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Thread: Nissan Customer Care

  1. #1
    yogender_tech is offline Senior Member
    Join Date
    Sep 2011
    Posts
    9,018

    Default Nissan Customer Care


    Nissan Customer Care

    Nissan Care

    ☎ : 1-800-209-4080
    ✉ : customercare.hai@email.nissan.in


    Corporate office


    Address :
    Nissan Motors India Pvt. Ltd.
    ASV Ramana Towers,
    37&38, Venkatnarayana Rd,
    T.Nagar - 600017, Tamil Nadu,
    India.



    Marketing & Sales Office (Mumbai)

    Address :
    HOVER AUTOMOTIVE INDIA PVT LTD.
    Grande Palladium, 5th Floor,
    "B" Wing, 175, CST Road, Kalina,
    Santacruz (East), Mumbai - 400098,
    Maharashtra, India.




    Toll free Number :
    1-800-209-4080


    Last edited by yogender_tech; 07-02-2012 at 05:10 PM.

  2. #2
    Dhiraj Kumar Mishra Guest

    Default Interview process letter

    About Us

    Hover Automotive India (HAI) is the partner of Nissan Motor India Pvt. Ltd, to operate the Sales, Service, Parts, Marketing, Training & Dealer Development functions in the Indian Market for Nissan range of products.

    HAI has therefore assumed the role and responsibility to select and establish a network of Dealers across the country with a view to enhance the presence of the brand in India and also to achieve an ambitious share of the growing automotive market in India.

    Hover Automotive India is the creation of three global entrepreneurs. Mr. Moez Mangalji from Westmont Group, Mr. G.M.Singh and Mr. Kevin Whalen form the partners and board of directors of HAI. HAI Board of Directors has a proven track record of aligning with world class brands to deliver unmatched speed to market and uncompromised customer service.

    Pankaj Sawant
    Manager - Human Resources & Admin. at Hover Automotive India Pvt. Ltd.
    Mumbai Area, India Automotive










    HOVER AUTOMOTIVE INDIA PVT.LTD
    Corporate and Registered office

    Mr. Pankaj Sawant (Manager-Human Resources&Admin) at Hover Automotive Pvt.Ltd. Mumbai Area, India Automotive.

    HOVER AUTOMOTIVE INDIA PVT LTD
    Grande Palladium, 5th Floor,"B" Wing, 175, CST Road, Kalian,
    Santacruz (East), Mumbai 400 098
    Contact number:¬- 09456848694.

    INTERVIEW CALL LETTER


    With reference to your CV you are provisionally selected for the following suitable post. So that hereby you are asked to forward the particulars through email to to the company for formal interview, also to choose your suitable working place and accordingly receive your company appointment job forwarding order and join the job without any delay except you are not disposed to join immediately which we can arrange to join us at your convenient time.

    Your Resume has been selected from one of the various job sites we hire from for our plant. The Company selected 32 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments. It is our pleasure to inform you that your Resume was selected as one of the 32 candidates shortlisted for the interview. The HOVER AUTOMOTIVE INDIA PVT.LTD Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our plants in Delhi, Bangalore, Pune and Mumbai.

    Your interview will be held at The Company Corporate office in Mumbai on 25th of July 2012 at 11.30am, you will be pleased to know that of the 32 candidate’s selected 25 candidates will be given appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company Corporate office in Mumbai your offer letter with Air Ticket will be sent to you by courier before the date of interview. The Company can offer you a salary with benefits for this post from 32, 000/- to 2, 50,000/- P/MONTH + (HRA + D.A + Conveyance and other Company benefits. The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents on the day of interview.

    LAST DATE FOR APPLY: TOMORROW Time 9:30 am to 4.00 pm.
    NOTE: Immediately produce via email the following necessary particulars along with this call letter with filling of your Name and qualification.
    A. All Educational qualification Certificates Xerox copies& latest CV (resume) 1 Copy.
    B. Passport size Photo (1no),
    C. Any One Identity proof (Family card/College ID card/Driving License/voters ID) Xerox.
    NOTE:
    Be informed that the Registration And Interview Processing & Maintenance charges payment which is 9,825/- INR is a refundable deposit, and should be deposited into the HOVER AUTOMOTIVE INDIA PVT.LTD A/C OR HR ACCOUNT OF HOVER AUTOMOTIVE INDIA PVT.LTD account details that is provided to you below so it will enable us to send you your Air Ticket and other necessary documents required for the interview. Note, you need to show us the copy of the deposit slip and offer letter on the date of your interview at the gate in-other for you to be allowed by our security officials into the company premises for the interview. After receiving the documents we will be sending the FOR WARDING ORDER to the desired working location as well as suitable post which you preferred.


    SUITABLE POST, SALARY, WORKING PLACEAND OTHER DETAILS ARE GIVEN BELOW:

    S.No Qualifications Posts ( Designation ) Salary Range
    1 MCA, BCA, MSC (C.S), MSC (IT),BE(IT),BE(CS)BTECH(CS), BTECH(IT) BSC(IT), BSC (C.S), DCT, DCS, DCA, any Software (or) Hardware Courses, A+, Network+, Security+, MCSE 2003, MCITP, MCPD, MCTS, CCENT, CCNA, CCDA, CCSP, CISSP, RHCE, LPIC,CSTP,CTM, C+, C++,JAVA, J2E,SAP,VB,DOTNET, ORACLE,CORE JAVA,XP,XUNIT, Software Engineering Database Design Pocket PC & Palm Development Speech-Based Interfaces Internet Technologies Java, C/C++, Visual Basic Oracle Programmer and DBA SOFTWARE PROGRAMMER/ SOFTWARE DEVELOPER/ TESTING/ WEB DESIGNER/ EMBEDED/ SYSTEM ADMINISTRATOR VLSI/NETWORKING/DATA ENTRY OPERATOR/COMPUTER OPERATOR/ System Administrator, System analyst, Web designer, Networking & programming, Hardware engineer, Software programmer & developer, Computer operator, Data entry operator, Call centre executive, Marketing executive. Computer operator, Data entry operator, DTP operator, Call centre executive, Software programmer, Office assistant, Receptionist, Telemarketing, Clerk, Typist, Steno, Asst. manager, Marketing/ Sales/ Customer support executive, Accounts Asst, Supervisor, Technicians. After Training period and any experience salary approximately
    RS. 32,500.00 to 2,50,500 per month
    2 All ME's M.Tech , All BE's , All B.Tech , All Diploma's ( DME, DEEE, DECE, DECE, DCE, DCT) All AMIE's, Production, Mechanical, Civil, EEE, ECE 1. PRODUCTION MANAGER/QUALITY CONTROLLER/DESIGNING/AUTOMOBILE ENGINEER/EMBEDED/VLSI/WEB DESIGNERSQ/C/ Production / Assembling / Servicing / Erecting / CADD, CAM, PROE, Ideas, Design Engineers, Managers ,Engineers, Supervisors, Technicians, Electrical Maintenance Engineers, Electronics service Engineers, Software Programmer, Call Centre Executive, Automobile Engineers, Sales / Marketing Executive. After Training period and any experience salary approximately
    RS. 32,500.00 to 2,50,500 per month
    3. All ME's MTech, All BE's, All Btech, All Diploma's ( DME, DEEE, DECE, DECE, DCE, DCT) All AMIE's Production, Mechanical, Civil, EEE, ECE 1. Electrical Or Electronics Maintenance ENGG / Supervisors / Chip Design Engg / Embedded System / Network Administrator /Testing Engg /VLSI Design/QC/ Production / Assembling / Servicing / Erecting/ CADD, CAM, PROE, Ideas, Design Engineers, Manager ,Engineer, Supervisors, Technicians, Electrical Maintenance Engineers, Electronics service Engineers, Centre Executive, Automobile Engineers, Sales / Marketing Executive. After Training period and any experience salary approximately
    RS. 32,500.00 to 2,50,500 per month
    4. MBA, MBE, MIBA, MIB, BBM, BBA, All MA, All MSC, M.com, and any P.G. Degree's All BA, BSC, B.com, and any U.G / Diploma's
    ACCOMODATION PROVIDED (H.R) Manager/accounts/Asst. Manager/Administrator/Front office / customer support, Business development officer/Security Manager/Marketing manager/Office asst. Manager/ Call centre / Trainer, Software marketing team leader/Marketing executive. After Training period salary approximately
    RS. 32,500.00 to 2,50,500 per month
    5 All ITI Traders / Diplomas, JODC, JOC, COPA
    ACCOMODATION PROVIDED All ITI's technicians, Electricians, Wireman, MMY, Diesel Mech , Copa, Joc , Television Engg , mech , Fitter, Welder, Turner, Machinist, CNC, Lathe operator, Miller, Plumber, Auto electrician, Automobile engineers & Mechanical Asst. A/c mech , Carpenter, Machine operators, Computer operator, Hardware Servicing Asst, Electronic Assembling worker, After Training period and any experience salary approximately
    RS. 22,500.00 to 1,50,500 per month
    6 Unskilled 8th,10th,+2, PUC,PDC ACCOMODATION PROVIDED Industrial worker, Engg , Export garments, Mills trainee worker, Office boys, Sales, Marketing executives. After Training period and any experience salary approximately
    RS. 32,500.00 to 2,50,500 per month


    Your exact salary will be made known to you immediately after the interview
    TERMS AND CONDITIONS:

    READ THE TERMS AND CONDITIONS BELOW AND FOLLOW IT IF YOU ARE INTERESTED WITH THESE TERMS AND CONDITIONS.IF NOT INTERESTED THEREOF NO NEED TO FOLLOW THESE INSTRUCTIONS WHICH WE MENTIONED.

    1. SEND THESE DOCUMENTS
    (1)-Qualification certificate Xerox copy-1
    (2)- ID Proof Xerox copy
    (3)-Passport size photograph (1)
    (4)- Update Resume
    (5)-Registration and Interview Processing& Maintenance charges: Rs. 9,852/-
    This amount is accepted through cash deposit to the account we will provide you upon response to this mail
    2. The above mentioned documents should be sent via email attachment. After receiving these documents we will send your JOB FORWARDING APPOINTMENT ORDER within 7 days through your mail-ID
    3. After receiving your job forwarding appointment order letter then you may directly go to branch office. You have only personal interview.

    4. All fresh candidates 1 to 6 months training period will be there. During that stipend provided. After 3 months salary will be increased.

    Follow the above mentioned terms and join for the job. For further enquiries contact the Phone number provided above.

    The security deposit payment which is 9,825/- INR is a refundable deposit, and should be deposited into the HRD account details given below so it will enable us to send you your Air Ticket and offer letter. You are required to deposit the refundable interview security deposit to this below account details. Note, you need to show us the copy of the deposit slip and offer letter on the date of your interview at the gate in-other for you to be allowed by our security officials into the company premises for the interview.

    Be informed that the account given to you is the Senior HRD Account Number that is been used for this recruitment. The reason for that is the payment will be refunded back to applicants immediately after the interview and that is the reason why we are not using the Company Bank Account. Do ensure it's a CASH DEPOSIT so that you can send us the scan copy of the deposit slip for verification and registration by our account department and also to enable us return it back to you immediately after the interview is over.

    Below are the account details for payment:
    AXIS BANK OR SBI BANK.

    Reasons of payment : The refundable payment of 9,825 Rupees is being required from you as a measure we have taken to check bogus applications that we do receive, which means only seriously interested and ready clients will have to apply and receive our offer letter and flight ticket to destination and venue for the interview.
    IMPORTANT NOTICE:
    Be informed that we will be providing you a two way ticket, accommodation and feeding during the period of the interview and aptitude test. And your security deposit will be refunded to you in its full amount immediately after the interview irrespective of you being shortlisted for the job or not. Payment is strictly by CASH DEPOSIT as CHEQUE AND DEMAND DRAFT are not accepted because the security deposit will be in our custody for a short period of time and will be refunded to you in cash just immediately after the interview.

    As soon as the payment is made, please kindly send us the scan copy of the payment slip through email to this email id: -career@onlineappoint.com for confirmation and give us a call to that effect as it will help us facilitate the documents for sending your air ticket and other requirement for the preparation of your interview date.
    Corporate and Registered office
    Mr. Pankaj Sawant (Manager-Human Resources&Admin) at Hover Automotive Pvt.Ltd. Mumbai Area, India Automotive.

    HOVER AUTOMOTIVE INDIA PVT LTD
    Grande Palladium, 5th Floor,"B" Wing, 175, CST Road, Kalian,
    Santacruz (East), Mumbai 400 098
    Contact number:¬- 09456848694.










    HOVER AUTOMOTIVE INDIA PVT.LTD

  3. #3
    prabhat sahoo Guest

    Default poor workmanship/poor service by NISSAN team

    I wonder a company like NISSAN fails to provide an A/C compressor for which my vehicle is inoperable. You must be selling 2000 pcs MICRA per year.Your service stations much be equipped with adequate amount of spares to meet the customer complaint. But I fail to understand what makes you so helpless and hopeless to provide a genuine spare for my Micra. I understand your wirehouse is burnt which is the reason of non-availability of A/C compressor, does that mean you always supply spares to dealer point on requisition? Do not they maintain a stock for the quick disposal of complaints. I have been spending lot of money on hiring a/c vehicles to attend my daily work i.e. to go to insurance office and touch my clients. Are you suggesting I should go on spending money like this after investing about 7 lacks in NISSAN MICRA or you are going to compensate the expenditure I incurred during these period? If you are really worried about me , then you should have given a loaner vehicle immediately not at your convenience as mentioned in the mail send by your dealer pasted below

    2- ve a nissan DCI MICRA from 15th june 2011. On 7th May I found my AC is malfunctioning. I went to ur workshop ANANTA NISSAN, BHUBANESWAR,ODISHA on 8th may,ur people filled the ac gas and told me "ur car is ok now".Again the same problem occured on 11th may, this time I ve been clearly advised to keep the car at ur workshop, with a promise to repair it in a day or two.On 14th may, my car has been delivered to me at my residence, and the service personel assured me of trouble free service as they have repaired the leaking gas pipe line. Again the same problem occured today(20th may). I just donot understand the efficiency level of NISSAN technical people. Sir I am a business professional, I have to run to number of places during this scorching heat (45-46 deg. celsius) . If I get the kind of service you provide, my business will be ruined .
    Being a customer ,I understand you promise a lot to sell your car but fail to meet those promises once the car is sold.I curse myself why at all I disposed my Maruti Zen for such a brand which seldom care its aftersale service. If you take almost a month to solve such a minute problem , then what is the fun of going for your brand. I'll take this matter to media and court of law as well. The telephonic conversation with your executive is recorded in my cell phone. Your workshop executives are cheating people and their emotions in the name of NISSAN BRAND.Today I lodge a complain-numbar-ORANANBHU2013052057421.Kindly go thorough the promises made by your service unit:
    1. 8th May 2013: I was told that gas level was low , so refilled now your vehicle is okay
    2. 14th May 2013: I was told the leaking pipe line of the A/C was the culprit and the repairing is done .
    3. 21st May 2013: I was told that A/C compressor is malfunctioning , has to be replaced.
    Sir Pl. follow the flow of the events which would definitely tell you that either they are purposefully harrassing me or imcomptetent to diagnose the problem properly. If a brand like yours promotes its reputation through such incompetent , irresponsible bunch of people, nothing is left to speak about . If I donot get proper response and my problem is not solved immediately I shall be forced to knock the door of the consumer court for justice.Pls look into this

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