I myself Urvi Patel , from Ahmedabad, Gujarat .i have purchased vodafone internet stick from Navrangpura outlet ,Ahmedabad , Gujarat dated on 24th Januaray 2012 .it is not working properly after a month, its prepaid plan so when i recharged after very first month it has been disconnecting continuously (after 5 -10 minutes ), i have registered a compliant for the same then their team checked it twice and replaced my stick, this process almost took a month till then i could not use the device properly and the amount for which i recharged was also in vain . After replacing the stick problem is still there , A complaint has been registered regarding the same at the outlet from where the stick has been purchased on 20th March 2012. i have also requested the manager of the branch to give me a refund on return of the device but no action has been taken for the same. Please look into problem and help.
details of product are:
Product Model : K37702
IMEI no : 911133701020122 - before replacing
IMEI No: 911133700852590 - after replacing