Airtel Digital TV

Details of Airtel Digital TV call centre: 18001028080 (Toll Free Number)/ 020-40181400 (Tolled) & Toll free from Airtel mobile 12150. Customers can also contact Airtel by email at: digitalTV@airtel.in

Andaman & Nicobar Airtel Digital TV Nodal Officer
dthnodal.wb@airtel.in
Touch Point-1,(P45, Jogendra Garden , Kolkata-700078,

Andhra Pradesh Airtel Digital TV Nodal Officer
dthnodal.ap@airtel.in
Bharti Telemedia Ltd.
C/o Bharti Airtel Ltd.
Splendid Towers (Ground Floor),
Opposite Begumpet Police Station,
HUDA Road, Hyderabad - 500 016.
(Andhra Pradesh)


Arunachal Pradesh Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd.
6th floor, Mega Plaza,
G S Road, Above Sohum,
Guwahati 781005


Assam Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd. 6th floor,
Mega Plaza, G S Road,
Above Sohum, Guwahati 781005


Bihar Airtel Digital TV Nodal Officer
dthnodal.bh@airtel.in
L - 1 / 33 , Shri Krishna Puri ,
Patna - 800013, Bihar

Chandigarh Airtel Digital TV Nodal Officer
dthnodal.pb@airtel.in
Bharti Telemedia Ltd, Plot no-159,
Industrial area Phase -1, Chandigarh


Chhattisgarh Airtel Digital TV Nodal Officer
dthnodal.mpcg@airtel.in
Bharti Telemedia Limited,2 Floor,
1 Malviya Nagar,Bhopal,
Madhya Pradesh:462003


Dadra & Nagar Haveli Airtel Digital TV Nodal Officer
dthnodal.gj@airtel.in
Bharti Telemedia Ltd.,
4th Floor, Zodiac Square, Opp. Gurudwara,
Thaltej, Ahmedabad - 380054.


Lakshadweep Airtel Digital TV Nodal Officer
dthnodal.kl@airtel.in
Bharti Telemedia Limited,
6th floor, Bacon IT Park,
Vanket Narayana Road, T Nagar Chennai, 600017


Madhya Pradesh Airtel Digital TV Nodal Officer
dthnodal.mpcg@airtel.in
Bharti Telemedia Limited ,
1- Malviya Nagar ,
2nd Floor, Bhopal ,
Madhya Pradesh, 462003


Maharashtra Airtel Digital TV Nodal Officer
dthnodal.mum@airtel.in
Bharti Telemedia Limited,
5th Floor,Interface Building,
Link Road,
Malad West,Mumbai :400064


Manipur Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd. 6th floor,
Mega Plaza, G S Road,
Above Sohum, Guwahati 781005


Meghalaya Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd. 6th floor, Mega Plaza,
G S Road, Above Sohum,
Guwahati 781005


Mizoram Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd. 6th floor,
Mega Plaza, G S Road, Above Sohum, Guwahati 781005


Nagaland Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd. 6th floor,
Mega Plaza, G S Road, Above Sohum,
Guwahati 781005


Orissa Airtel Digital TV Nodal Officer
dthnodal.or@airtel.in
No.10, Ground Floor, Bapuji Nagar,
Bhubneswar-751009


Daman & Diu Airtel Digital TV Nodal Officer
dthnodal.gj@airtel.in
Bharti Telemedia Ltd., 4th Floor,
Zodiac Square, Opp. Gurudwara,
Thaltej, Ahmedabad - 380054.


Delhi Airtel Digital TV Nodal Officer
dthnodal.dl@airtel.in
D 183 , OKHLA INDL AREA PHASE-1,
NEW DELHI 110020


Goa Airtel Digital TV Nodal Officer
dthnodal.mh@airtel.in
C/o M/s Star Innovation,(Service Franchisee ),
Shop No A-14, Ground Floor,
Satadhar Arcade, Pedem, Mapusa,
Goa-403 507


Gujarat Airtel Digital TV Nodal Officer
dthnodal.gj@airtel.in
Bharti Telemedia Ltd.,
4th Floor, Zodiac Square,
Opp. Gurudwara, Thaltej,
Ahmedabad - 380054.


Haryana Airtel Digital TV Nodal Officer
dthnodal.hr@airtel.in
Bharti Telemedia Ltd, Plot no-159,
Industrial area Phase -1, Chandigarh


Himachal Pradesh Airtel Digital TV Nodal Officer
dthnodal.hp@airtel.in
Bharti Telemedia Ltd, Plot no-159,
Industrial area Phase -1, Chandigarh


Jammu & Kashmir Airtel Digital TV Nodal Officer
dthnodal.jk@airtel.in
Bharti Telemedia Ltd, Plot no-159,
Industrial area Phase -1, Chandigarh


Jharkhand Airtel Digital TV Nodal Officer
dthnodal.bh@airtel.in
L - 1 / 33 , Shri Krishna Puri ,
Patna - 800013, Bihar


Karnataka Airtel Digital TV Nodal Officer
dthnodal.kk@airtel.in
Bharti Telemedia Limited,
56/4, Sharada Towers, Nandidurga Road,
Benson Town, Bangalore - 560 046


Kerala Airtel Digital TV Nodal Officer
dthnodal.kl@airtel.in
Touchpoint,Pavanaphara,
TC 14 Bar,1560 Paris Lane,Phypaudo,
Trivendrum:695014


Pondicherry Airtel Digital TV Nodal Officer
dthnodal.tn@airtel.in
Bharti Telemedia Limited,
6th floor, Bacon IT Park,
Vanket Narayana Road, T Nagar
Chennai, 600017


Punjab Airtel Digital TV Nodal Officer
dthnodal.pb@airtel.in
193 L ,Diomand Fashion Gallery,Model Town Ext.Ludhiana -141001


Rajasthan Airtel Digital TV Nodal Officer
dthnodal.rj@airtel.in
Bharti Telemedia Ltd., SB-115, Kesar Mall,
Tonk road, nr. Bapu Nagar, Jaipur - 302015


Sikkim Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd. 6th floor,
Mega Plaza, G S Road, Above Sohum,
Guwahati 781005


Tamil Nadu Airtel Digital TV Nodal Officer
dthnodal.tn@airtel.in
Bharti Telemedia Limited,6th floor,
Bacon IT Park, Vanket Narayana Road,
T Nagar Chennai, 600017


Tripura Airtel Digital TV Nodal Officer
dthnodal.nesa@airtel.in
Bharti Telemedia Ltd. 6th floor, Mega Plaza,
G S Road, Above Sohum,
Guwahati 781005


Uttar Pradesh Airtel Digital TV Nodal Officer
dthnodal.up@airtel.in
Sunil Verma , B-1/25, G. Floor, Sec A, Aliganj,
Lucknow, 226024


Uttaranchal Airtel Digital TV Nodal Officer
dthnodal.up@airtel.in
C 3 , Nehru Colony , Dehradun, 248001


West Bengal Airtel Digital TV Nodal Officer
dthnodal.wb@airtel.in
Touch Point-1,(P45, Jogendra Garden ,
Kolkata-700078,

Sear Sir/Madam,

I got transfer to Delhi from Lucknow, I am trying to contact at 05224414761 in Lucknow but no response is coming form such number.
I want to pack the digital tv for that I want to diclose from my roof today because tommorrow I will take it to Delhi .
Please send some one at below address & give me his mobile no. ASAP

Maneesh Kumar Singh
2/36, Viswas Khand,
Gomti Nagar,Lucknow
Mobile No. 9335002792

i have been complaing since december 5 for poor signal but everytime i get a response that your slot for the engineers visit has been has been booked but neither any engineer comes nor my problem is resolved please help
my connection is in srinagar jammu and kashmir
thank you

our id is 3000538116 we actuated last year in month of June for south and north package now the south package is disconnected.Please actuate the south package.

id no-3000197155
sir meri request hai k meraa apne aap he plan change kar ditaa geyaa 1 saal ton 127 wala chal rehaa cnd thn fer apne aap he 160 wala kar ditaa and 221 walaa kar ditaa.... and customer care te complaint karde haan taan o gal he ni karde. so please meraa 127 wala plan kita jawe otherwise main tuhadi dish use ni karaangaaa kyonki customer care waale kol koi sunwaaai ni haigi ....
my contact number- 9417936555

sir meraa plan apne aap he change kar dita geyaa hai meraa plan RS 127 WALA C BT THN EHNAA NE RS 160 WALA KAR DITAA ND THN FER RS 221 WALA. MAIN CUSTOMER CARE TE V 3 WAAR CALL KAR CHUKA BUT OHNA NE MERAA PLAN CHANGE NI KITA ND AGON CUSTOMER NAAL GALAT BEHAVEKRDENE.SO PLZZ MERI REQ HAI B MERA PLAN CHANGE KITAA JAAWE NAI TAAN MAINU CONSUMER COURT JANAAAA PAWEGAA ND MAIN TUHADA DISH V BAND KARWAADAAGAA. HOPE U WILL TAKE MY LEETER MY SERIOUSLY. THANX

Customer ID - 3002385234

With reference to compliant no., continuous follow up done since friday but this compliant has not yet been resolved.
No action taken.
Airtel set top box not functioning.
Immediate action required.
Bad service provided by customer care center of airtel. About 5 calls made to the customer care center since 4 days for the same issue.

Dear Airtel DTH,
I am an unfortunate airtel customer who fell for your 999 offer and booked a new airtel digital TV. I was so impressed at the speed the digtal thing came to my home was all set to watch tv in airtel style and alas! no channels!!! thought it never happens with airtel and called up the most trusted customer care. A guy picked up after 15 minutes! after all the system lady giving me numbers to press. I got my 1 to 9 pretty clear now. all together its been 20 minutes to hear the angel voice and he asked me my customer ID, the magical key which unlocks your shelf of solutions. By the way i remember that more than my spouse name thanks to you. The guy calculated distance to moon up 15 decimal places and told me my account is pending with activation with backend and I need to raise a complaint and wait for 24 hrs for jesus to be reborn. I did that next time after more than 24hrs i called again to go through the same agony to hear there was no complaint from me. talked with the new guy for 20 minutes to get his personal surety that it would be done in another 24 hrs. now its 72 hrs and customer care does not pick up anymore.

Please take your digital set top box back and give our 999 to charity. I will subscribe to a local cable wala to see something analogue than waiting for the digital apocalypse.

Thanking you
Frustrated customer ID :3004114831

Hi ,

I had applied for an HD upgrade on Airtel Customer care and based on that I havnt received any call from Airtel associate on 30 th June onwards. Based on our conversation on 30th June I booked for an HD upgrade through my LandLine number (07514053701) by paying Rs 2250/- via recharge voucher through their IVR. The Associate Mr. Abhishek promised installation upto 1st of july by the evening 4:30 pm but till now the issue is pending. I have made number of calls to the customer care and the problem is yet to be resolved. This is really frustrating as daily I make many calls to Customer care and get false promises that the issue will be resolved today. This clearly implies me that there is no such scheme is associated with AIRTEL DIGITAL TV and this emerging as a false advertisements to the consumers and the web surfers.

Thanks
Sandhya srivastava
Cust Id:-3000245368
Gwalior

I was trapped by their Rs. 999 plan for existing airtel customers and took the economy pkg a week back and it has espn/star sports. But the channels haven't shown up till now. I've raised the complaints with the executives and nodal officers but they haven't done anything. I'm even prepared to end my entire relation with airtel (DSL/mobile) and have conveyed the same to them.
Airtel Digital TV service sucks big time and is not advisable at all. Even connecting to the customer service days eternity.

Suren
customer id: 3004556020

To,
The Airtel Dish TV.
Manager (AP)

Sub: Disconnect my Airtel Connection and Take back all the Equipment provided for.

with regards

T.Anil kumar
9908664129

Gujarat Airtel Digital TV Nodal Officer
dthnodal.gj@airtel.in
Bharti Telemedia Ltd.,
4th Floor, Zodiac Square,
Opp. Gurudwara, Thaltej,
Ahmedabad - 380054.


Dear Sir,

Customer ID: 3003658323
Name: Vimal Jain
Complain No. 3531001, 550621 & 3597984

With reference to above ID & subject,
I am an unfortunate airtel customer
it is intimated to you that your services is bed, with in 1 month days your services has not come properly due to bed signal, i was made complain five times. first complain was on 19.07.2010, nobody came to rectify the problem for 10 days (i also contact to your local service engineer two or three time in day till 29.07.2010. but problem was not solved. I made second complain on 29.07.2010, then he will come to rectify the problem on 31.07.2010, after two days, the same problem was created, I was made third complain on 02.08.2010, your service engineer came on 05.08.2010 to rectify the problem. Once again same problem happened on 09.08.2010, noboady come to rectify on 12.08.2010. once again i made a complain on 13.08.2010, 14.08.2010 & 16.08.2010, 17.08.2010 & 18.08.2010.

I also mailed four time on your customer care mail ID i.e digitaltv@airtel.in.


On 15.08.2010, 16.08.2010 & 19.08.2010, a call came from your Customer Care Center, New Delhi Branch, He also told me that the problem will be recitfied as early as possible, it is not rectified till date.

Really i am so distrub & frustrated from your service. if you are not able to provide proper service, you take back your system & refund my deposit money. so that i can purchase another digital tv like Reliance TV, Tata Sky, Dish TV & GTPL. or I am going to make a complain in Consumer Forum regarding your services has not been rectified with in three days.
It is requested to you that give me your Ahmedabad Service Manager cell no.so that i follow up with him directly.
You are requested to rectify the problem of your system at the earliest.

SANJAY LALWANI
09376329102

Dear Sir,

I have been facing problem with Set Top box from last one week.This has been reported to customer care (18001028080) & 9970278435, complain no 3891962 dated 18.09.10 and 3914727 dated 20.09.10 but till date their is no response.
Also this is been informed to Goa service station(0832 2473414 & 8888688500) and to regional head Mr. Mukesh(99014327).

I hope that action will be taken immediately as Airtel is an reliable name. Kindly confirm your immediate solution, else we need to take further action.

You can contact me on 9423837476.

Regards,

Krishna P. - Customer ID: 3000183580

it is informed that during conversation i confirmed from the executive that the services of airtel dth will not be disconnected even if i don't recharge regularly for five to six months and my new value pack will not be discontinued. This is a clear case of fraudalent practices used by the executives to meet there targets and enjoy incentives where the customer is at the receiving end of the selfish motives of the sales people, this brings disrepute to the well known brand like yours and effects the brand image in the long run.

Hoping for a fast and favorable action.

Regards

Rajeev Bhatia
9988090139

to,
the manager of airtel digital tv
uttar pradesh
mera naam rakesh kumar srivastava hai . address:- shri nagar colony ,khoobpur sitapur,Pin no.:-261001, custmer id:-3005909010 hai . mobile no:-9936297895,8960328515 hai. maine 04-11-2010 ko subh 10:30 par maine dealer ko pura payment kar diya tha par bahut muskil se mere ghar par 06-11-2010 ki shaam 6:30 par dish anteena aur set of box set kar gye lakin abhi tak 08-11-2010 shaam 5:25 tak economy pack jo ki mere par activate hona tha nahi kiya . maine kaye bar S.L. Communication ,Contact no.:-9956031000 se baat ki to vo jaldi phone nahi uthte hai aur agar uthte hai to sirf ye kahte hai ho jayega
............ etc . so please mere iss smasya ka smadhan jal jald kijiye.
thanks