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Thread: Consumer Court Uttar Pradesh

  1. #1
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    3,015

    Default Consumer Court Uttar Pradesh

    State Commissions Uttar Pradesh

    Uttar Pradesh State Consumer Disputes Redressal Commission,

    C – 1, Vikrant Block – 1,
    Near Shaheed Path,
    Gomati Nagar,
    LUCKNOW – 226 010
    STD CODE: 0522
    E-mail : up-sforum@nic.in


    States/District Forum Uttar Pradesh


    Moradabad-I District Forum

    Civil Court Club Compound, Moradabad - 244001
    0591-2425826

    Moradabad-II Disrict Forum
    Civil Court Club Compound Moradabad – 244001
    0591-2428660

    Ram Pur District Forum
    Room No. 35, Collectorate Compound, Ram Pur – 244901
    0591-2353707

    Bijnor District Forum
    Collectorate Compound, Near Krishi Bhawan, Bijnor – 246701
    01342-260890

    J.P. Nagar District Forum
    District Court Compound,
    J. P. Nagar – 244221
    05922-259066

    Lucknow-I, District Forum
    2 - A/1, Rana Partap Marg, Lucknow – 226001
    0522-2616246

    Lucknow-II District Forum
    2 - A/1, Rana Partap Marg, Lucknow – 226001
    0522-2230743

    Hardoi District Forum
    Dharamshala Road, Hardoi – 241100
    05852-232776

    Unnao District Forum
    Room No. 43, Collectorate Compound, Unnao – 209801
    0515-2820780

    Raebareli District Forum
    House No. 213, Sarojini Sadan, Field Hostel Road, Raibareli – 229001
    0535-2702454

    Sitapur District Forum
    Collectorate Compound, Sitapur - 261001
    05862-245579

    Lakhimpur Kheri District Forum
    Civil Court Compound, Lakhimpur Kheri - 262701
    05872-255614

    Agra-I District Forum
    Civil Court Compound Agra – 282002
    0562-2526477

    Agra-II District Forum
    Civil Court Compound Agra – 282001
    0562-2263021

    Firozabad District Forum
    Civil Court Compound Firozabad – 283203
    05612-285075

    Hathras District Forum
    Room No. 9 Collectorate Campus Hathras-204101
    0571-2610810

    Aligarh District Forum
    Tehsil Koal Parishad Aligarh – 202001
    0571-2511960

    Etah District Forum
    IIIrd Floor, Civil Court Campus, Etah – 207001
    05742-230399

    Mathura District Forum
    Collectorate Compound, Opp. SSP Office, Mathura – 281001
    0565-2407495

    Mainpuri District Forum
    Civil Court Compound Mainpuri – 205001
    05672-235460

    Kanpur Nagar District Forum
    15/261 New Civil Lines Kanpur Nagar – 208001
    0512-2330466

    Kanpur Dehat District Forum
    Civil Court Compound, Civil Lines, Kanpur Dehat - 208001
    0512-2305638

    Etawah District Forum
    Civil Court Compound Etawah – 206001
    05688-256537

    Farrukhabad District Forum
    Civil Court Campus Farrukhabad – 209625
    05692-235408

    Meerut District Forum
    Collectorate Compound, Meerut – 245001
    0121-2662865

    Ghaziabad District Forum
    Room No. 202, Collectorate Campus, Raj Nagar, Ghaziabad – 201001
    0120-2826770

    Bulandshahar District Forum
    Civil Court Compound Bulandshahar – 203001
    05732-281682

    Gautam Budh Nagar District Forum
    C - 27 Sector – 12, Civil Court Compound, Noida, Gautam Budh Nagar
    0120-2543232

    Saharanpur District Forum
    Civil Court Compound, Saharanpur – 251003
    0132-2722220

    Muzaffarnagar District Forum
    Civil Court Compound, Muzaffarnagar – 251001
    0131-2409044

    Faizabad District Forum
    Mohda Civil Lines Faizabad – 224001
    05278-225970

    Barabanki District Forum
    Civil Court Compound Panchayat Bhawan, Barabanki – 225001
    05248-227088

    Sultanpur District Forum
    D.S.O. Office, Sultanpur – 228001
    05362-227534

    Ambedkar Nagar District Forum
    102, Meeranpur, Akbarpur, Ambedkar Nagar – 224122
    05271-246907

    Gonda District Forum
    Civil Court Compound, Gonda - 271001
    05262-232486

    Bahraich District Forum
    Collectorate Compound Zila Panchayat Bhawan Bahraich – 271801
    05252-238895

    Shravasti District Forum
    Near Old Tehsil, Bhinga, Shravasti
    05250-222680

    Balrampur District Forum
    District Court Compound, Balrampur - 271201
    05263-236036

    Varanasi District Forum
    Pcf Plaza Building, IInd Floor, Room No. 10, Ment House, Nadesar, Varanasi - 221001
    0542-2509593

    Jaunpur District Forum
    Civil Court Compound, Jaunpur – 222001
    05452-260467

    Chandauli District Forum
    Munsab Katra G.T. Road, Chandauli - 232104
    05412-260260

    Ghazipur District Forum
    Civil Court Compound, Ghazipur - 233001
    0548-2220218

    Bareilly District Forum-I
    202 - B Civil Lines Bareilly – 243001
    0581-2429497

    Bareilly District Forum -II
    202 - B Civil Lines Bareilly – 243001
    0581-2511357

    Badaun District Forum
    Collectorate Campus Badaun – 243601
    05832-266053

    Sahajahanpur District Forum
    Civil Court Compound Sahajahanpur – 242001
    05482-233433

    Pilibhit District Forum
    Civil Court Compound, Pilibhit – 262001
    05882-256438

    Gorakhpur District Forum
    Charuchandrapuri Gorakhpur – 273001
    0551-2200791

    Maharajganj District Forum
    Near Sarojininagar District Hospital Maharajganj – 273303
    05523-222431

    Deoria District Forum
    Collectorate Compound, Deoria - 274001
    05568-222504

    Padrauna (Kushinagar).
    North Sahabganj, Near Gaushala, Padrauna/Kushinagar - 274403
    05564-240062

    Basti District Forum
    Collectorate Compound, Basti - 272001
    05542-245917

    Sidarthnagar District Forum
    Sisahnia Ward No. 6 House No. 7 Behind Police Station Sidarthnagar
    05544-222528

    Jhansi District Forum
    372/36 A Civil Lines Jhansi – 284001
    0510-2449293

    Lalitpur District Forum
    District Court Compound, Lalitpur – 284403
    05176-273800

    Jalaun District Forum
    District Court Compound, Jalaun – 285123
    05162-252420

    Banda District Forum
    District Court Compound, Banda - 210001
    05192-285148

    Hamirpur District Forum
    Zilla Panchayat Parishad, Hamirpur – 210301
    05282-222245

    Mahoba District Forum
    Law Chamber Collectorate Campus Mahoba – 210427
    05281-255444

    Chitrakoot District Forum
    District Court Compound, Chitrakoot - 210204
    05198-235757

    Azamgarh District Forum
    Harioudh Kala Bhawan Azamgarh – 276001
    05462-227097

    Mau District Forum
    Civil Court Compound Mau – 284204
    0547-2224225

    Ballia District Forum
    District Court Compound, Ballia – 277001
    05498-222172

    Allahabad District Forum
    Civil Court Compound, Allahabad – 211002
    0532-2548598

    Fatehpur District Forum
    District Court Compound, Fatehpur – 223601
    05180-223620

    Pratapgarh Disrict Forum
    DSO Office, Pratapgarh – 230001
    05342-223503

    Kaushambi District Forum
    District Court Compound Kaushambi
    05331-232815

    Mirzapur District Forum
    Behind City Club, New Basti Ramaipatti Mirzapur – 231001
    05442-253127

    Sonbhadra District Forum
    Collectorate Compound Sonbhadra
    05444-223996

    Sant Ravidas Nagar District Forum
    Collectorate Campus, Sant Ravidas Nagar - 221401
    05414-251028

  2. #2
    Unregistered Guest

    Post airlounch from telebrands has manufacturin defect before 3 month .

    Dear Sir ,

    I purchased a sofa from telebrands ,that was ok at the time of delivery and nothing hapen within 15 day (that was money back guarantee) but 2 month after but 3 month before sofa has release the joint of back side( That looks manufacturing defect,weak joint) , I told the problem to the company but she said that guarantee had finished do we can not do any thing ,if u wand replacement u must pay both side parcel charges +2700 Rs.

    Sir please help me to change this sofa or give my money back .i will be highly obliged you.


    with thanks & Regards

    Arvind Kumar Singh
    60/AB,Railway colony

  3. #3
    jayendranathchakraborty is offline Junior Member
    Join Date
    Apr 2010
    Posts
    1

    Default Complaint against the Mobile store for selling a faulty mobile set

    Sir/Madam,
    I am Jayendra Nath Chakraborty, a Central Government Official working with the Ministry of Petroleum and Natural Gas. I had purchased a Nokia Mobile, model no -5130 Express Music on 4th October 2009 from The Mobile Store, G-25, Ground Floor, East Delhi Mall Kaushambi, Ghaziabad. It has a warranty period of 1 year. Since 25th March 2010 the keypad of the set is not functioning. I went to the Mobile Store in the last week of March reporting the problem to them. They directed me to have it checked in an Nokia Care Center at Vaishali, Sec-4, Ghaziabad, Ph-0120-6579999,417835. I went to the Nokia Care Center and gave it to be checked. I got back my cell the next day and they infromed me that some internal shielding was missing from my phone and it had been already opened by someone. They also charged Rs 950 for repairing it although my cell is in warranty period, but I refused. I have never opened the set before or given it to anybody for repairing. I informed the same to the EDM mobile store but they refused to help. So I had no other option than to lodge a complaint at the Customer Forum. I am unable to use my phone for the last 2 weeks and mentally harassed also. I want my cell to be replaced. Pls help me out. I have complete faith on Consumer Court and hence waiting for the reply.

    With Thanks
    Jayendra Nath Chakraborty
    Trainee Officer
    Directorate General of Hydrocarbons ( Under Ministry of Petroleum & Natural Gas, Govt. of India)
    C-139, Sec-63, Noida-201301, Uttar Pradesh
    Mob-8802575317

  4. #4
    Unregistered Guest

    Question info about lism Gorakhpur

    Dear sir ,

    i here by inform you that in Gorakhpur one origination is running Lise interest safway marketing Pvt ltd
    is this organisation is correct for investment because they are commented that they will give 60,000.00 in 18months of 600 only .

  5. #5
    Unregistered Guest

    Thumbs down Complain against Axis Bank

    Dear Sir / Madem,
    I am Sanjeev Sharma Mob. No(+919711524551) user of Oriental Bank Of Commerce, sir this time i am facing too many problem. Problem is that on 26th May 2010 at 9.30PM i did transaction with B-2,3, Sector-16, Noida Axis Bank Branch ATM Machine. But at the last time suddenly light has gone and my ATM Card did not come out. When i told all problem to axis bank employee then he said that i have to arrange new ATM Card, because you have other bank ATM Card and Axis Bank will never return it to you.
    Sir please tell me who is responsible for this it's me that i did transaction with Axis Bank ATM Machine or Axis Bank that they don't have backup plan like UPS.
    amar sarin likes this.

  6. #6
    Unregistered Guest

    Default Unauthorized fabrication unit at residential appartment

    Sub.: Unauthorized fabrication unit at Vijaya Apartments (A Block, Roof top), Ahinsa Khand - II, Indirapuram, Ghaziabad

    This complaint is regarding an unauthorized/ illegal fabrication unit which is running in a residential apartment of Indirapuram. The painting, assembling and curvature of interior decorative takes place at this units. The raw material used is very prone to fire and hazardous for health of children.

    This unit is creating lot of problems in terms of hurdles into daily operations and Health Hazards. Since the roof of the units is fabricated with Boomboo sticks and hay / bushes the chances of FIRE is also very high.

    The people of the society complained many time to the RWA but no steps had taken to stop this.

    This practice is continuing for more than last 4 years.

    There is around 10 to 15 labors work at a time. We have a strong doubt on there sanctity and identity with reference to criminal background. We live in fear of chain snatching and abduction every day.

    The complaints for the same was done in past also but no action take yet.

    Request you to take necessary action and help the people of the society to live safely.


    With regards,

    Residents
    Vijaya Apartment, Indirapuram

  7. #7
    Unregistered Guest

    Lightbulb Overcharging of UPPCL electricity by SPS Residency RWA

    Dear Sir,

    The Bulk meter of our society ‘SPS Residency’ is in the name of M/S PANCHSHEEL PROMOTERS LTD, 18B, VAIBHAV KHAND, INDIRAPURAM. From April 2009 our RWA has taken ownership of all the common facilities and common accounts of the society including bulk electricity connection from UPPCL and electricity distribution system from M/S PANSHCHEEL PROMOTERS LTD.

    We have noticed that our RWA is collecting fixed UPPCL electricity charge at the rate of Rs 34.3/KVA per month on total 2754 KVA sold to all apartments but actually residential block has only 2070 KVA available by diverting 283KVA to the commercial block from total sanctioned load 2353 KVA.

    We have also noticed that our RWA is charging UPPCL electricity at the rate of Rs 3.20 per unit which is higher than the tariff mentioned in the Society Electricity Bill.

    Besides these, inspite of repeated requests and reminders our RWA has refused to give us proper electricity bill and also did not accept our request to accept cheque facility for purchasing electricity re-charge coupon. Currently our RWA is accepting only CASH for purchasing UPPCL electricity recharge and DG recharge coupons.

    We feel that our RWA is cheating us by violating UP ELCTRICITY SUPPLY CODE 2005 therefore we request your support for inspection and correction of our pre-paid SECURE meter installed in our apartments and refund of our money with appropriate interest which were collected by over charging of UPPCL electricity.

    Thanks.
    Residents of SPS Residency,
    18B, Vaibhav Khand,
    Indirapuram, GZB

  8. #8
    sudhir kumar Guest

    Default dodging by news paper add

    sir,
    i would inform you that i saw an add in news paper AMAR UJALA of HINDUSTAN TOWER and submitt money for registration by account number but no response from company and contact numbers are not working of company that is given in the add.
    sudhir kumar
    contact no.- 08005129353

  9. #9
    Unregistered Guest

    Default Cheating in BIG Bazar Riverside Mall

    Dear Sir,
    I had purchased Olympus camera from Riverside Mall, Gomti Nagar Lucknow from BIG BAZAR on 26th Jan 2010.
    I was handed over the camera after 15 days of booking. When I used that camera in my house I found its pics r under exposed. I went to Big bazat to complain their executive for the problem, there I was misguided by them saying that the setting was not proper in the camera. I kept the camera and when I used this camera for recording of a ceremony for which I had purchased this, it did not work and all my function was without recording.
    I complained about this camera to Mr. Amit (HR Executive at Big bazar, riverside Mall , LKo) several times on phone but he did not respond me properly and finally he was never available to me on phone.
    Thereafter I was given phone No. of another executive Mr. Ravi Kant Anand (Electronic head) I met him personally and he could find that the Battery connectivity is not in the camera and then he asked me to get repair my camera from workshop.
    Big Bazar and Olympus cheated me by supplying defected camera.
    Thereafter, Mr. Anand asked me to handover the camera, which was sent to Olympus repair workshop at Delhi on 5/5/2010 and repaired my camera and sent it to Big Bazar after more then one month ie on 7-6-2010 and informing me that the whole software has been changed in camera and now it is working and they will not change the camera nd I will have to accept this repaired camera.
    I am not interested in this camera because I was supplied defected camera, which was proved after repair and change of software in the camera by Olympus workshop. My camera does not come under warranty
    because it was having manufacturing defect when it was supplied to me and it was not defected by me.
    Please suggest me to go to consumer court.
    Wth regards
    Dr. R. K.Asthana
    9415195030

  10. #10
    Des Raj Sodhi Guest

    Question Gupta Auto Dealers Barhpur Farrukhabad (UP)

    Respected Sir
    I am Subedar Des Raj Singh Sodhi SIKH LIGHT INFANTRY REGT CENTRE FATEHGARH (UP) Distt Farrukhabad .My contact NO-09559471955 Email- jaspreet_sodhi5006@yahoo.co.in. Sir I am serving in India Army at Fatehgarh I buy a glamour motor cycle from khanna punjab on 11 may 2009 and bring by road at farrukhabad on 25 may 2009. after that all four free service done at gupta auto dealers barhpur farrukhabad (UP) before 1 year with said four free service can't give satisfaction about my self starter one time say pin changed second time self starer switch changed & lastly supervisor told me battery to be replaced . on cost 1080/- sir I have no time doing like this. This free service only total poora doing oil change & washed that is.please counslling him and try to give satisfaction to consumer.
    thanks for your great work sodhi

  11. #11
    Unregistered Guest

    Angry Tata Docomo call barring activated without information........?

    I have been using my prepaid Tata Docomo number 7275739056 since 10/08/2010. Suddenly on dtd. 21/09/2010 the Tata Docomo service provider have been closed out going call facilities on my number, without informing me, after I making call to Tata Docomo customer care executive, they replied that your document a not submitted rewith us, so we have closed your outgoing call facilities.
    I have been submitted required document first time (10/08/2010) to the retailer when I was buy sim card.
    I have been submitted required document two times also to the retailer on dtd.23/09/2010 & 28/09/2010, but still my call barring problems is not resolve? So, I am going on very big loss.
    There fore I request you to please look into the matter and take action against Tata Docomo prepaid services/department.
    Thanks with best regards,
    Rahmat, (U.P. East Circle)
    Contact# 9621024673.

  12. #12
    Unregistered Guest

    Post B.s batteries and inverters 123/479, fazalganj, kanpur-208012

    Respected Sir
    I, Hari Shanker Ex Navy residing at Plot No 20, Malviya Vihar, Karrahi Road, Kanpur (U.P) PIN- Contact No 9935619891, EMail- hari370h@yahoo.com. Sir I buy a Batterie alongwith Inverter of 3 year warranty, cost Rs 8,100 from B.S Batteries and inverters 123/479, Fazalganj, Kanpur -208012 on 07 Aug 2008.

    The telephonic complain regarding low battery backup has been placed to above mentioned dealer many times but the same was unactioned as the Batteri and inverter is under warranty period.


    There fore I request you to please look into the matter and take action against B.S Batteries and Inverters.

    Address of dealer is as under :-

    B.S Batteries and Inverters 123/479, Fazalganj, Kanpur-208012
    Contact No 941513506, 9336579945, 0512-3208878

    Thanks with best regards,
    Hari Shanker, (U.P) Kanpur
    Contact# 9935619891.

  13. #13
    Unregistered Guest

    Default Consumer Complaint for Defective 12V/180Amp.Hr Inverter Battery

    The above battery was purchased from M/S CHARAN-TECH ,377,G.F.,NYAY KHAND-II,INDIRAPURAM,GHAZIABAD. on 22/05/2010 with a warranty period of 18 Months.
    The same is not able to provide adequate back up in the event of a power failure.
    The back up varies from 1- 2 Hr as against stipulated 4-6 Hr for a 180 Amp.Hr Battery.
    The party has refused to replace the sub standard battery despite repeated requests.
    Kindly look in to the matter & advise the dealer to fulfill his contractual obligation to replace the defective battery.
    Regards.
    ASHOK KUMAR SHARMA
    805 PANCHMARHI,KAUSHAMBI
    GHAZIABAD-201010,+919958513766,ashok_sharma1954@yahoo.co.in.

  14. #14
    Vinod Kumar Singh Guest

    Exclamation Mis-selling of Insurance Policy

    Sub: MIS-SELLING OF INSURANCE POLICY
    (Kotak Smart Advantage (UIN-107L043V01) Policy Number: 01750508 Client id : 53156925 client name: Vinod Kumar Singh)
    Sir,
    I am Vinod Kumar Singh, an ex -defence personnel residing presently at A-155/B-2, Shalimar Garden Extn-2, Sahibabad, Ghaziabad (U.P.)
    On 19th Oct 2009, I was approached by Mr. KABIR BHATIA (mobile No. 9999156956) of Bajaj Capital for investing money in Kotak Mahindra Insurance policy and he counted a number of benefits of the subject policy. He lured me towards the Kotak Smart Advantage Policy by saying that the company would give me a gold coin of 8 grams upon taking the policy and the money is returnable after 03 years with a guaranteed sum. I, having no idea of the insurance policy, blindly believed the agent and took the policy by giving him a cheque of Rs. 60,000/- ( Sixty Thousand only) in favour of Kotak Mahindra.
    Thereupon, I kept calling Mr. Kabir Bhatia but he always kept me engaged so as to cross the period of 15 days so that the policy cannot be taken back after that. This information was totally concealed from me in order to take me in grip. When I reached the Company office in New Delhi, it was then that I came to know that I have been cheated by the agent and that there is no provision of giving any gold coin from the company side. But, at the same time, I was told by the company office in New Delhi that I need not worry as I could get my money back after 03 years at the prevailing market rates, a second time concealing of information regarding non-return of 1st premium before 20 long years. I am 44 presently and what use of that money will I make once all my liabilities are to be looked-after before the usual age of retirement that is 60 years.
    It was only on 15 Oct 2010 when I approached the customer care executive of Kotak Mahindra in order to pay my 2nd premium, then only I came to know that the 1st premium is returnable only after 20 years. This was a bolt from the blue for me and I immediately made up my mind to bring this mis-selling of the insurance product in the knowledge of the company so that adequate disciplinary measures can be taken to stop such practices in future.
    The so called agent Mr. Kabir Bhatia is not traceable anymore and even the Bajaj Capital office in Caunaught Place, New Delhi is refusing to identify the signature of the co-agent sent by Mr. Kabir Bhatia, who did all these deals with me at my home. Even the mobile number 9999156956 of Mr. Kabir Bhatia who dialed several times between 15 to 21 Oct 2009 on my personal numbers 9818193559 and 9873477829, is now belonging to some other person in Kashmeri Gate area of Delhi.
    This is clearly a case of mis-selling of insurance product and cheating to fellow-countryman and hence the concerned agents may kindly be brought to book after a proper investigation. Since the company happens to work in close association with Bajaj Capital whose agents have deceived me, the credibility of the company is also at stake and doubtful.
    I have following few questions for the Insurance company Kotak Mahindra to answer for as it has relevance of my situation:
     that why do the companies like Kotak Mahindra conceal the information before selling any of their products
     that if the company’s growth is only the prime concern, why does the company go for deceiving indirectly, rather it should go for a broad-light decoity.
     that if the company can deceive an ex-defence personnel, will it leave a common man of this developing nation.
    Sir, my 1st premium of Rs. 60,000/- ( Rupees Sixty Thousand only) is lying with Kotak Mahindra and I am no longer interested to continue the policy. I simply want my principal amount of Rs. 60,000/- returned to me without any interest.
    In light of the above, I request the concerned offices to help me in getting my hard earned amount of Rs. 60,000/- back and suitably reward the agents who did forgery with an innocent citizen and defence personnel.

    Thanking you in anticipation

    Sincerely yours,
    Vinod Kumar Singh
    E-copy:
    lifeexpert@kotak.com
    complaints@irda.gov.in

  15. #15
    Kotak Support is offline Senior Member
    Join Date
    Oct 2010
    Posts
    444

    Default

    Quote Originally Posted by Vinod Kumar Singh View Post
    Sub: MIS-SELLING OF INSURANCE POLICY
    (Kotak Smart Advantage (UIN-107L043V01) Policy Number: 01750508 Client id : 53156925 client name: Vinod Kumar Singh)
    Sir,
    I am Vinod Kumar Singh, an ex -defence personnel residing presently at A-155/B-2, Shalimar Garden Extn-2, Sahibabad, Ghaziabad (U.P.)
    On 19th Oct 2009, I was approached by Mr. KABIR BHATIA (mobile No. 9999156956) of Bajaj Capital for investing money in Kotak Mahindra Insurance policy and he counted a number of benefits of the subject policy. He lured me towards the Kotak Smart Advantage Policy by saying that the company would give me a gold coin of 8 grams upon taking the policy and the money is returnable after 03 years with a guaranteed sum. I, having no idea of the insurance policy, blindly believed the agent and took the policy by giving him a cheque of Rs. 60,000/- ( Sixty Thousand only) in favour of Kotak Mahindra.
    Thereupon, I kept calling Mr. Kabir Bhatia but he always kept me engaged so as to cross the period of 15 days so that the policy cannot be taken back after that. This information was totally concealed from me in order to take me in grip. When I reached the Company office in New Delhi, it was then that I came to know that I have been cheated by the agent and that there is no provision of giving any gold coin from the company side. But, at the same time, I was told by the company office in New Delhi that I need not worry as I could get my money back after 03 years at the prevailing market rates, a second time concealing of information regarding non-return of 1st premium before 20 long years. I am 44 presently and what use of that money will I make once all my liabilities are to be looked-after before the usual age of retirement that is 60 years.
    It was only on 15 Oct 2010 when I approached the customer care executive of Kotak Mahindra in order to pay my 2nd premium, then only I came to know that the 1st premium is returnable only after 20 years. This was a bolt from the blue for me and I immediately made up my mind to bring this mis-selling of the insurance product in the knowledge of the company so that adequate disciplinary measures can be taken to stop such practices in future.
    The so called agent Mr. Kabir Bhatia is not traceable anymore and even the Bajaj Capital office in Caunaught Place, New Delhi is refusing to identify the signature of the co-agent sent by Mr. Kabir Bhatia, who did all these deals with me at my home. Even the mobile number 9999156956 of Mr. Kabir Bhatia who dialed several times between 15 to 21 Oct 2009 on my personal numbers 9818193559 and 9873477829, is now belonging to some other person in Kashmeri Gate area of Delhi.
    This is clearly a case of mis-selling of insurance product and cheating to fellow-countryman and hence the concerned agents may kindly be brought to book after a proper investigation. Since the company happens to work in close association with Bajaj Capital whose agents have deceived me, the credibility of the company is also at stake and doubtful.
    I have following few questions for the Insurance company Kotak Mahindra to answer for as it has relevance of my situation:
     that why do the companies like Kotak Mahindra conceal the information before selling any of their products
     that if the company’s growth is only the prime concern, why does the company go for deceiving indirectly, rather it should go for a broad-light decoity.
     that if the company can deceive an ex-defence personnel, will it leave a common man of this developing nation.
    Sir, my 1st premium of Rs. 60,000/- ( Rupees Sixty Thousand only) is lying with Kotak Mahindra and I am no longer interested to continue the policy. I simply want my principal amount of Rs. 60,000/- returned to me without any interest.
    In light of the above, I request the concerned offices to help me in getting my hard earned amount of Rs. 60,000/- back and suitably reward the agents who did forgery with an innocent citizen and defence personnel.

    Thanking you in anticipation

    Sincerely yours,
    Vinod Kumar Singh
    E-copy:
    lifeexpert@kotak.com
    complaints@irda.gov.in
    Dear Sir,

    We would like to assure you we are checking on your Policy number 1491240 and are investigating your complaint.

    In the meanwhile we would request you to coordinate with us on kli.grievance@kotak.com for further updates.

    Regards, Kotak Support Team

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