Airtel Broadband Customer Care ( Nodal Officer )
This is a discussion on Airtel Broadband Customer Care ( Nodal Officer ) within the Address forums, part of the General Discussions category; dear sir, myself dinesh yadav resident of shakti vihar,jora para,sarkanda,bilaspur-c.g.sir i want to take airtel broadband connection.and for that i ...
- 09-17-2010, 10:07 AM #16Unregistered Guest
regarding airtel broadband connection.
myself dinesh yadav resident of shakti vihar,jora para,sarkanda,bilaspur-c.g.sir i want to take airtel broadband connection.and for that i had contacted 4-5 airtel representative.and they are telling that you cant get connection ,because they are not having any connection nearby.sir there are 4-5 persons are waiting for connection.sir kindly ask them to atleast see the location and do the needful.
- 09-18-2010, 04:05 PM #17Unregistered Guest
Shifting of Broadband Connection
We are using your internet broadband connection since 1 year but recently we have shifted to our new office premises, but since nobody will come from your department, moreover we have mailed and We visit your office Zodiac Square, Thaltej, Ahmedabad yesterday, they confirm us that they will shift our broadband connection by tomorrow evening but yet many of compliant no one come at our office.
Sir we are Chartered Accountants we highly need Internet so we request please take necessary action as urgent basis.
Without internet we are facing very problem to do proper work.
My Account No: 14600821
Reference Number is : 72882
- 09-20-2010, 02:07 PM #18Unregistered Guest
wifi not installed
My broadband internet phone no. is - +91-0522-4108737
I had requested for Wi-fi but even after depositing the requested deposit amount the Wifi has not been installed. The sales person of Airtel is Mr Abhinav (Lucknow Aliganj Branch). He says I do not know Its the responsibility eof Mr Saurab Malhotra (Line Man) and Ms Danista Kwaja (Complain Cell).
I do not know where to go.
Dr Risheendra Singh Bisht
- 09-27-2010, 07:50 PM #19Unregistered Guest
Airtels Harras Ment
9910460163 Prepaid Connection was Brought Paying Rs. 200/- In the name Of Mrs. Arunima Roy. Duly Deposited The required Documents.
It Got activated on 24th Of Aug. Another Recharge For Rs. 500 was Done at This Juncture.Then Got This Rs. 98/- Inter Net Pck Vilidity till 23Rd Coupon Through one Airtel retailer at Green Park M/s Time Emporium. on 23 Rd Of Aug 2010.
After addressing circulating this No to around 124 Persons On 8th Of sept On Pretext of not having Complete ed tghe Documents They send A Message and Immediately took Off the Connectivity.
Since then I Had talked To Their Nodal Officer Mr. VikranT Pandey and his other team members. On various Occassions But they did not do any thing.
I was talking to M/s Aman Preet Kaur(Executive) and Monika Verma On many times , Once to Ms. Preeti also but I could guess that they all Were trying to Evade the direct answer. I have Proof that On How Many Occassions/ times. ie.1st Time at Time Emporium/2nd time at Radical communication( airtel Franchisee/ and 3rd time On Om AyurVedic The Dealer/ distributor For Airtels SIMS, These Filled Up Forms along with Photographs were Submitted Duly Stamped and Signed.
Only to know about that My connection No 9910 460 163 Has Been Permanently diasabled and the Same No Will Be Alloted to Some Other Customer( It was Just Sprinkling/ Rubbing Salt On Your Wound.
Please Let me Know How we can Teach this*****.
A very Honest and seriously loyal customer
- 10-12-2010, 08:21 AM #20brigadier arun bali Guest
non recive of reciepy
My ph .no. is 01204251243 and I am using the broad band connection too.Ihave been paying my bills through cheque every month but never recieved the reciept for the same.Now Iam posted in delhi and need the reciepts to claim the money from my office of which Iam authorised.Request ,to post the reciepts of last four months ,starting from June 2010 on wards.thanking you in anticipation. Brigadier Arun Bali
- 10-12-2010, 01:02 PM #21yogendra kumar Guest
Complaint regarding broad band services
i am yogendra kumar as your customer want to draw your attention that i want a broaband connection and i called airtel toll free number for this and after that they gave me a request reference number which is 8682008 and the date when i called is 09/10/2010.After this an airtel employer name RADHESHYAM came and i gave him full deposit but inspite of this also iam not able to avail the services.I called him several times but every time he told me that he will do my work with in short time but unfortunately that short time never came.
sir,I opt AIRTEL INTERNET service because they care about their customers but what ever iam facing now i have degrading picture of airtel services.Today is 12oct2010 and iam still not able to avail the services .
sir,i am going through a kind of continuous stress and trauma and i dont know what should i do to avail a broadbend internet service kindly help me out and consider my humble request.
- 10-12-2010, 02:29 PM #22atul376 Guest
Airtel Broadband deactivation of connection
I have made calls several times to Airtel customer care for deactivation of broadband connection no 0120-4281292 .
This has been going on since oct 2009 and we havent used the connection since that period. Still we paid all amount till Dec 2009. we also got a call from telemedia services in feb 2010 stating to make payment of 560 Rs. after which no call would come from Airtel in this matter and your account would be closed. We made a payment with receipt No. 3560351 dtd 23rd feb.
Still Airtel says we have to pay 1900 Rs. FOR WHAT????
THEY HAVE BEEN HARRASING US BY GIVING CALLS AGAIN AND AGAIN . INSTEAD THEY SHOULD BE ISSUING US NOC AUTOMATICALLY>
LOOK FOR YOUR SUPPORT.
- 10-20-2010, 05:27 PM #23anta p jain Guest
i have booked broad band in name of anta p jain my application id is 250541 i made payment of rs 4495 on 04/10/2010 but still i am not getting connection either give me my money back or install this immediatly other wise i have to go consumer court
- 10-21-2010, 12:09 AM #24Unregistered Guest
complaint regarding broad band connection-misselling
I am D P Patro staying in j-135,vikas puri,delhi-18.My airtel broadband connection number is 01145667187.At the time of filling the form they told me your plan was 540.But in the 1st bill htey added some dsl usage charges & call vas charges.After that i had a word with the airtel people regarding those charges & they comitte me to reverse those chrges & rectify the bill.But surprisingly in the next bill again the same charges has been charged .
my plan got changed from 540 to 649 & the same dsl charges has come up again.Again i call up the guy to rectify the same,again they told me we will get it rectified at our end you just pay the bill & i accept it.Again in the next bill the same charges has been charged.it's a harshment .
Again & again i am calling to the airtel people but nobody even bother to rectify the case.Every day these people called me & force me to pay the bill.Why should i pay the wrong bill everytime.?
some problems needs to be rectified by airtel but they couldn't.
Problem no:1 My name is Debi Prasad Patro but in the bill they mentioned it Devi Prasad Patro
2:My plan was 540 not 649
3:The DSL usage chrges has been charged
4:The people are least bother to solve a customer quiery
5:In every month the airtel guys harsh me .
I am not going to pay anything to airtel & now i wanted to file a case against the airtel for the misselling & hashment.
- 10-31-2010, 09:09 PM #25Unregistered Guest
i am the subscriber of airtel 0141-4042144 and 0141-4042155. Due to some unavoidable circumstances i coukd not continue the above two connection any further more, so please disconnect the above said two telephone numbers from today only. Kindly do the needful at earliest and oblige.
- 11-07-2010, 09:56 PM #26Unregistered Guest
I am using Airtel broadband connection ( 0120-4235013 ).I feel it is very slow now(than previous).I called many time to Mr. Brijesh( Who provide me this connection) but, he did not come .
Please disconnect my this broadband connection immidietly.I need 3 G connection-Y.K.Sharma 9871162285
- 11-11-2010, 04:07 PM #27AGSUMIT Guest
Complaint about modem
I am using Airtel broadband connection ( 0180-4009068.I feel it is very slow now(than previous).I called many time to Mr. PARVEEN( Who provide me this connection) but, he did not come .
Please disconnect my this broadband connection immidietly.I SUMIT AGGARWAL 9034200619 FROM PANIPAT(HARYANA) 11-11-2010 5:03 PM Unregistered.
- 11-13-2010, 12:43 PM #28vikash tamrkar Guest
- 11-23-2010, 03:30 PM #29Unregistered Guest
Inflated telephone & broadband bill - tel no 01145534611 (a/c no - 12666796)
I AM A CUSTOMER OF AIRTEL FOR LAST 5 YRS AND HAVE BEEN USING AIRTEL BROADBAND AND TELEPHONE BOTH AT HOME AND IN OFFICE. IN OFFICE I HAVE A CONNECTION WITH FACILITY FOR USAGE OF 550 MB AND 550 CALLS.
I MAY STATE THAT I DO NOT HAVE MUCH USE FOR BROADBAND AND MY BILL HAS NEVER EXCEEDED RS 900/-
IN ANY MONTH. BUT FOR THE MONTH OF OCT 2010, SUDDENLY THE BILL HAS BEEN INFLATED TO RS. 2322/-
FOR THE SAME USAGE.
I WOULD BE GRATEFUL FOR YOUR CHECKING WHETHER THERE HAS BEEN SOME ERROR IN TAKING READING OR SOME DEFECT MIGHT HAVE COME IN THE METER AND WOULD REQUEST YOU TO REDUCE MY BILL TO THE LEVEL OF MAXIMUM OF RS. 900/-
EM : email@example.com
- 12-06-2010, 02:56 PM #30Unregistered Guest
We are using 6 Line of 011-46528870-75 at address, Wirtgen India Pvt Ltd, 402, Raja House Nehru Place, New Delhi
Recently we have shifted our Godown at A-253, Okhla Phase - 1, New Delhi-20 & given request for shifting of 3 Nos 011-46528871to 73 & requested for Broadband connection on 46528873 nearly 6 days ago.
The voice connection got shifted after 3 days & the broadband connection still not installed & no one gives information what to do?
Your people have visited several time but the situation is as it is now I am force to address the problem to you.
Please inform what else is required to get the matter resolved or should we go for any other subscriber.
for Wirtgen India Pvt Ltd
Sr Executive - Commercial
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