FIRST APPEAL In Consumer Forum

[admin]

FIRST APPEAL

First Appeal as provided under Section 19 of the Consumer Protection Act, 1986 can be filed with the Registry of this Commission on all working days between 10.00 A.M. to 4.30 P.M. at 7th Floor, 'B' Wing, Janpath Bhawan, Janpath, New Delhi. First Appeal must be supported by an affidavit along with Four copies for the Commission, and One set for each Respondent. Paper books of First Appeal and all the copies should be paginated and duly indexed in the following seriatim:-

First Appeal (FA) – 19



1. Index

2. List of Dates

3. Memo of Parties

4. Appeal with affidavit

5. Stay Application with affidavit, if required

6. Limitation, if any (Within 30 days of receipt of order)

7. Certified copy of order of State Commission

8. Any other documents required

9. Demand Draft (in the name of “The Registrar, NCDRC, New Delhi”)



Note:

1. The documents shall be filed in English language only or translated copy of any other language.

2. If the documents are not filed in order in the format mentioned above the same will be returned to the parties at the counter itself without acknowledgement and will only be registered after removing the defects.

3. After admission hearing, any documents if filed in a case the same has to be served on the other side and be filed with proof of service, well in advance of two days earlier from the date of hearing.

4. Henceforth, the review petition/application for recalling of order will be listed before the bench by way of circulation in chambers.

5. No. of copies to be filed in the Commission 1+3 sets + Number of Opposite Parties. (with File cover)

[Unregistered]

I had written to cadbury india also at ilovesilk@cadbury.com . The recent launch of premium range chocolates from cadburys called "Silk" in india has a problem. The printed foil used to wrap the chocolate bar in has transferrable ink on it which would not be edible. I think this is a significant health risk to the customers of cadbury.
I have not received any response yet in this regard

Aditya.saraogi@gmail.com

[Siddhartha singh.]

I have purchased a lava company's handset of model A9, it has several probelems .Such as the playlist is not opening,the phone is not switching of properly,contancts backup is not working.And i have told their executive they have added two new softwares but it has stil same problems, i have purchased it one month ago,and now i have submitted that phone in durgapur's care centre, last of all i want my money back or they need to replace my handset by a new one. I want an action immediately.

[Unregistered]

I have purchased an Acer Laptop 11 October 2009 and i am facing many problems right after a week of purchasing this laptop. i have to visit to service Center almost every next months because it has lot many severe problems

Machine Serial No./ product id: LXPF80X010933161CA2000
Model No.: Acer Aspire 5738
Date of Purchase: 11th october 2009
Place of Purchase: Croma, Aditya mall, Vaishali, Gzd
Operating System: Window Vista- Home Basic (Pre installed in the system)

problems:
1. key broken while working
2. laptop hangs sometimes while working and sometimes works real slow
3. release extreme heat (cant even put in lap- feel like burning)
4. battery back up is very low (at the time of purchase approximately 4 hrs of battery backup was told but reduced to 1.30 hr only with normal usage as compared to same product/ model used by other people using excessively, purchsed at the same time, gives backup of 4 - 4.30 hrs)
4. problems in speakers (specially left speaker doeast work, even though repaired lot many times)
5. automatically locked up (reason told by service centre people was problem of window vista)
6. Wifi stoped working and speaker not working even after service (problem created by unexperienced engineers at acer service center)
7. unable to work on laptop - finally laptop not working (reason told by customer care executive is adaptor not working)
8. called up service centre at haridwar after trouble shooting it was told that motherboard of the laptop is crashed.
9. and now after leaving my laptop in service center for a week, when i received my laptop back it doesn't shut down, it show shutting down windows for whole night but does not shut down.
10. and the latest problem, i am not able to open the window for My computer, it shows opening but doesn't open it for 2-3 hours, i have to restart the laptop number of times to make it work.


Visit to Service Centre during last 10 months:
1. For key problem: in November 2009
2. For Automatically Lock up problem: May 2010
3. For Wifi and speakers not working : 10 June 2010
4. For motherboard crashed: August 2010
5. Next visit Due for new problem of shutting down and not my computer window doesn't open

I am really sick and tired of this product. I just wan to get rid off this product. I am facing lot of problem at work and at home because of this. My work get hampers a lot because of this. anybody can imagine the trouble one is facing if he/she have to leave his/her laptop for a week every next month in the service center.
the product is under warranty now but what after it warranty expires, i have to spend another 40,000 for its service every year i suppose. Moreover, who will pay the amount i have to spend to take this laptop to service center every time and who will compensate the time i have to waste for the due this laptop.

I just want my money back from Acer or want my note book to get replaced completely because it is a default product.
this this the most worst decision i have taken in my life time i suppose of purchasing an acer Laptop. I have paid Rs. 40,000 to buy this problem at my place.

[jayabhargava]

My complaint: HDFC DEBIT CARD STOLEN in transit by courier from NOIDA to VISAKHAPATNAM, cash withdrawn by thief from HDFC ATM at JHANDEWALAN, DELHI.

FIRST FLIGHT COURIERS LTD. ARE THIEVES

SUBJECT: My HDFC DEBIT CARD WAS STOLEN in transit by courier from NOIDA to VISAKHAPATNAM, cash has been withdrawn by thief from HDFC ATM at JHANDEWALAN, DELHI.


An envelope containing HDFC DEBIT CARD was sent by FIRST FLIGHT COURIERS LTD. (address:B-116, Sector-2, Gautam Budh Nagar, Noida-201301, U.P.) on 19th SEPTEMBER, 2011.

The courier was sent from SECTOR-25 MARKET, NOIDA to VISAKHAPATNAM.

On 20th SEPTEMBER sms alert received from bank of cash withdrawal from HDFC JHANDEWALAN OFFSITE at 11:05:53 am. Between 10.45am and 11.15 am rupees 60,000 has been stolen via four transactions of 10,000 and one transaction of 20,000 rupees.

The ATM was subsequently blocked by the bank on phone complaint.

The bank has CC TV footage of the thief. The money has not been recovered and the thief has not been caught.

I complained to the company on e-mail but they ignored it. An FIR has been registered.

I want to appeal to consumer court. Can some one please tell me the time limit for filing my complaint. The theft occured on 20 september, 2011.

my e-mail: jayagullu@yahoo.com