I am Avishek Bhattacharjee R/o Manimajra Chandigarh. I purchased a Mobile phone from ACE Teleshop. They committed me to send a phone through Courier of rs 1999/-, yesterday on 9-7-2010 i received the phone through BlueDart courier company. When i opened the box i found the phone i ordered is not the one which i received. I called the customer support of ACE Teleshop. they are saying that they had sent the right phone and now they connot do anything, i said them to change the Phone but they denied, then i said if you cannot change the phone then take back your product & return my money as per there policy of cash back in 15 days. But they said if you will pay 500/- extra money then they will send me the phone of my choice otherwise i have to take the same phone sent by them.
I found this is a cheating. Please help me. Please please I beg from Consumer court to help me in getting back my money.
I shall be highly oblige.