I am a GSM Sim user(8602281973), i have changed my network from Tata Docomo to Reliance by portability just because of better network availability. I am residing in Shahdol district as my job is concerned. I am in a frequent user of mobile in every next second. I had recharged my sim on 9th April 2013 with Rs.91 (for Sms pack) and a top up of Rs.120 (balance). In sms recharge i got 1500sms free but just after 1hr i got a message that my Rs.39 has been deducted and sms pack has been renewed. What does this means?? in ever time i have to deactivate the every single voucher. This is totally a cheating method adopted my your service.
I had a conversation with the customer care executive 2 times till date but yet no reply and now the customer care is not reachable also.Even i send a email also to the firstname.lastname@example.org but yet no reply recieved yet.
I am very annoyed with this kind of behaviour.
I WANT MY BALANCE TO BE REFUNDED OTHERWISE I WOULD BE COMPELLED TO ADOPTED STRICT ACTION AGAINST THE SERVICE THROUGH THE LAWFUL MEANS.
SATYENDRA SINGH RAJPOOT