Dear Company

I have been using loop mobile since last 5 yrs and today i got incident where i had to call to fire brigade but call connected to police

Try to improve ur service at least towards such important calls

I am not happy with ur company today

No. 9821191688

sk.keni@gmail.com

Originally Posted by Sidhant

Attachment 5346
Mumbai

Customer Care No.
Pre-paid: 555
Post-paid: 800
Landline: 9821099800


Nodal Officer
Ms. Dakshata S
BPL Mobile Communications Ltd.
'B' Wing , 4th floor, Eureka Towers,
Mindspace, Link Rd.,
Malad (West), Mumbai - 400 064
Tel:022 - 28440800, extn: 3099
Fax No. : 022 - 24310331
redressal.mum@bplmail.com

Appellate Authority
Mr. Sumeet Badlaney
Head- Customer Service
BPL Mobile Communications Ltd,,
B- Wing, 4th Floor, Eureka Towers,
Mindspace, Link Road,
appellate.mum@bplmail.com
Tele : 91-022-28440800 extn :3149
Fax : 91-022-24310331

i have made two payments of rs 225 and rs 810 towards my bills peyment ref nos 354372357 and 534994137 but my service is not restored. pse restore all services atthe earliest.

my mobile has been theft so i request to block my sim card umber 9870731727

i am a loyal customer to loop mobile. using service since 4-5 years.
from past 2 days i am not able to receive or make outgoin calls & sms.
have visited your gallery in thane atleast 10 - 15 times in des two days.
no1 is even able to figure out wat the problem is.
i hav upgraded myself from pre paid to postpaid services.
& have chosen the most premium tariff.. but still such services by your company is forcing me to re think on my decision..
wether to port or retain your services...
my no. is 9870286890

Originally Posted by Sidhant

Attachment 5346
Mumbai

Customer Care No.
Pre-paid: 555
Post-paid: 800
Landline: 9821099800


Nodal Officer
Ms. Dakshata S
BPL Mobile Communications Ltd.
'B' Wing , 4th floor, Eureka Towers,
Mindspace, Link Rd.,
Malad (West), Mumbai - 400 064
Tel:022 - 28440800, extn: 3099
Fax No. : 022 - 24310331
redressal.mum@bplmail.com

Appellate Authority
Mr. Sumeet Badlaney
Head- Customer Service
BPL Mobile Communications Ltd,,
B- Wing, 4th Floor, Eureka Towers,
Mindspace, Link Road,
appellate.mum@bplmail.com
Tele : 91-022-28440800 extn :3149
Fax : 91-022-24310331

Dear Sir ,

I am using Loop and from yesterday its showing me service unavailable What Does this means? and i am not able to call and not able to receive any calls. please help!!!

Regards,
Jasmeet

VISHAL AHUJA
13, SHYAM NIKETAN, 627, P.D. HINDUJA MARG, KHAR (WEST), MUMBAI 400052
Tel: 26460688 / 26495849

Date: 09.10.2012
To,
Loop Mobile,
Mumbai


Dear Sir/ Madam,

Sub: Network Problem.
Ref: 9821730900 / 9870530900 / 9821522201


I have been facing bad network problems since the past year now and have personally given complaints at the Loop Gallery on linking road, santacruz west (which is shut a few months back). Since a past couple of months network is become from worse to pathetic.
I had gone to the Loop Gallery on Hill Road around 2 months back and they refuse to take my complaint and asked me to get in touch with my assistant manager Mr. Anand on 9870899952. N 6th July,2012 I called Mr. Anand & I was told that he would look into the matter and within 10days it will be rectified. Your team came to my residence to check the same on 17th July, 2012 and they agreed that there is a major problem and your team will work on it and increase and network supply. Till date it is not rectified, in fact it more bad.
My further calls made to Mr. Anand regarding the same was in August, 22nd September,2012, 27th September, 2012 & 8th October, 2012 but there was a same reply from him saying that our team is working on it and the optimisation is on.
My request to you is if such a huge telecom company is unable to rectify my problem then please let me know and I shall transfer my number to a different network as the same has also started affecting my business.

Thanking you,



Vishal Ahuja

in PNB i hold account i want cheque book for ease transaction for this please guide me.

plz give me my simcard give me return sim how tu return my sim card ? plz reply this massage

my message rates are 10p for local n national msgs... buh nw its chrging me 10p local n 50p national... please solve ma query as soon as possible....

my mobile has been lose so i request to block my sim card umber 9870415695

Sir, I lost my mobile phone while travelling in pune. My no was 9821717332. Pl block the sim card to avoid the miss use of unknown person.
Let me know after blocking of sim card. My mail id is "chandrachoodin@yahoo.co.in".
Thanking you in anticipation

Hello Team,

If any services are given to the customer .... it should be infavour/atleast solving the issue. There's a person who is troubling me by calling again and again and to block tht no. I have to pay the charges. How ridiculious is this. Someone else creating a problem and I pay for it. How is this justified...............??
The customer anyways in problem needs help nd you pplpl make most of it.
What kind of services r u'll providing ????

My name is pratiksha, tis no. is on my fathers name.Whenever i try to call your customer care executive they cut the call is this a way u provide service to your customers, and last night they deducted 700rs balance, what is this going on , iwant my refund back within 24 hrs.
contact no-9773561467
mail-id-pratiksha_bamane@yahoo.com

each time i recharge,my balance is deduced to zero...day b4 yesterday i recharged with 10rs bt da balance is zero nw.some 6rs are deduced this time.pls help...get my balance back