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Thread: Consumer Court Rajasthan

  1. #1
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    3,015

    Default Consumer Court Rajasthan

    State Commissions Rajasthan

    Rajasthan State Consumer Disputes Redressal Commission,

    Handloom Haveli, Ashok Marg, C-Scheme 1st Floor,
    JAIPUR- 302 001
    STD CODE: 0141
    E-mail : raj-sforum@nic.in


    States/District Forum Rajasthan

    Ajmer

    Collectorate Premises, Ajmer, Rajasthan-305001
    0145 – 2425228
    Fax : 2425228

    Alwar
    Collectorate Premises, Alwar, Rajasthan-301001.
    Telefax : 0144 – 2337627

    Banswara
    D.J. Collectorate Premises, Banswara, Rajasthan-327001.
    Telefax : 02962-240160

    Barmer
    Collectorate Premises, Barmer, Rajasthan-344001
    Telefax : 02982 – 221519

    Bundi
    Collectorate Premises, Bundi, Rajasthan-323001
    Telefax : 0747-2442464

    Bharatpur
    Room No. 53, Collectorate Premises, Bharatpur, Rajasthan-321001.
    Telefax : 05644-225090

    Bhilwara
    IInd Floor, Collectorate Premises, Bhilwara, Rajasthan –311001.
    Telefax : 01482-222833

    Bikaner
    New Court Premises, Public Park, Bikaner, Rajasthan-334001.
    Telefax : 0151-2523346

    Baran
    Collectorate Premises, Baran, Rajasthan-325205
    Telefax : 07453-230624

    Churu
    Collectorate Premises, Churu, Rajasthan-51394
    Telefax : 01562-251394

    Chittorgarh
    Collectorate Premises, Chittorgarh, Rajasthan-312001
    Telefax : 01472-241710

    Dungarpur
    Collectorate Premises, Dungarpur, Rajasthan-314001.
    Telefax : 02964-232171

    Dholpur
    Bari Sepau Road, Dholpur, Rajasthan-328001
    Telefax : 05642-221382

    Dausa
    Collectorate Premises, Dausa, Rajasthan-303303.
    Telefax : 01427-223217

    Hanumangarh
    G.P.F. Office Grieph Road, Hanumangarh Jn., Rajasthan-335512
    Telefax : 01552-261140

    Jaipur-I
    Court Premises, CBI Court Bldg., Banipark, Jaipur-I, Rajasthan-302006.
    Telefax : 0141-2200138

    Jaipur-II
    Mini Secretariat, Banipark, Jaipur-II, Rajasthan-302106
    Telefax : 0141-2202872

    Jodhpur
    High Court Premises, Jodhpur, Rajasthan-342001
    Telefax : 0291-2545502

    Jaisalmer
    Collectorate Premises Jaislmer, Rajasthan-345001.
    Telefax : 02992-250012

    Jalore
    Collectorate Premises, Jalore, Rajasthan-3433001.
    Telefax : 02973-223241

    Jhalawar
    Near Bhawami Natya Shala, Jhalaware, Rajasthan-326001.
    Telefax : 07432-230661

    Jhunjhunu
    Collectorate Premises, Jhunjhunu, Rajasthan, 303301.
    Telefax : 01592-232982

    Kota
    Collectorate Premises, Kota, Rajasthan-342001.
    Telefax : 0744-2329200

    Nagaur
    Manasar Road, Collectory Circle, Nagaur, Rajasthan-3341001.
    Telefax : 01582-242421

    Pali
    Room No. 116, Collectorate Premises, Pali, Rajasthan-306401.
    Telefax : 02932-222361.

    Rajsamand
    Collectorate Premises, Rajasamand, Rajasthan-313326.
    Telefax : 02952-221726

    Sikar
    Shiv Singh Pura Navalgarh Road, Sikar, Rajasthan-3332001.
    Telefax : 01572-249637

    Sawai Madhopur
    Collectorate Premises, Sawai Madhopur, Rajasthan-322001.
    Telefax : 07462-220592

    Sirohi
    Swaroop Vilas, Sirohi, Rajasthan-307001.
    Telefax : 02972-220652

    Sri Ganganagar
    Old Hospital Premises, Sri Ganganagar, Rajasthan, Rajasthan-335001.
    Telefax : 0154-2444416

    Tonk
    Collectorate Premises, Tonk, Rajasthan-304001.
    Telefax : 01432-246550

    Udaipur
    District & Session Judge, Udaipur, Rajasthan-313001.
    Telefax : 0294-2411743.

    Karauli
    Court Premises, Karoli, Rajasthan-322241
    Telefax : 07464-250084

  2. #2
    Unregistered Guest

    Default

    FAIURE TO PROVIDE CALL/SMS SERVICES REPEATEDLY
    I have taken postpaid connection of idea cellular 1 yr before from BIKANER. there is many problems in its network. but that i ignore. but recent problem is with failure of sending SMS from 4 jan. 2010 till today. i have made many calls,they hardly register the complain on 6jan. but the complain are not solved...

  3. #3
    Unregistered Guest

    Default Marudhar Engineering College is not returning my money

    Sir,
    This is Syed Anwarul Haque, from Jamshedpur, Jharkhand. I applied for the LEEP 2009 of Rajasthan to take the lateral entry in rajsthan Technical University . They alloted me Marudhar Engineering College, Bikaner. I went there to enroll myself in that college. and at the same moment I paid 32000 Rs. then they told me that you have to pay 10000 more because from this session government increased the admission fee and offcourse you have to pay this amonut on or before 16.11.2009. I wsa unable to pay that amount so I told them that I will not take admission in your college please return my money 32000 RS. next morning. but they refused to pay at the same time but assured me that they will return that amount within one month. but still they did not returned a single penny to me. now whenever I am calling them they are not taking my calls. so what I will do now. I have reciept of that amonut. Pls. help me. I am a poor boy and it worth me a lot.

  4. #4
    Unregistered Guest

    Default illegal medical practioner (fraud doctors)

    Dear sir,

    I would like to inform you and bring to your notice that a person
    named DALIP SINGH s/o SHRI INDER SINGH RATHORE vill-BIRAN ,POST-BIRAN
    ,THANA-HAMIRWAS ,TEH -RAJGARH ,DISTT-CHURU ,RAJASTHAN PIN -331301.IS
    PRACTISING ILLEGAL MEDICINE PROFFESION IN NEARBY VILLAGES INCLUDING
    BIRAN.HE IS RUNNING CLINIC IN HIS HOUSE WHICH IS IN VILLAGE &SECOND IN
    HIS agricultural FIELD WHERE HE RECENTLY BUILD HIS HOUSE AT
    BIRAN-BHOJAN ROAD.HE IS NOT A QUALIFIED PERSON.HE IS ONLY NON METRIC
    PASSED AND PRACTISING MEDICAL PRACTISE ILLEGALLY.AND PLAYING WITH INNOCENT VILLAGE PATINT’S LIFE.HE HAS PURCHASED AN ILLEGAL MEDICAL CERTIFICATE (FRAUD) FROM MEERUT(UP) IN RS 1000/-.

    THIS IS A SERIOUS MATTER AND I HOPE YOU WILL TAKE NECCESARY ACTION
    AGAINST THIS KIND OF ACT.

    WITH REGARDS

    RAJBEER SINGH



    Quote Originally Posted by admin View Post
    State Commissions Rajasthan

    Rajasthan State Consumer Disputes Redressal Commission,

    Handloom Haveli, Ashok Marg, C-Scheme 1st Floor,
    JAIPUR- 302 001
    STD CODE: 0141
    E-mail : raj-sforum@nic.in


    States/District Forum Rajasthan

    Ajmer

    Collectorate Premises, Ajmer, Rajasthan-305001
    0145 – 2425228
    Fax : 2425228

    Alwar
    Collectorate Premises, Alwar, Rajasthan-301001.
    Telefax : 0144 – 2337627

    Banswara
    D.J. Collectorate Premises, Banswara, Rajasthan-327001.
    Telefax : 02962-240160

    Barmer
    Collectorate Premises, Barmer, Rajasthan-344001
    Telefax : 02982 – 221519

    Bundi
    Collectorate Premises, Bundi, Rajasthan-323001
    Telefax : 0747-2442464

    Bharatpur
    Room No. 53, Collectorate Premises, Bharatpur, Rajasthan-321001.
    Telefax : 05644-225090

    Bhilwara
    IInd Floor, Collectorate Premises, Bhilwara, Rajasthan –311001.
    Telefax : 01482-222833

    Bikaner
    New Court Premises, Public Park, Bikaner, Rajasthan-334001.
    Telefax : 0151-2523346

    Baran
    Collectorate Premises, Baran, Rajasthan-325205
    Telefax : 07453-230624

    Churu
    Collectorate Premises, Churu, Rajasthan-51394
    Telefax : 01562-251394

    Chittorgarh
    Collectorate Premises, Chittorgarh, Rajasthan-312001
    Telefax : 01472-241710

    Dungarpur
    Collectorate Premises, Dungarpur, Rajasthan-314001.
    Telefax : 02964-232171

    Dholpur
    Bari Sepau Road, Dholpur, Rajasthan-328001
    Telefax : 05642-221382

    Dausa
    Collectorate Premises, Dausa, Rajasthan-303303.
    Telefax : 01427-223217

    Hanumangarh
    G.P.F. Office Grieph Road, Hanumangarh Jn., Rajasthan-335512
    Telefax : 01552-261140

    Jaipur-I
    Court Premises, CBI Court Bldg., Banipark, Jaipur-I, Rajasthan-302006.
    Telefax : 0141-2200138

    Jaipur-II
    Mini Secretariat, Banipark, Jaipur-II, Rajasthan-302106
    Telefax : 0141-2202872

    Jodhpur
    High Court Premises, Jodhpur, Rajasthan-342001
    Telefax : 0291-2545502

    Jaisalmer
    Collectorate Premises Jaislmer, Rajasthan-345001.
    Telefax : 02992-250012

    Jalore
    Collectorate Premises, Jalore, Rajasthan-3433001.
    Telefax : 02973-223241

    Jhalawar
    Near Bhawami Natya Shala, Jhalaware, Rajasthan-326001.
    Telefax : 07432-230661

    Jhunjhunu
    Collectorate Premises, Jhunjhunu, Rajasthan, 303301.
    Telefax : 01592-232982

    Kota
    Collectorate Premises, Kota, Rajasthan-342001.
    Telefax : 0744-2329200

    Nagaur
    Manasar Road, Collectory Circle, Nagaur, Rajasthan-3341001.
    Telefax : 01582-242421

    Pali
    Room No. 116, Collectorate Premises, Pali, Rajasthan-306401.
    Telefax : 02932-222361.

    Rajsamand
    Collectorate Premises, Rajasamand, Rajasthan-313326.
    Telefax : 02952-221726

    Sikar
    Shiv Singh Pura Navalgarh Road, Sikar, Rajasthan-3332001.
    Telefax : 01572-249637

    Sawai Madhopur
    Collectorate Premises, Sawai Madhopur, Rajasthan-322001.
    Telefax : 07462-220592

    Sirohi
    Swaroop Vilas, Sirohi, Rajasthan-307001.
    Telefax : 02972-220652

    Sri Ganganagar
    Old Hospital Premises, Sri Ganganagar, Rajasthan, Rajasthan-335001.
    Telefax : 0154-2444416

    Tonk
    Collectorate Premises, Tonk, Rajasthan-304001.
    Telefax : 01432-246550

    Udaipur
    District & Session Judge, Udaipur, Rajasthan-313001.
    Telefax : 0294-2411743.

    Karauli
    Court Premises, Karoli, Rajasthan-322241
    Telefax : 07464-250084

  5. #5
    Bajrang is offline Junior Member
    Join Date
    May 2010
    Posts
    1

    Default Finane Company Debited After Issuing N.O.C.

    Dear Sir,
    I Purchased On Computer on Finance from BAJAJ AUTO FINANCE LTD., I cleared 20 monthly E.C.S. from my bank and 4 E.C.S. was due lastly I settled with BAFL for Rs. 3000.00 and the Company issued me N.O.C. in the month of December 2009.
    I was socked to see that the Comapny debited my account in the month of February and March 2010.
    When I requested them they returned me February amount with Bank Charges after one month and the March amount is still due . I send them two registerd letters and email in every week after March 08,2010 but till today they have no sent me any reply.
    Sir what I have to do now please advise.
    Thanking you,
    Regards
    Bajrang

  6. #6
    Ramavatar Garg Guest

    Default LG refrigerator not replaced in allocated time period not received satisfied answer.

    Dear Sir,
    sir,
    I am Ramavar Garg, D-46, Hathi Babu Marg, Banipark, Jaipur Ph:-0141-2281774, 9314220605
    i had puchased a refrigerator from SURYA MARKETING, Near pital factory, Jhotwara Road, Jaipur-302016 PH: 0141-2280721,Bill No.8876 productname. GL-254 VM5 product no. 006NLWT008721, TIN NO.08081652564 as on dated 28-6-2010.I have continue problem after purchasing second day to till date. In this period (30-6-2010 to 1-7-2010) LG service engineer comes and repair freige three times. after repairing, product not work well continuously. In this regarding we complained so many times on service centre of LG .
    i complained so many time in LG customer secrvice centre. complained no as follows:-
    1.C1071001904 DATED 10/07/2010
    2.C1070800197 DATED 08/07/2010
    3.C1070301663 DATED 03/07/2010
    4.C1070104810 DATED 01/07/2010
    5.C1063024029 DATED 30/06/2010
    and comes contact in following persons with their views:-
    1.Mr Banbarilal(Service Engineer):- Repair refrigerator three times and took our bill copy and give no responce after 1-7-2010. And promised with us replacing fridge definately under between 7 days. And Give advised to me that "you may go now in customer forum your
    fridge not replaced". contact no:-09828503063

    2.Mr. Dinesh Sharma:- Promised to replace refrigrator between 3 days. After three days no replacement and refer to Mr. Rajesh Napal.
    contact no.0141-2208331

    3.Mr. Rajesh Nagpal:- Promised to replace refrigrator in between 4 days and after this period demand some more time of 3 days
    (10-july-2010). and give very clear responce that " your friedge will not replaced because we have no another poduct of this model.
    contact no.828503067

    4.Surya marketing :- after this we contact surya marketing they give clear responce that "we are not responsible for your product". and if you want to replace you can purchase another higher model to give 950 rupees more(through taking by replacement brance of LG commpany in v.k.i.a Mr. Irsad Khan, Mb:-9982671232).

    and after this send e-mail to lg serive centre but only formal answer received. and no person contact me.

    THIS IS A SERIOUS MATTER AND I HOPE YOU WILL TAKE NECCESARY ACTION
    AGAINST THIS KIND OF ACT.

    WITH REGARDS
    Ramavatar Garg

  7. #7
    Unregistered Guest

    Default Passport enquiry pending even after 3 applications

    Sir/ Madam,

    Respected Sir / Madam,

    i have applied for passport (JPR A 006253 10). For enquiry of same
    officer came to our university campus
    hostel. Unfortunately at that time we were at home due to summer vacation.

    After coming back and talking to passport enquiry officers- Mr
    Surender and Mr Paras Jain of Newai, we went to passport office and
    submitted application for enquiry on 13 July 2010.

    Now my friend's has happened a week earlier, but i still waited.

    Again i talked to them and hopefully again submitted the same
    application to some Mr Verma, Officer, Jaipur Passport office on 10 Aug 2010. But nothing has happened till now.

    Please proceed my enquiry process and please check out, what has
    happened in previous cases.

    I will be very thankful to you for this act of mercy.

    Details are-
    Application registration no= JPR A 006253 10
    Aayesha Parveen
    Father- Md Bashir Ansari
    M.Sc Bioinformatics student
    Banasthali University, Newai
    Shanta Bhuwanum Hostel
    Mb- 9266348162, 9269025049
    aayeshaparveen@gmail.com

  8. #8
    nik_nikhil1010 Guest

    Angry Complaint of Idea mobile services

    Dear Sir / Madam
    I am existing customer of Idea mobile services last 4 years. My connection no. is +91-9887317330. I have requested for billing plan change on 19.08.10 vide request no. 10195641419 this request not processed by you on committed period (24 hrs.) after we have registered complained on toll free no. 198 vide complained no. 1-10206304448 on 20.08.10. On this complaint no. also you had not take any necessary action. Next day dated 21.08.10 we had again talk with customer care executive about my complaint dated 20.08.10 but he gave me again new request no. 1-10216185197 and said me wait next 24 hours. Next day was Sunday (22.08.10) and still my request is pending and I am doing only wait and wait.

    I am very disappointed for your poor service provided by your customer care and technician because after my lot of requests and complaints you are not taking any action. After your this behavior we have facing many financially and mentally problems so I decide that I will go Consumer court and complaint your services and behavior.

    Thanks,


    Nikhil Pandey
    Idea Connection No +91-9887317330

  9. #9
    rajbeer4925 Guest

    Default flour mills lot of sound and vibrations which resulted cracks in our roofs and walls

    Respected sir,
    i would like to inform you about the two persons:-
    1.hanuman singh s/o inder singh rathore
    2.gyan singh s/0 inder singh rathore
    resident of village – biran, the – rajgarh , district –
    churu(rajasthan) who are running flour mills for commercial purpose
    as they are preparing flour of whole village.their flour chakki
    are outdated due to which it produce lot of sound and vibrations
    which resulted cracks in our roofs and walls which are
    watering in these rainy season and due to lots of sound produced my
    family is suffering from many health problems like my younger
    brother’s wife’s ear started watering and specially my mother who
    recovered from brain hammoerage can’t take full rest because of such
    a huge noise pollution.apart from health problems, children find it
    really very difficult to concentrate on studies .whenever there is
    electricity,you can find their mills running.they are just adjacent
    to our house so,we are suffering the most.
    I would like to request you to kindly look into the matter and take
    action against these persons and their mills.

    Thanking you
    yours faithfully
    rajbeer singh

  10. #10
    GANESH LAL DUGAR Guest

    Default Non - payment of due mis payment dated 06-09-2010 to senior citizen by post master

    Respected sir,
    we are very regrett to write you that we ganesh lal dugar (myself ) aged 72 years old "senior citizen '' and my wife puspa devi dugar aged 67 years old "senior citizen '' had opened monthly income scheme " mis" in 06-09-2004
    name amount(rs.) account no. Date of opening
    1). Ganesh lal dugar 100000/- 71074 06-09-2004
    jt. Puspa devi dugar

    bank details : Sbbj bank ,chetak branch ,udaipur
    sb. Acount no. : 51033702413

    name amount(rs.) account no. Date of opening
    2).puspa devi dugar 100000/- 71075 06-09-2004
    jt. Ganesh lal dugar

    bank details : Vijaya bank ,bapu bazar ,udaipur
    sb. Acount no. : 700401010010526


    we request you to please at present we both are in delhi and because of old age we are unable to move to udaipur immidiately.
    We had send authority letter to my son rajeev dugar mobile no. 09314910417 who is presently residing at udaipur 197,q road bhupalpura,udaipur.
    He visited the post office chetak branch on date d 07-09-2010 and therafter 3-4 times personally. And meeet withthe post master and other senior officials ,but they all denied to make the payment by cheque / rtgs to our bank account mentioned above.
    Because of old age ,we have a source of income which is blocked because of the officials.
    So i request you to please make the payment which is due for payment on 06-09-2010. Or if impossible please paid us the interest at the @ 15% p.m. Till the time we will be visited personally to the chetak branch so that we will run our day to day expenses properly.
    We want money to meet out some personal expenses and planned accordingly,but due to there misbehaviour, we feel upset and all our planned failed and this all suffers our images.which i heart a lot. And presently feel upset.
    So i request you to please take immidiate action and release the payment which is already due ,if they need any papers,we will provide them for there satisfaction and legal paper work is to be completed as we are respectable indian citizen.
    As you all know that indian govt. Helps old and senior citizen upto there last stage,but unfortunately udaipur post office hurt from there working.
    Please take neccessary action and confirm my son rajeev dugar 09314910417 urgently.
    We are very oblige to you.
    Also please give us the interest on delayed payment @15% for the delayed period.

    Regards
    ganesh lal dugar
    puspa devi dugar

  11. #11
    Aseem Sharma Guest

    Default Deduction of mobile balance

    Dear sir,
    This is Aseem Sharma from jaipur, asking u for remedy of my deduction of balance without any plan. They r doing this wid me for last one month or two, coz of this they have stolen hundreds of my money. Sir I hope that u will make good use of ur power n help me n show these mobile service provider that they r beggars to steal money from peoples mobile............. If u think u can help me then u can contact me on 9928944517

  12. #12
    sumersingh12 Guest

    Default iDEA CELLULAR COMPLAINT

    My mob no pre paid is 9887872711. In spite of my submitting documents twice , once on 09 oct 10 and then again on 28 oct 10 , the connection and service have not resumed. Col sumer singh

  13. #13
    Dr. Vinod Kathju Guest

    Default Complaint Against Nokia E 63

    Nokia E63




    Brand New Phone Hangs all the times (upto 4 times daily) NO HELP FROM NOKIA
    (I purchased a new Nokia E63 from NOKIA PRIORITY DEALER
    SHOBHA JODHPUR on 21st AUGUST 2010 as a gift for my wife.I would like to bring to your notice the following occurrences:

    The Phone instantly started hanging up, sometimes upto 4 times in the day.
    I also faced other problems like:
    • Inability to open messages
    • Inability to send messages
    • Inability to access contacts saved in phonebook
    • the alarm on the clock wouldn’t work (when snooze is pressed, the phone would just go off & not come on again).
    • The phone would switch off o its own, in spite of sufficient battery and not switch on even when the switch on button was pressed for hours

    Hence, I was unable to use most functions that are required for day to day use. Important messages could not be opened or restored and some people who had to be contacted urgently at times could not be contacted. Further, when we tried to get the phone repaired it caused me tremendous monetary, physical and mental inconvenience.

    I approached Nokia Priority Dealer Shobha Jodhpur and explained to them all these problems. They not only refused to replace the phone but sent me to the service centre next to Near Kohinoor Cinema who in turn sent me to the Nokia Service Centre next to the Nokia Priority Dealer Shobha Jodhpur. The staff at the NOKIA PRIORITY DEALER is extremely rude. They repeatedly remind you that they are salesmen and not service centre. As if a salesman cannot be polite.

    On diwali,2010, I visited your service center and was spoken to very rudely by the staff who told me I couldn’t write anything on the forms that needed to be filled in (even though I was sending in a service requirement!) and that I should “only answer” their questions.

    On 1st December 2010 then was told I’d have to wait for 2 weeks! to get the phone back. I explained to them I was leaving the city in a few days and needed my phone but they were like automated machines: inflexible, impersonal and completely without any feeling to help the customer. Such TERRIBLE SERVICE from a service centre is unpardonable and I absolutely didn’t expect this from a company such as Nokia which I earlier relied on.

    However since they gave me no choice, I left the phone at the service center on the 1st December 2010

    I returned to Jodhpur and picked up the phone around the 21st December 2010 (You may verify the exact date with the service center, as they did not give me a copy of the complaint sheet).

    Completely Fed Up at this point, I just took the phone, bought a new card at my expense and hoped that it would be finally ok.

    However the very next day the phone started hanging up again.

    Till date I face these problems:
    The phone hangs up daily (I have counted upto 4 times in a single day)
    The Alarm clock does not work
    The date still changes itself randomly.

    My wife was unable to use the phone during two major days- Diwali and Christmas. In addition she is a counsellor who counsels students in order to prepare for GDs and interviews. They were unable to contact her when required. They were not able to contact her in order to take advice before their respective rounds. This caused loss to her work and my professional reputation.

    THE PHONE HAS CRASHED AGAIN and as it is a Sunday,the NOKIA SERVICE CENTRES ARE CLOSED

    I hereby need compensation for the distress caused due to your miserable customer service. Furthermore, damages must be paid for the expenses incurred in trying to repair the phone and a part of the price of the phone paid since I was unable to use the phone that I was required to use for a long period of time and hence was unable to execute a lot of work for which people had contacted me but were unable to get through. The total amount needed for compensation is. Rs ONE LAC ONLY.

  14. #14
    Unregistered Guest

    Angry Complaint regarding non-receipt of parcel

    Dear Sir ,
    I have purchased one set of Rajasthani 'razai' from Rajasthan Textile Development Corporation for Rs.2,500 vide order no- 665 dated 4.11.2010. and advanced Rs.1,000.
    Address -
    Rajasthan Textile Development Corporation
    Maharaja Gaj Singh Vishram Bhavan
    Opp. RKKGPS School
    Rai Ka bagh
    Jodhpur , Rajasthan
    Ph- 02912512999

    Though it is four months over , I have not received the parcel yet. Inspite of repeated reminders I have not received any positive reply from them .
    Kindly help me , to get money back OR the parcel.

    Thanking You ,
    Yours Faithfully
    Ashis Kumar Dutta
    5B/2 Jagannath Ghosh Road
    P.O Kasba
    Kolkata 700042
    E-mail - debby.cuppycake@yahoo.in
    Ph- 9830494944/ 03324055378

  15. #15
    Mukesh Kumar Gupta Guest

    Default Court Case at customer form Rajgarh churu Rajasthan-331023

    To,

    The Manager /CEO/Customer Care Officer
    DishTV India Limited
    Regd. ESSEL House, B-10, Lawernce Road Industrial Area Delhi-
    110035

    Date: - 03/04/2011


    Subject: “Regarding Court Case at customer form Rajgarh churu Rajasthan-331023”

    Sir,
    It is stated that I am Mukesh Kumar Gupta has been purchased a DisthTV (SetTop Box ,LNB with setup) by Norang Elect . Churu Rajasthan Dealer ID-7890 M.No.94142235867 Land Line -01562-253263 in the year 2005 in Rs 3000/(three Thousand and installation Charges )

    But the Previous one and half month I recharge a silver Pack Rs.406 I am not able to see this Pack due to un installation of New Software so for that reason I contact to customer care officer Noida then he is guide to go any retailer or dealer which is nearest of you install then I go to retailer who was recharge my dishtv but he is not able to short out this problem he was saying that this company software problem and no problem in your Settop Box

    After that I am sending an email and message for that purpose but your customer care Jaipur/Noida officer was not given proper guideline and what he was given guide line according to that I am visiting so many place and so many calls with differ retailer and delair and customer care officee.

    After that I contact to other retailer (Barma Elect. Siwani,harayana Vinod -09416632390) He was also not able to short out the problem and he was also discussed with Visitor Customer Care office bhiwani Harayan at Thursday(24-03-2011&31-3-2001) but he is also not able to install the new software and He was alos try to Swap the VC/SetTop Box but after one week he return the Settop Box and he was saying that this is company software problem and no hardware problem .

    And DishTV retailer siwani –Vinod ji Barma was saying that It was not in my division (reason) that so why you will go that dealer or retailer

    Then After that I am going at Norang Electronice Chur –Rajasthan on 1-4-2011 for installation of new software but he was also not able to short out problem . andHe was guided to me that you will go at KIRAN TELICOME M.I.ROAD ROSHAN TOVAR –JAIPUR than after that I was going at same place on 2-4-2010(time 10.00am to 2.300PM) custome care office Rajender ji-9983600000 , Dealer –S.K.Bindal Singh -8094018222 . Office staff was not able to short out the problem he was also saying that this software problem and I have no set top box .

    But also he is guide to contact Mr.Yogesh-09772203053 IInd Floor ,9Market Tower gopalpura by pass Tank Road jaipur But he was also not able to short out the problem .

    Due to above problem my reaching money was vestige and at this time my Set Top is not proper working an wasting so many time, mental problem ,and money Near about (Rs.5000)
    So replace my setup with new Seettop box and returning my expanded money that was due to your Company Problem with in 15 Days (fifteen Days).

    Otherwise I want to Court Case at COSUMER form RAJGARH –CHURU-RAJASTHAN-331023

    SAF NO-3637046
    VCNO-01505100463
    STBNO-20074501134F76014778
    Set Top Box Type KAON KSC-i260MCO
    Verifier Key-01630757383
    Signal Frequency -11172/H/27500
    Firm ware Version –V2.77-1.46
    iguide version -1.5.2.125

    Mukesh Kumar Gupta
    PGT-Computer
    BRJD Public School
    Bhorugram Rajgarh Churu Rajasthan -331023
    M.No -09928864003

    Copy to
    1. Consumer form officer Rajgarh Churu Rajasthan -331023
    2. Customer care IInd Floor, 9 Maket Tower Gopal Pura by pass tonl Road Jaipur
    3. Regional DishTV Dealer Kiran TeliCom MI road ROSHAN tower Jaipur
    4. Retailer /Dealer Norang Elect .Churu Rajasthan
    5. Customer care center FC-19 Sector 16A ,Film City Noida -201301

    Already Send email on the on 1-March2011

    SMS-(DISHTV RMN 0105100463) 0n 27March 2011 -2Message at 57575
    SMS-(DISHTV-201) on 27March 2011 time 10.40.50PM

+ Submit Your Complaint
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