My name is Richa madan, me and my family members saving a/c also have in this bank.But last 2009 my mother has expired.and nomination not mentioned in his A/c.last one year i have gone to 100 time in this bank for closing of my mother account. at last all annexure give to me from bank manager.
But now bank manager has changed.He is so rude.He always give his attitude.he has no manners for dealing clients or women clients.And some person Mr Chhabra.He is very old.and he have no manners for dealing clients.Always both are shouting for clients.
Every time i goes for submitt my affidavits.Manager also take it and says after 2 or 3 days all money will transfer in my account.but next time he says other legal heir sign is missing/this annex not attached or etc. problem he says.after some days i submitt my all annexure for checked up all documents for mr chhabra .then he take it and same reply said to me 2 or 3 days money will transfer.but he give me all annexures return to me.Mr chhabra and manager dont know what document is necessary for this conndition.
I m a rly employee only saturday i have time to this work.all saturday i go than manager is always saying this is high value cleareness time come to other day.Then last 2 days back i said to manager that i will do RTI For this issue.But he says that u have no written response to me.
always they creating more problem to me.
Kindly solve my problem.They are not give me prompt responce.