DETAILS UNDER RIGHT TO INFORMATION ACT - 2005



Working Hours
9.00 a.m. to 05.30 p.m. each working day

Holidays
All Central Government Holidays.

Time Frame
National Commission based information will be supplied within 1-30 days.

Fees
Application Fee Rs. 10/-
Photocopy Rs.2/- per page
Inspection of record No fee for one hour. Thereafter, Rs. 5/- for each 15 minutes.
Diskette or Floppy Rs. 50/-each


(The Draft/Postal Order towards the fee should be in favour of ‘The Pay & Account Officer, Ministry of Consumer Affairs’ and payable at New Delhi)

THE PARTICULARS OF NATIONAL COMMISSION

The address of the National Commission is :



a) Postal Address: National Consumer Disputes Redressal Commission, 7th Floor, ‘B’ Wing, Janpath Bhawan, Janpath, New Delhi – 110 001

b) E-mail I.D.: ncdrc@nic.in

d) Phone No.: 011 – 23712459, 23712109

e) Fax: 011 – 23712456


JURISDICTION

The National Commission constituted under the Consumer Protection Act, 1986, and shall have Jurisdiction –

(a) To entertain :-

(i) Complaints where the value of the goods or services and compensation, if any, claimed exceeds rupees one crore; and

(ii) Appeals against the orders of any State Commission; and

(b) To call for the records and pass appropriate orders in any dispute which is pending before or has been decided by any State Commission where it appears to the National Commission that such State Commission has exercised a jurisdiction not vested in it by law, or its jurisdiction illegally or with material irregularity.