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Aircel Mobile Customer Care

This is a discussion on Aircel Mobile Customer Care within the Address forums, part of the General Discussions category; Dear sir i jayanta kumar panda i need to block my aircel sim because i lost my mobile set with ...

  1. #166
    jayantk is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default Block my lost Sim

    Dear sir
    i jayanta kumar panda i need to block my aircel sim because i lost my mobile set with sim my mob no 8908706913, sir please take necessary action immediatly

  2. #167
    Tharakan is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default deducting Rs.30/- message

    Dear Sir

    I am Tharakan, I have been a valid customer of your Mobil service, my mobile no is 8907385459, sir now I used to getting the following messages

    (1.your subscription to jobs has been renwed for another 30 days and you charged Rs.30 19/12/2011, 2.From OT- aircel, 19/12/2011 11 21 AM, receive job alert on your mobile where ever you are! now enter job profile for free and get the matching job, jlob alert on SMS*234*997#BPO//998#SALES*234*999#Finance repaly with your choice eg:14bto ( Jobs) Toll free"


    and from my cr. Rs.30/- deducting per message, kindly stop sending such messages to my mobile immidiately....Sir i never expect such an experience from your service



    kindly recharge in my mobile what ever you deducted from my cr. balance, otherwise i am force to disconnect your AIRCEL connection,




    Thanks in advance

    awaiting your apt replay

    Tharakan


    Mob No:
    8907385459
    Last edited by Tharakan; 12-19-2011 at 08:56 PM.

  3. #168
    Unregistered Guest

    Default Complain about Night Pack

    Respected Sir/Madam,
    I am from Tinsukia(Assam), having an Aircel number 7399811159 getting a problem in Night Pack. I recharged my aircel number on dated 09/04/2012 with Night Pack Rs.39 and it was working but on the dated 14/04/2012 on this dated it was black out day and normal charged were taken, on 15th and 16th April night pack was not working and normal charged were taken. But I submitted many complains in Aircel Customer Care, but they are totally irresponsible. They Can't give any solution to their customer.

    Kindly give me solution in this matter and refund my reduce false call charges.

    Thank You

  4. #169
    anmolsaxena511@gmail.com Guest

    Angry

    i have to suffer to much by taking the aircel sim , my 30 rs is gone from my main balance without any reason ,your companey has activate a sirvice on my mobile without asking me even you had not send a single msg /call to apply the sirvice on my mobile without my permission how you can do that . i am a student and could affort too much balance in my mobile and in that condiction you all are doing all this .................................................. .......so work needfullyyyy.....
    my no. is 9806638173

  5. #170
    Sathish prabhu Guest

    Default Down load

    I am using aircel pocketinternet.it is not work proper in downloading.songs & videos should be download 85% then downloadingshould be failed. Why? i will appset to use aircel.it is very poor.i will tell more times then why should you no take action.it is not well.i will pay money then why should not downloading tell quick i lose my money ok.

  6. #171
    HEMA K RAO Guest

    Default Deactivation of power play

    This is hema i have an issue about the activation of power play without my conset aircel network have been activated powerplay. Nearly 5times 10rs had been deducted from my account after reduction only i came to know that.so kindly deactivate and refund my money.please do the needful

  7. #172
    Gulam Taslim AHMAD Guest

    Default Dd9504780688

    Ten times sms,ten times miscall,ten times long call each and every day.plz chk availability at my mobile details.
    iam upset and very disturb,if not stop kindly i will change to another company.the staff of call center is very ruff and tuff so unable to keep ths no for ever.so please stop immidately this case on today.
    thanx.

  8. #173
    gourab saha Guest

    Default getting number of unwanted service calls

    aircel in the past few months hav called up numerous time nd its very irritating when am waiting for an important call.i hav tried several way to stop that but they dont care about that.every time i call up the customer care they put my number in waiting.

    so its my humble request if u take necessary step in stoping this.

  9. #174
    sabu is offline Junior Member
    Join Date
    Apr 2012
    Posts
    2

    Default Receiving messages at late night from unknown cell

    This is my sisters number she is receiving some messages from a boy in late nights,she is not giving the boys number.She deletes all the messages from that number afer reading it.
    could you please help me to get that boys number
    Thanking You
    Yours Faithfully
    Sabu

  10. #175
    sabu is offline Junior Member
    Join Date
    Apr 2012
    Posts
    2

    Default mobile lost

    sir,
    I need to block my sim as my mobile was lost.the aircel number is 7293130903.
    Thanking You
    Yours Faithfully
    Sabu

  11. #176
    smriti sardar is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Default isssue of not caring peoples complaint

    my smriti sardar from bhubaneswar i recharged power plus of 74 rupees with which i should get 25 rupees talktime according to d tariff ,which i didnt get
    when i called to d customer care regarding dis matter they were very rude and too much annoying it seems to be that they are not intrested to listen anythng from us and they r giving us wrong information too.i request u to seriously look after this matter because its not a matter of joke when a person is calling regarding his /her problem .i 'll be obliged if u do look after the matter seriously
    name -smriti sardar
    location bbsr
    ph no -9658303166
    e mail id -smriti.sardar@gmail.com

  12. #177
    9692927668 Guest

    Default for msgs

    companies is sending use less msgs.which disturbs me

  13. #178
    Belete Yilma Guest

    Default mr

    for the last 7 days your service deactivated. i.e no connection to ETHIOPIA. let me know what is wrong to with your services

  14. #179
    Jayashree Kannan Guest

    Default switch over from Loop to Airtel

    This is to bring to your notice the following facts I encountered while trying to change from Loop to Airtel.

    1. On 13.11.11, a Sunday afternoon, one Airtel official, Mr. Milind (mobile no. 9004149754) called upon our residence giving me the gist of Airtel services and requesting me to switch over from LOOp to Airtel.

    2. Almost after a half an hour talk, I was almost convinced to shift my service provider and he asked me for a cheque for Rs.300/- for the same. Cheque no. 040899 dt. 13.11.11 for Rs. 300/- towards Airtel was handed over to him which was drawn on State Bank of Travancore, Mulund (E) branch. I was also handed over 2 sim cards, one with my original no 9821571179 and the other with no. 7738658791.

    3. Mr. Milind assured me that the entire transaction will take place within 7 working days.

    4. He also told me that you may get a call from “Loop” to retain your service provider but refrain from doing so.

    5. I neither got a call from Loop nor Airtel for almost a month.

    6. One fine day I got a call from a Airtel call centre asking about the services of Airtel, wherein I told them that I am still using Loop services.

    7. I had forgotten about the whole issue till I got a bill from Loop for my payment. I realized about my Airtel payment and called Milind to enquire about the same. I was told that I will receive a message from Loop which I need to forward to him.

    8. Overall, I am not convinced with the idea of availing your services as I am not very happy with your customer service. I still have both the simcards but no one has bothered to check on it.

    9. Then I realized that probably that Milind would have been given a target to collect so many customers where I was one of them.

    10. When I got a call from the customer care person, I also told him that I needed the money back as I was not interested in continuing. He assured me that the money will be refunded automatically as I am not interested in switching over to Airtel service.

    11. It is almost 5 months now and I have still not got any refund.


    View above, kindly arrange to refund me the amount of Rs.300/- and arrange to collect your sim cards.

    Regards
    Jayashree Kannan
    9821571179

  15. #180
    mdsuheal Guest

    Default net pack 3G plan

    dear sir
    i have activated the 3g net pack 852 6GB data free on 26'mar'12 while that time of activation they told me that, i will chargeed 852 no this month bill i can use the 6gb data. but they have chargrd me rs 1000.00 rs extra in april month bill i given the request for revisal of charges they now tell ing the 3G plan is pro data base i have sent mail to them but no responce till no. i copy pasting the mail _ Ack: billing issue in 3g 852 plan for no - 9841220445(ERN-415769-3BDFFX)


    regards
    mohammed suheal
    9841220445

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