I have purchased a Vodafone 3G data card with 599 unlimited plan on 15th April 2011 from Vodafone sales call. The number for the same is 9674612095. The service was activated on 18th April 2011. But i realized that the there is no network for 3G and the internet speed was terribly slow. So i called the customer care at 111 and they shocked be by saying that i have to buy a new 3G plan as you got 2G unlimited 599 plan. When I had purchased the data card I was very specific in saying that I want a 3G data card with 3G plan and the executive told me that we have a 599 unlimited plan for 3G and you will get the same for the life time. If I would have known that this is not a 3G plan I would have never bought this. I told them I don’t want this data card and i want my Rs. 1600/- back which they charged me for the data card.
I want justice, how to go about this?