.02111000026767 (Savings)

(2) Mrs. Manju Bharat Kolakkar, HDFC Bank,Vaksad A/C No. 02111000026794 (savings)


Bank No. RTGS/NEFT IFSC : HDFC 0000211

It is requested to take immediate action for payment and intimate me either by E-mail (bharat.kolakkar@gmail.com) or post and oblige.

Thanking You,
Yours Sincerely,

Bharat M.Kolakkar,
Superintendent of Customs,Daman(Vapi)

Originally Posted by bharat.kolakkar

To,
The Manager,
GOI Bond Operations,
HDFC Bank Ltd.
3rd Floor, 115, Dr.Radhakrishnan Salai,
Opp-CST Kalyani Hospital,
Mylapore,Chhenai-600004


Sir,


please refer to your letter dated 26th November,2010 addressed to Mrs. Manju B.Kolakkar,2nd House,Lane No.6,HDFC Bank Road,Dilipnagar,Daman-396 210. The interest warrant No.124725 amounting to Rs.2000/- was returned and your bank had asked to submit a letter duly signed by bond holder for issuance of a fresh interest warrant. Another interest warrant for Rs.2000/- for me i.e. Bharat M.Kolakkar was also returned. The letter had come through Daman HDFC Bank which is in our society. We had submitted a blank checkbook page showing the Bank A/C Number of Valsad City(Gujarat)and also identification proofs to the staff your Daman Branch. However, till date we have not received the said two interest warrant of Rs.2000/- each.I suspect that the staff of your Daman branch who was very lax and rude, must have withhold the documents till date so that we have not received the payment.

You are requested to enquire about the present status of my case and in case the documents have not reached to you, necessary disciplinary action against the Daman staff should be taken so that the faith of common customer continues in your bank.

You are requested to send the draft or deposit the amount in the following Bank Accounts.

(1) Bharat M.Kolakkar HDFC Bank Valsad A/C No.02111000026767 (Savings)

(2) Mrs. Manju Bharat Kolakkar, HDFC Bank,Vaksad A/C No. 02111000026794 (savings)


Bank No. RTGS/NEFT IFSC : HDFC 0000211

It is requested to take immediate action for payment and intimate me either by E-mail (bharat.kolakkar@gmail.com) or post and oblige.

Thanking You,
Yours Sincerely,

Bharat M.Kolakkar,
Superintendent of Customs,Daman(Vapi)

Dear Mr Kolakkar,

Request you to write to talktous@hdfcbank.com with your account number, contact details and the reference id TTU000303502052011, for us to assist you further.

Regards, Customer Assistance, HDFC Bank

Dear sir.
I submit account opening form with all document and SBI cheque of Rs. 6000.0 before two weeks, but i did not get my account number or any information according to my request.
Sir please provide me details.
Thanks

Originally Posted by Unregistered

Dear sir.
I submit account opening form with all document and SBI cheque of Rs. 6000.0 before two weeks, but i did not get my account number or any information according to my request.
Sir please provide me details.
Thanks

Dear customer,

We would need a few additional details to check the status of your account, and investigate the cause of the delay. Request you to write to talktous@hdfcbank.com with your account application reference number, your full name and address (as mentioned in the application), the branch details and your contact number. Please also mention the reference id TTU000313817052011 in the subject line of your mail. A bank representative shall soon contact you with an update.

Regards, Customer Assistance, HDFC Bank

Dear Sir/Madam,

As i have taken credit card from your respective firm, i used the same when and is required, where as in 2009 oct i lost my job, after that i am not able to get the proper job which i can maintain my family , as i have taken settlement of the card they asked me pay 3700/- per month for 8 months, as on today i have paid 4 shots, but this month i am not received the salary from where i am working.

I am getting calls from various places like cochin and trivandrum to pay the amount , moreover the language which they use is very vulgar, eventhoung i explained my situation like this, they said that arrange money will send people to my house to collect the same, in my house only me, my wife , my kid and mother are staying, i am the only source of income, as i want to arrange funds for my childs schools education. this month is very difficut to pay the amount,

My card number :- 4346772000549849, i request you to help me out for this month only, will clear next month, my email id is :- sudhi.unikare@gmail.com, kindly do the needful.

Regards,

Sudheer.M
Palakkad.
Kerala.

Originally Posted by Sudheer M

Dear Sir/Madam,

As i have taken credit card from your respective firm, i used the same when and is required, where as in 2009 oct i lost my job, after that i am not able to get the proper job which i can maintain my family , as i have taken settlement of the card they asked me pay 3700/- per month for 8 months, as on today i have paid 4 shots, but this month i am not received the salary from where i am working.

I am getting calls from various places like cochin and trivandrum to pay the amount , moreover the language which they use is very vulgar, eventhoung i explained my situation like this, they said that arrange money will send people to my house to collect the same, in my house only me, my wife , my kid and mother are staying, i am the only source of income, as i want to arrange funds for my childs schools education. this month is very difficut to pay the amount,

My card number :- 4346772000549849, i request you to help me out for this month only, will clear next month, my email id is :- sudhi.unikare@gmail.com, kindly do the needful.

Regards,

Sudheer.M
Palakkad.
Kerala.

Dear Sudheer,

Our team is looking into the matter of your dues and shall shortly contact you to resolve it. We also request you not to post sensitive information such as your credit card number on a public forum such as this, as it may lead to your account security being compromised. Instead, you can always coordinate with us directly over email by writing to talktous@hdfcbank.com and mentioning the reference id TTU000323401062011.

Regards, Customer Assistance, HDFC Bank

Dear sir / madam,

i myself sanket vora do hereby inform you that i have holding salary acc (00481050069139) with your vejalpur branch and without intimating me, you have convert my salary account in the saving account and for that i have contacted to branch manager as well as mr. Ritesh in hdfc bank, vejalpur branch. At that time he has given me assurance that no any charge debited in my account.

But in last 3-4 transaction, i found that difference amt is deducted from my account. Regarding this problem i contacted again the branch manager at that time and he informed me very rudely about account maintaining charges. I am hereby inform you that pls close my account with your branch as i am not willing to operate the same and i am also clarified that as no any due pending from my side.

Hope for your possitive response....

Thanking you,

sanket vora
(m) 9998772331
acc no. - 00481050069139

Originally Posted by snehsan

Dear sir / madam,

i myself sanket vora do hereby inform you that i have holding salary acc (00481050069139) with your vejalpur branch and without intimating me, you have convert my salary account in the saving account and for that i have contacted to branch manager as well as mr. Ritesh in hdfc bank, vejalpur branch. At that time he has given me assurance that no any charge debited in my account.

But in last 3-4 transaction, i found that difference amt is deducted from my account. Regarding this problem i contacted again the branch manager at that time and he informed me very rudely about account maintaining charges. I am hereby inform you that pls close my account with your branch as i am not willing to operate the same and i am also clarified that as no any due pending from my side.

Hope for your possitive response....

Thanking you,

sanket vora
(m) 9998772331
acc no. - 00481050069139

Dear customer,

We regret the inconvenience caused. To close your account, you need to visit the branch and fill and submit an account closure form.

Regards, Customer Assistance, HDFC Bank

I am Avinash Sharma, Unit Head - Asian Paints Home Solutions, Kolkata and am holding a salary acc. with your bank with the afore mentioned name viz Avinash Sharma. Today afternoon i.e on 28-08-211 at 13:05:54 hrs I tried to with draw Rs 1000/- from an AXIS bank ATM at "Garia" area, near "Garia metro station" in Kolkata and the transaction was "Timed Out" and the Rs 1000/- did not come out of the ATM. Post which I again tried with drawing rs 500/- and got the cash from the ATM machine for the same i.e rs 500/-. But my acc has been wrongly debited for Rs 1000/- for the above mentioned transaction for which I never got the money from AXIS bank ATM.

Have put up a complaint to the HDFC helpline and have got the following complaint number: 259921.
Please help arrange for payment reversal of INR Rs 1000/- to my bank acc

I have mailed all your HO officers, the NODAL officers, The customer support, spoke to everyone but i guess HDFC really doesn't care atleast to update its customers about what is going on in the issue resolution process.

NOBODY has cared to either call me or update me via email or anything at all. This is frustrating and leaves me no course but to take legal course. But at the same time this speaks ridiculous of a leading bank like HDFC which holds corporate salary accounts of so many reputed companies

Originally Posted by avinash760

I am Avinash Sharma, Unit Head - Asian Paints Home Solutions, Kolkata and am holding a salary acc. with your bank with the afore mentioned name viz Avinash Sharma. Today afternoon i.e on 28-08-211 at 13:05:54 hrs I tried to with draw Rs 1000/- from an AXIS bank ATM at "Garia" area, near "Garia metro station" in Kolkata and the transaction was "Timed Out" and the Rs 1000/- did not come out of the ATM. Post which I again tried with drawing rs 500/- and got the cash from the ATM machine for the same i.e rs 500/-. But my acc has been wrongly debited for Rs 1000/- for the above mentioned transaction for which I never got the money from AXIS bank ATM.

Have put up a complaint to the HDFC helpline and have got the following complaint number: 259921.
Please help arrange for payment reversal of INR Rs 1000/- to my bank acc

I have mailed all your HO officers, the NODAL officers, The customer support, spoke to everyone but i guess HDFC really doesn't care atleast to update its customers about what is going on in the issue resolution process.

NOBODY has cared to either call me or update me via email or anything at all. This is frustrating and leaves me no course but to take legal course. But at the same time this speaks ridiculous of a leading bank like HDFC which holds corporate salary accounts of so many reputed companies

Dear customer,

We would require a few additional details to look into your complaint. We request you to write to talktous@hdfcbank.com with your loan account number, your contact details and the reference number provided by the bank, so that we can follow up with the concerned team and provide you with an update on priority. Please note your complaint reference number is TTU000363805092011.

Regards, Customer Assistance, HDFC Bank